Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Phone is disabled and forgot Apple ID passcode and trying to
Phone is disabled and forgot Apple ID passcode and trying to reset Apple ID password ***** order to connect to itunes which is displayed on my iPhone xr … read more
Rei Guimmayen
Rei Guimmayen
Tech Support
Bachelor's Degree
1,494 satisfied customers
I have an iPhone 5s which i forgot the passcode and it was
I have an iPhone 5s which i forgot the passcode and it was disabled? … read more
Josh
Josh
It Support Specialist
Associate Degree
9,372 satisfied customers
I've locked myself out of the phone. A month ago. I don't
I've locked myself out of the phone JA: When were you last able to use your phone? Customer: A month ago JA: Have you tried a Factory Reset? This will erase the phone's contents, but the Phone Expert … read more
EXPERTDan
EXPERTDan
IT Support Director
Bachelor of Science in Information Technology
356 satisfied customers
I've forgotten my iPhone passcode. Is there any way I can
Hello, I've forgotten my iPhone passcode. Is there any way I can reset it? … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
4,077 satisfied customers
I've been locked out of my iPhone 11. I haven't needed it
I've been locked out of my iPhone 11. I haven't needed it since I bought the phone because it has face-recognition. I can't remember my passcode because I haven't needed it. … read more
Ashik
Ashik
Master's Degree
11,311 satisfied customers
My wife forgot her apple password and her phone is locked.
My wife forgot her apple password ***** her phone is locked … read more
Tech Raksh
Tech Raksh
Customer support Engineer
Engineering
1,654 satisfied customers
I did this to myself and now I can't unlock my mini iPad.
I did this to myself and now I can't unlock my mini iPad. Don't remember original password. So long ago … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
4,077 satisfied customers
Recently just got an iPhone 6s, (I am not tech savvy) It
Recently just got an iPhone 6s, (I am not tech savvy) It says It does not recognize my thumb I'd, now I need to enter my passcode, don't remember setting up a passcode. Just got this phone a week ago … read more
Divyansh
Divyansh
Bachelor's Degree
1,407 satisfied customers
Somehow got a password to unlock my phone. Don't know what
Somehow got a password ***** unlock my phone. Don't know what it is. Didn't install it myself. Have never had a password ***** and don't want one. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
4,022 satisfied customers
Changed my password and it's written in my iPhone and I
Changed my password ***** it's written in my iPhone and I can't open it. Help me please … read more
Divyansh
Divyansh
Bachelor's Degree
1,407 satisfied customers
I've locked myself out of my IPhone +61419332708 because I
I've locked myself out of my IPhone +61419332708 because I can't remember what I changed the unlock password *****… read more
RobsWorld
RobsWorld
Desktop Support Engineer
579 satisfied customers
I cannot unlock it. I bought this phone two months ago. But
I cannot unlock it JA: When did you last change your password ***** Apple ID? Customer: I bought this phone two months ago JA: Did you try resetting through Apple's online account reset tool? Customer… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,825 satisfied customers
I received an email that my Apple ID has been locked and I
I received an email that my Apple ID has been locked and I do not remember my passcode I thought I had it but apparently it's something else I need help because apparently my phone is gonna lock at 1:… read more
OakdaleTech
OakdaleTech
Owner
6,760 satisfied customers
I don't remember my password. My iPhone 5 I can't get in
I'm using my apple tablet for helping with my iPhone… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
My iPhone 7 plus is locked because I can't remember my
My iPhone 7 plus is locked because I can't remember my passcode, I can't remember my password ***** my apple id either. Please help … read more
Cris
Cris
4,435 satisfied customers
I changed my password for my lock sceen. on my iPhone 7plus.
i changed my password ***** my lock sceen. on my iPhone 7plus. how do I go about being able to unlock it. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
Forget my passcode on my iPhone X. I didn't change it. I
I didn't change it. I can't remember my passcode for my iPhone X and I am locked out … read more
Richard
Richard
IT Manager
IT Manager, Consultant
17,928 satisfied customers
I just updated my iPhone, it is the middle of the night and
I just updated my iPhone, it is the middle of the night and I entered a passcode. I do not remember the passcode. How do I change the passcode? I cannot get into my phone, I am now locked out for 1 ho… read more
Richard
Richard
IT Manager
IT Manager, Consultant
17,928 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

2,825 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,580 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Kamil Anwar

Kamil Anwar

Mac Support Specialist

673 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Techie_Ben

Techie_Ben

Software Engineer

301 satisfied customers

10+ years in hardware/software experience

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x