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I'm trying to backup my iPhone to my MacBook Air and each
I'm trying to backup my iPhone to my MacBook Air and each time it indicates that some of my purchases can't be transferred to my iTunes library because the computer has not been authorized. I then go … read more
Ashik
Ashik
Mac Technician
Master's Degree
15,988 satisfied customers
through out the years I have authorzed old computers to sign
through out the years I have authorzed old computers to sign up for itunes. Now, i have no more authorization for new computers to get my itunes. How do i turn off old computers, that i no longer have… read more
Ashik
Ashik
Mac Technician
Master's Degree
15,988 satisfied customers
Apple tells me that i have too many computers for my iTunes
Apple tells me that i have too many computers for my iTunes library . i just want to transfer my itunes to this computer. how do i do that?… read more
ErnestAgyare
ErnestAgyare
Deskside Support Tier 4
Master's Degree
36 satisfied customers
We have just purchased a new Dell Laptop, and I want to load
We have just purchased a new Dell Laptop, and I want to load all of the iTunes songs I have purchased in the past (about 350) onto the new PC. Two questions: 1. How do I do this? 2. I have been a long… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,580 satisfied customers
a computer i have authorized for itunes is no longer functioning
a computer i have authorized for itunes is no longer functioning and i wish to deauthorize it. how do i do this?… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
I upgraded to ios 5 and when I try to sync, it gets stuck in
I upgraded to ios 5 and when I try to sync, it gets stuck in "determining tracks to sync" none of my apps will install, none of my music will sync… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,402 satisfied customers
how do i authorize my main computer to accept itunes. it says
how do i authorize my main computer to accept itunes. it says not more than 5 computers and i cant figure out which computer has the remaining authorization… read more
Omer Mushahwar
Omer Mushahwar
Bachelor's Degree
233 satisfied customers
tying to sync my ipod to my new pc the old one broke...wont
tying to sync my ipod to my new pc the old one broke...wont let me sync reason is it telling i already have 5 autherized and need to deautherized but not sucessfull trying to deauthorized, cannot tran… read more
Claws224
Claws224
CIO
5,160 satisfied customers
I bought a new apple laptop. I loaded itunes and wanted to
I bought a new apple laptop. I loaded itunes and wanted to transfer the contents of my ipod. However, it says I can't because I already have 5 computers authorized. (Some of these are old and gone). I… read more
Ashik
Ashik
Mac Technician
Master's Degree
15,988 satisfied customers
Have a active itunes account but just bought new imac and old
Have a active itunes account but just bought new imac and old sony [windows] computer was not deauthorized before giving it away. On new imac I get complete listing of purchased songs {random} but Ive… read more
Mac Tech
Mac Tech
IT Consultant
Bachelor's Degree
1,100 satisfied customers
I need to unistall my itunes. The program says I cant until
I need to unistall my itunes. The program says I cant until August. Recently I returned a new Sony to Best Buy and I had a custom unit fry. have purchased a new HP laptop and I have a Mac mini that I … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,281 satisfied customers
itunes says that my laptop is not authorized to play my music/tv
itunes says that my laptop is not authorized to play my music/tv shows. It is the fifth computer i've used this account on, and it's worked before, but now it won't. I know that the limit is 5, but I'… read more
Chris D.
Chris D.
DevOps Engineer
Bachelor's Degree
25 satisfied customers
I took your advice but I had already done that. I know how
I took your advice but I had already done that. I know how to deauthorize a computer, the problem is that it says I cannot deauthrize my computers until nov 3010 as only one deauthorize a year I dont … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,281 satisfied customers
I am am trying to authorize my computer and it says i have
I am am trying to authorize my computer and it says i have 5 computers authorized but i beleive they are old computers that i no longer have and it said that i have to wait until november to deauthori… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,281 satisfied customers
I have many songs in my Library showing that I cannot sync
I have many songs in my Library showing that I cannot sync because I have 5 computers, but in my view my account it is only showing one computer… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
We have been ipod users in our family for several years now
We have been ipod users in our family for several years now and have authorized several computers to access our account. I now have a new computer and need to authorize it, but cannot as we already ha… read more
Tom
Tom
3 years college
794 satisfied customers
I have a MacBook Pro and an iPod classic. I previously had
I have a MacBook Pro and an iPod classic. I previously had a PC where my ITunes resided and copied those files over to my Mac. When I did so 21 songs that I copied over that I had purchased from the A… read more
Daniel
Daniel
Mac Expert
High School or GED
4,738 satisfied customers
I have had several Macs over the years, and have had a large
I have had several Macs over the years, and have had a large number of iPods too. I am now using a MacBook 4.1 and have just bought a bright new shiny iPod Touch. ITunes is telling me I have reached t… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

2,825 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,580 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Kamil Anwar

Kamil Anwar

Mac Support Specialist

673 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Techie_Ben

Techie_Ben

Software Engineer

301 satisfied customers

10+ years in hardware/software experience

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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