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My mouse is frozen. Pretty recent. I think i pressed
Hi my mouse is frozen JA: When was the last time you updated the Operating System (OS) on your Mac or device? Customer: pretty recent JA: Anything else you want the Mac Expert to know before I connect… read more
David L
David L
Bachelor's Degree
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My Mac desktop froze up as I was ordering some checks online.
My Mac desktop froze up as I was ordering some checks online. It would not respond to anything, not even a force quit or simply turning off the computer. I then unplugged it. After plugging it back in… read more
Ashik
Ashik
Master's Degree
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Bluetoothwill not pair my apple mouse with my Mac. Have turned
Bluetoothwill not pair my apple mouse with my Mac. Have turned off/on the mouse several times... .have new fully charged batteries. What can I do?… read more
Daniel
Daniel
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High School or GED
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Have an original Apple mouse. Works for so long and then either
Have an original Apple mouse. Works for so long and then either disappears or freezes. Only solution is to restart my Mac mini manually.… read more
Mike
Mike
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Hi. I was on my mac computer last night, typing in a word document
Hi. I was on my mac computer last night, typing in a word document and all of a sudden the computer froze on me. I could not click on any other open windows and my mouse stopped working all together. … read more
Toby K.
Toby K.
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Vocational, Technical or Trade Scho
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my mouse will not control the arrow on the screen, the arrow
my mouse will not control the arrow on the screen, the arrow just freezes! I reboot the computer and it happens again after a few minutes. What is the problem?… read more
Ashik
Ashik
Master's Degree
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wireless mouse isnt oppenning icons or things I click on but
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Daniel
Daniel
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Ive an iMac with OS 9.2. Its old-ish and slow-ish, but its
I've an iMac with OS 9.2. It's old-ish and slow-ish, but it's all I need for my work. In the midst of doing documents yesterday, the curser froze. I've tried a different mouse and a different keyboard… read more
MacTechTrainer
MacTechTrainer
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It started to boot and took a little longer to get past the
It started to boot and took a little longer to get past the grey apple logo and loading circle and then froze on the blue screen. I can control the mouse. changes to a darker I've tried: - Booting int… read more
iteachmac
iteachmac
The Duke!
Vocational, Technical or Trade Scho
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My MacBook Pro is frozen-- I turn it on, and a black screen
My MacBook Pro is frozen-- I turn it on, and a black screen comes up with the grey apple in the middle of the screen. There is a disc in the disc-drive (I was trying to download it, but the computer f… read more
Ashik
Ashik
Master's Degree
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Getting back to the NUMBERS LOCK thing, your suggestion works.
Getting back to the "NUMBERS LOCK" thing, your suggestion works. HOWEVER, the numerical keys do not respond. Now what? does my keyboard have to be returned to Mac? Thanks Don When I tried to use the n… read more
Mike
Mike
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I have a G5 tower. The Mouse and keyboard lock up and will
I have a G5 tower. The Mouse and keyboard lock up and will not move. Please help. I tried a re-start and a soft boot. But they still do not work.… read more
Claws224
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I was working in InDesignCS4on a large document. Close to the
I was working in InDesignCS4on a large document. Close to the end of a project. Other programs open were Firefox, Photoshop, Bridge, & mail. Copied a caption out of mail & the computer froze. mouse wo… read more
Ashik
Ashik
Master's Degree
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While online firefox froze, would not let me shutdown the Mac.
While online firefox froze, would not let me shutdown the Mac. I did a forced shutdown with the power button. Now it will not Reboot, the white apple logo appears with wristwatch cursor . It just sets… read more
Daniel
Daniel
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High School or GED
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My Mac G5 froze as I was using Garage Band. I held down the
My Mac G5 froze as I was using Garage Band. I held down the power-up button to shut it down. When I pressed the power button again to restart, I can hear the disk noise begin, but there was no startup… read more
Ashik
Ashik
Master's Degree
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I have a Dual G5 Mac (not intel) Ive had this computer for
I have a Dual G5 Mac (not intel) Iv'e had this computer for over 7 years and not had many problems with it at all. Today i turned it on and opened safari to check my emails. Everything was fine i clic… read more
Bob Cook
Bob Cook
High School or GED
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Relatively recently, I was using the Macbook and it just suddenly
Relatively recently, I was using the Macbook and it just suddenly froze. This has never happened before. The mouse froze, no spinning beach ball, just a frozen screen. I finally fixed that issue after… read more
Bob Cook
Bob Cook
High School or GED
494 satisfied customers
My cursor is frozen in the upper left hand corner. i have turned
My cursor is frozen in the upper left hand corner. i have turned it off & pulled out the plug. When I turn it back on it's still frozen. I've been having trouble with it freezing for several weeks, bu… read more
Mike
Mike
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High School or GED
1,612 satisfied customers
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Mike

Mike

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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