Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Forgot my password. I phone 7. I can use it but it telling
forgot my password JA: Just to clarify, what device or product are you trying to access? Customer: I phone 7 JA: When were you last able to use your phone? Customer: I can use it but it telling to upd… read more
Mr.Med
Mr.Med
2,690 satisfied customers
My kids locked themselves out of their iPhone. how do I
My kids locked themselves out of their iPhone. how do I unlock it … read more
Joseph
Joseph
IT Consultant
Associate Computer Technology
365 satisfied customers
Trying to unlock phone dont know password. 4 days ago. How
trying to unlock phone dont know password JA: When were you last able to use your phone? Customer: 4 days ago JA: Have you tried a Factory Reset? This will erase the phone's contents, but the Phone Ex… read more
Mr.Med
Mr.Med
2,690 satisfied customers
My iphone is stuck in restore mode. Was tryinr to update and
was tryinr to update and lost connection and itunes is missing plugin … read more
Ricky - Expert Tech
Ricky - Expert Tech
Bachelor's Degree
5,264 satisfied customers
I tried to download pictures from my phone to my computer, I
I tried to download pictures from my phone to my computer, I got a screen that said to update my iphone and it wouldn't download. Now I have the phone locked that says supportapple.com/iphone/restore.… read more
Randy IT Tech
Randy IT Tech
4,218 satisfied customers
Trying to get into my iphone. it is diabled but i cant get
Trying to get into my iphone. it is diabled but i cant get into my email to get it unlocked. I … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
664 satisfied customers
I can't unlock it. I was downloading music from I tunes when
i can't unlock it. I was downloading music from I tunes when It locked on me. … read more
Divyansh
Divyansh
Bachelor's Degree
1,257 satisfied customers
I forgot my passcode to unlock my phone. if needed i do know
i forgot my passcode to unlock my phone. if needed i do know my password ***** email for icloud … read more
Ashik
Ashik
Master's Degree
11,208 satisfied customers
Just tried to down load software update and now iphone 5s
just tried to down load software update and now iphone 5s shows support.apple.com/iphone/restore at top of screen. below shows 2 music noteswith i tune under then arrow with charger symbol. has p … read more
Ashik
Ashik
Master's Degree
11,208 satisfied customers
I'm trying to unlock my iphone se. my phone is disabled
Hi, I'm trying to unlock my iphone se. my phone is disabled because I forgot the passcode. i dont know how to use my computer and my cell phone to go on itunes so i can unlock that way. i dont want to… read more
Ashik
Ashik
Master's Degree
11,208 satisfied customers
iTunes could not connect to the iPhone “iPhone” because an
iTunes could not connect to the iPhone “iPhone” because an invalid response was received from the device. … read more
Dustin
Dustin
Support Technician
8,781 satisfied customers
I was doing a software update on my phone and now I have the
I was doing a software update on my phone and now I have the red iTunes symbol with a power cord symbol on the phone - its been there for almost an hour and seems to be doing nothing - in iTunes it sa… read more
Ashik
Ashik
Master's Degree
11,208 satisfied customers
I BOUGHT A IPHONE 64GB ON THE INTERNET I DONT KNOW HOW TO UNLOCK
I BOUGHT A IPHONE 64GB ON THE INTERNET I DONT KNOW HOW TO UNLOCK IT. ITS THE APPLE MAKE RINGO.… read more
iteachmac
iteachmac
The Duke!
Vocational, Technical or Trade Scho
861 satisfied customers
cant unlock my iphone dont no the password XXXXX restore
cant unlock my iphone dont no the password XXXXX restore. I backed up my iphone on itunes then did the update then it asked for a backup pass word, i changed my password XXXXX i could not remember the… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,580 satisfied customers
Hi, i hope someone can help me out with an iphone upgrade problem.
Hi, i hope someone can help me out with an iphone upgrade problem. An iphone3 which has had each new upgrade as they become available downloaded through itunes on laptop, had the lastest upgrade done … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,580 satisfied customers
I just bought an Iphone 3GS in Belgium. I have put my SIM card
I just bought an Iphone 3GS in Belgium. I have put my SIM card after charging the IPhone and it tells me: The SIM card inserted in this iPhone is PIN locked. The USB calbe appears for the itunes... WH… read more
robgranholm
robgranholm
Mac Genius
Bachelor's Degree
689 satisfied customers
I have a I phone that I would like to restore to its previous
I have a I phone that I would like to restore to its previous state. This Iphone was cracked, as in decrypted. My wife thought she was doing me a favor by downloading the new software. My phone used t… read more
Ashik
Ashik
Master's Degree
11,208 satisfied customers
I have an I Phone. In the middle of downloading an upgrading
I have an I Phone. In the middle of downloading an upgrading there was an interuption and as a consequence (I think) my phone froze. I went to At&T, who gave me a slew of instructions but now that I a… read more
Tom
Tom
3 years college
795 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

2,825 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,580 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Kamil Anwar

Kamil Anwar

Mac Support Specialist

673 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Techie_Ben

Techie_Ben

Software Engineer

301 satisfied customers

10+ years in hardware/software experience

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x