Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Just changed my daughter's phone from a 7s to an 11.
just changed my daughter's phone from a 7s to an 11. Everything transferred but everything is my information. I told the customer rep that her old phone was under my apple id and she needed a new one … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
5,012 satisfied customers
My wifes galaxy s6 died the other day and we tried to hook
my wifes galaxy s6 died the other day and we tried to hook up an old phone that we had, that didn't work, so we tried to go to walmart and purchase one and was told that we couldn't do that either?! w… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
3,109 satisfied customers
My wife has recently passed away June 30th and I need to get
My wife has recently passed away June 30th and I need to get into her phone and devices to get her music and pictures. If you need documentation I can supply that … read more
Dustin
Dustin
Support Technician
8,723 satisfied customers
My wife's accepted an automatic update and now can't access
My wife's accepted an automatic update and now can't access her device. She can't recall her Apple ID for iCloud in order to restart her phone. What can we do? … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
5,012 satisfied customers
We are trying to activate an ipad and are using an email
we are trying to activate an ipad and are using an email account that no longer exists. My aunt has a new email. How can we activate the ipad for her? … read more
OakdaleTech
OakdaleTech
Owner
6,635 satisfied customers
My wife's apple account has been closed for over six weeks
my wife's apple account has been closed for over six weeks now due to being locked out by apple security for not remembering her password ***** apple account is tied to a different phone number(###) #… read more
Miro
Miro
1,835 satisfied customers
My good friend gave my her sisters old iphone 5s. I've hard
My good friend gave my her sisters old iphone 5s. I've hard reset the device, but I can't remove the ..find my iphone.. lock in iCloud. … read more
Miro
Miro
1,835 satisfied customers
Years ago I set up an itunes account for my shuffle. Only
years ago I set up an itunes account for my shuffle. Only recently I got an iphone. My wife used her account to activate my phone. I know I must have an apple account tied to an old AOL email but I ha… read more
Cabletech
Cabletech
Computer Networking
941 satisfied customers
Activation lock now locked out of secondhand iPad it says to
Activation lock now locked out of secondhand iPad it says to enable account, reset yr password. … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
3,113 satisfied customers
Story short my daughter changed her sister's passcode on her
Long story short my daughter changed her sister's passcode on her phone and won't give it to her. Is there anyway you can help me unlock it? … read more
OakdaleTech
OakdaleTech
Owner
6,635 satisfied customers
My wife let her 9 year old grandson play on her i. My wife
My wife let her 9 year old grandson play on her iPad. Since then she has been locked out and has never used iCloud and has no idea of an ID or password ***** with such an account. How can she proceed? … read more
David L
David L
Bachelor's Degree
6,321 satisfied customers
My wife just got a new iPhone 8 and, in order to get her
Hi, my wife just got a new iPhone 8 and, in order to get her going, I used my Apple ID also for her phone......continued … read more
Eric Ewing
Eric Ewing
Senior Engineer
301 satisfied customers
I don't have the Apple ID and password of old iPhone to take
I don't have the Apple ID and password ***** old iPhone to take the activation lock away … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My wife and I just purchased new phones (iPhone7) and I am
My wife and I just purchased new phones (iPhone7) and I am trying to set them up. Mine works fine but I cannot access her iCloud account. … read more
Jon
Jon
Bachelors Degree
1,174 satisfied customers
My wife has a new iPhone 7. her old phone locked up so she
my wife carol has a new iPhone 7. her old phone locked up so she does not have access to her password.. we went to verizon and bought new phones but need to adopt a new apple ID … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My wife and I just purchased two I phones to replace her iphone
My wife and I just purchased two I phones to replace her iphone 4 and my iphone5.we also purchased a new i pad. Originally I had an iphone and ipad. when she bought her the i phone 4 it was downloaded… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,353 satisfied customers
To Michelle only - I am going to get my wife the new IPhone
To Michelle only - I am going to get my wife the new IPhone 6. She is worried that she will loose all her photos. When I got mine I had to "convince" them to transfer mine as they said they were not s… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
Ive been sharing my Apple ID with my spouse and now its time
I've been sharing my Apple ID with my spouse and now it's time we have our own accounts but I don't want her to lose what currently downloaded on her phone. How do I do this?… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

2,773 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,578 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Kamil Anwar

Kamil Anwar

Mac Support Specialist

659 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Techie_Ben

Techie_Ben

Software Engineer

301 satisfied customers

10+ years in hardware/software experience

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x