Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Just restored iphone 11 from Mac notebook and have lost all
Just restored iphone 11 from Mac notebook and have lost all photos taken on the iphone. Are they hiding somewhere?? … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
5,097 satisfied customers
I lost all my contacts and I need it back. Can I get a
can I get a support pin code or have someone call me please at(###) ###-####… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
3,354 satisfied customers
R u supporting on icloud issues? I replaced a new i pone
i replaced a new i pone with an old one , and by mistake i have erased photos and videos from my icloud folder , is there any possibility to restore it? … read more
David L
David L
Bachelor's Degree
6,321 satisfied customers
I have an iPhone 6 plus and I lost most of my contacts all
I have an iPhone 6 plus and I lost most of my contacts all of a sudden … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,463 satisfied customers
I did not mean to restore my iPhone to 2015 any help please.
I did not mean to restore my iPhone to 2015 any help please … read more
Ashik
Ashik
Master's Degree
11,059 satisfied customers
I have accidently clicked "backup and restore" instead of
Hi, I have accidently clicked "backup and restore" instead of "backup" while my iphone was connected to my laptop. I have lost all the photos taken over the weekend and these are not appearing in iclo… read more
Harry
Harry
267 satisfied customers
I tried to sync my PC with my iPhone 6S yesterday. I didn't
I tried to sync my PC with my iPhone 6S yesterday. I didn't realize I had never synced this iPhone since I got it in 2016. My PC had been synced with my previous iPhone 6. Now I am missing all my mess… read more
Cris
Cris
4,414 satisfied customers
I just got the iPhone 7 and waited an hour for the
I just got the iPhone 7 and waited an hour for the consultant to move absolutely everything over from my 6 to the 7 and I just plugged it into my Mac and it restored it to the 5th of January. Ive lost… read more
Ashik
Ashik
Master's Degree
11,059 satisfied customers
New iPod received today. Can't "move" apps on my iPhone to
New iPod received today. Can't "move" apps on my iPhone to my new iPod. Also can't move telephone numbers from iPhone to iPad.… read more
Jon
Jon
Bachelors Degree
1,174 satisfied customers
, yes. When I got my new iPhone i fully backed up my old
hi, yes. When I got my new iPhone i fully backed up my old phone, but when I was restoring the back up information onto my new phone (which already had iCloud backed up info on it) I somehow lost all … read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,363 satisfied customers
i had an old iPhone, got a new iPhone 6, have been using it,
i had an old iPhone, got a new iPhone 6, have been using it, but just plugged it into my mac laptop. i synced it with my old one on accident instead of create the new account and i have lost all my pi… read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
301 satisfied customers
Somehow my iphone got "restored" after downloading the latest
Somehow my iphone got "restored" after downloading the latest version of iTunes, and now I've lost everything. please advise.… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,363 satisfied customers
Question re: iCloud - HELP my heart is breaking - do you
Question re: iCloud - HELP my heart is breaking - do you know how/why iCloud wouldn't have all of my pictures from my September/October Photo Stream showing up on my iMac (November, December, etc seem… read more
Jason Jones
Jason Jones
AAS Information Technology
13,185 satisfied customers
I updated my iPhone 3GS to iOS 5 and got everything back...EXCEPT
I updated my iPhone 3GS to iOS 5 and got everything back...EXCEPT for my contacts. What happened?… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
148 satisfied customers
How do I safely save my iphone contacts in Itunes?
How do I safely save my iphone contacts in Itunes? My options are sync to windows contacts but I want to make sure I'm not going to loose all my business contact info in my Iphone.… read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
301 satisfied customers
i had to reset my iPhone4s to factory settings today and though
i had to reset my iPhone4s to factory settings today and though i have backed up to the cloud and my lap top, my contacts are not showing up. Can you please help? if my applecare has expired, I would … read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
301 satisfied customers
I just hooked up my new 4S iphone to my PC and lost all my
I just hooked up my new 4S iphone to my PC and lost all my addresses from my iphone. I am hooked up to icloud. How can I get them back?… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,363 satisfied customers
I recently synced my IPad and the new version of OS and iCloud
I recently synced my IPad and the new version of OS and iCloud downloaded. I lost all of my Contact information! The names are XXXXX XXXXX no information (phone number, address, birthday, cell phone, … read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,363 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

2,773 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,578 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Kamil Anwar

Kamil Anwar

Mac Support Specialist

9,357 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Techie_Ben

Techie_Ben

Software Engineer

301 satisfied customers

10+ years in hardware/software experience

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x