Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My iPhone X has stopped accepting a charge. When plugged in,
My iPhone X has stopped accepting a charge. When plugged in, it will flash the apple icon. or show the low battery indication. But does not charge. I also tried my wireless charger. same result. and i… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
3,733 satisfied customers
My Mac air laptop will not come on even though it is fully
My Mac air laptop will not come on even though it is fully charged and it is only 6 mths old. 2019 model … read more
Joseph Newman
Joseph Newman
Computer Science
869 satisfied customers
I bought the Belgian “special edition wireless charging pad”
I bought the Belgian “special edition wireless charging pad” about 2 months ago at the apple store in Towson Maryland. I used it to charge my apple 10 phone. It worked for about 1 month and hasn't wor… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
3,733 satisfied customers
Power died. would not charge from any charging device. Don't
power died. would not charge from any charging device … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,825 satisfied customers
I have iphone6splus it has does not charge. Iphone 6s+ Ios
i have iphone6splus it has does not charge JA: What computer or device isn't charging? Customer: iphone 6s+ JA: What Operating System (OS) are you running on your iPhone? Customer: ios 12.1.2 JA: How … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,825 satisfied customers
My Iphone 8s has totally died twice 10/9 and 10/30 and it's
My Iphone 8s has totally died twice 10/9 and 10/30 and it's less than one year old! Yesterday it was totally dead but when I put it on the fast charger this morning, it started to charge whereas yeste… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,403 satisfied customers
It won't load when I turn it on and the screen is.
It won't load when I turn it on and the screen is green … read more
projectx2501-PHD-DBA
projectx2501-PHD-DBA
Chief Informations Officer
Doctoral Degree
534 satisfied customers
My MacBook Pro model A1502 will not turn on. I plugged the
My MacBook Pro model A1502 will not turn on. I plugged the charger into the charging port. At first the indicator turns green then a couple of seconds later it turns orange and stays that way. I bough… read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
1,306 satisfied customers
My MacBook Air is not charging. Our charger appears to work
My MacBook Air is not charging. Our charger appears to work on another computer. When the charger is plugged into my computer the screen brightens, and dims when it is removed. There is no light visib… read more
OakdaleTech
OakdaleTech
Owner
6,667 satisfied customers
It has a yellow light rather than while charging. It has low
It has a yellow light rather than green while charging. It has low charging. How do I get it back to a green charging light? … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,190 satisfied customers
It won't turn on, maybe a few months ago, I've plugged it in
it won't turn on JA: When was the last time you updated the Operating System (OS) on your Apple device? Customer: maybe a few months ago JA: Anything else you want the Mac Expert to know before I conn… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
25,206 satisfied customers
I was on my MacBook pro and the screen went black and now it
i was on my MacBook pro and the screen went black and now it won't turn back on … read more
Chris Lindsey
Chris Lindsey
IT University
155 satisfied customers
My macbook pro died yesterday because it wouldnt charge.
My macbook pro died yesterday because it wouldn't charge. I figured maybe something was wrong with the power cord, so I brought it home to charge with my other charger. The charger won't light up when… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,825 satisfied customers
Hi I have a MacBook Pro, about 16 mos old; has worked perfectly. I
Hi: I have a MacBook Pro, about 16 mos old; has worked perfectly. I was using it today; went to do some errands for 2 hours; came back and it will not boot up. Totally dead. ?????? Assistance pls… read more
Robert O
Robert O
IT Director
Bachelor's Degree
192 satisfied customers
IHAVE A 4 YEAR OLD 13 MACPRO LAPTOP. When I try to turn it
IHAVE A 4 YEAR OLD 13" MACPRO LAPTOP. When I try to turn it on with or without the cord plugged in to a wall it will not respond at all. The cord's green light indicates that it is getting electricity… read more
robgranholm
robgranholm
Mac Genius
Bachelor's Degree
689 satisfied customers
Hi, I have had a Powerbook G4 for ages which i have not been
Hi, I have had a Powerbook G4 for ages which i have not been using. The power adaptor was used by son who broke it so I had to get another. I also bought a new battery but there still seems no life in… read more
robgranholm
robgranholm
Mac Genius
Bachelor's Degree
689 satisfied customers
My MacBook said it wasnt charging while it was plugged in,
My MacBook said it wasn't charging while it was plugged in, so I took out the charger and it seems to be burnt. I borrowed my roommate's, but it still sometimes says it's not charging when it's plugge… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
I have a PowerbookG4 laptop that will not turn on. Actually,
I have a PowerbookG4 laptop that will not turn on. Actually, it was on that then went dead. It has been a few days now since it was operational. This happened once before and at the end of the day it … read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

2,825 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,580 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Kamil Anwar

Kamil Anwar

Mac Support Specialist

673 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Techie_Ben

Techie_Ben

Software Engineer

301 satisfied customers

10+ years in hardware/software experience

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x