Mac
Ask Mac Questions and Get Answers from Experts ASAP
Connect one-on-one with {0} who will answer your question
Answered in 1 minute by:
4/20/2020
VerifiedHello! Welcome to JustAnswer, an independent paid Question & Answer web portal. My name is***** am happy to be assisting you today. Please note Secure Remote Assistance are auto-generated and communication through chat is fine with me. I am sorry to hear that you are having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly. May I know what troubleshooting have you done?
How JustAnswer works
Describe your issueThe assistant will guide you
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
100% satisfaction guaranteeGet all the answers you need
Related Mac Questions
I need to change my Apple ID. I am not aware of that tool.
OK couple of months ago I couldn't open my iPad. So I took it to the Apple dealer in Kingston, Ontario Canada and they couldn't open it either. It was asking for a passcode but I don't remember getting. So I had to buy a new iPad sixth generation iPad. My former iPad had as a Apple ID***@******.***… read more
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,846 satisfied customers
I'm trying to restore my iPad and it seems to be working but
I'm trying to restore my iPad and it seems to be working but I'm still locked out because I don't remember my password. I also have an iPhone. … read more
David
3,931 satisfied customers
I purchased an I pad last autumn for my husband. He found it
I purchased an I pad last autumn for my husband. He found it too small and I used it sporadically but then not at all. I can no longer remember my password ***** am now locked out. Can you help me? … read more
Stefan
IT Manager / Webmaster
Associate Degree
4,837 satisfied customers
I have a iPad mini about 5 years ago. I would like to
I have a iPad mini about 5 years ago. I would like to restore it but don't remember Id and password ***** it's locked and won't let me in it. … read more
De Veyra
Bachelor of Science in Information Technology
6,631 satisfied customers
I don't understand how Apple IDs work. I use my spouse's ID
I use my spouse's ID when I am in Belgium and I use my own ID when I am in Canada. sorry I need to explain a few things.. … read more
Francisco
Technical Support
Bachelor's Degree
6,517 satisfied customers
I just received a message on my iPhone stating your Apple ID
I just received a message on my iPhone stating your Apple ID and phone number are now being used for iMessage and FaceTime on a new iPad. I didn't get a new iPad I am still using my old ipad … read more
De Veyra
Bachelor of Science in Information Technology
6,631 satisfied customers
I have a 7 year old iPad my mom bought me! I gave my
I have a 7 year old iPad my mom bought me! I gave my girlfriend my IPhone 4 when I bought a IPhone 6.l set her up on my iCloud share for pictures! Ever since my phone acknowledges her as primary on my… read more
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,846 satisfied customers
I got myself into a bit of a mess and hope you can get me
Good Afternoon. I got myself into a bit of a mess and hope you can get me straightened out. I have and Apple account for both my iPhone and iPad. I change my email address and before I had informed Ap… read more
Robert H
Senior IT Technician
Bachelor of Science
2,390 satisfied customers
I have an iPhone and iPad that I purchased in the UK. I am
I have an iPhone and iPad that I purchased in the UK. I am now living in Australia and when I try to download an app relating to Australia I have a message which say this can not be downloaded to my r… read more
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
5,172 satisfied customers
I bought an Apple 6s iphone at a garage sale today. When I
I bought an Apple 6s iphone at a garage sale today . When I brought it home and charged it up I found out it had been connected to the sprint network. I would like to connect to the cellular one netwo… read more
John Lohr
Owner / Technology Specialist
Teaching Certification
1,307 satisfied customers
My mini ipad is on activation Lock,,The Id is not working I
my mini ipad is on activation Lock,,The Id is not working I changed the password ***** that seems to be working..I don't know what to do next. … read more
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,846 satisfied customers
It is locked my IPad don't know the password not sure about
It is locked my IPad don't know the password ***** sure about the Apple ID can you help me please … read more
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,846 satisfied customers
My ipad says my apple id and phone nimber are being used for
My ipad says my apple id and phone nimber are being used for imessage and facetime on a new iphone. I do not have a new phone. … read more
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,846 satisfied customers
Need new Apple id. I don't need a new password. First I need
I don't need a new password. First I need a new Apple id … read more
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,846 satisfied customers
Problems with apple id. Iphone 6. We have had one iphone and
we have had one iphone and recently bought new one put apple id on both phones need to change on second pone … read more
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I recently changed iPhones but am unable to upload
I recently changed iPhones but am unable to upload information from my old iPhone because I have forgotten my iPhone/ Apple password. I have also changed phone numbers as I do not live in the UK anymo… read more
Richard
IT Manager
IT Manager, Consultant
22,743 satisfied customers
Over this past weekend, I was changing email and street addresses and have somehow messed
Over this past weekend, I was changing email and street addresses and have somehow messed up my iCloud synchronization between my Windows 7 Pc, my iPad and iPhone and now I can't seem to figure out th… read more
Jins M. N.
Systems Administrator
Diplom
2,904 satisfied customers
I brought an iPad 3 in the UK on the 16th June which is linked
I brought an iPad 3 in the UK on the 16th June which is linked to my son in laws Mac in the UK. I live in Spain and my apps, books and music stores are now in Spanish I want them in English. I have Ap… read more
Vinod Menon
Support Specialist
Master's Degree
2,585 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
JustAnswer in the News:
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
What Customers are Saying:
Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill
Schenectady, New York
The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!
Canada
My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.
New York
Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.
Freshfield, Liverpool, UK
This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!
Los Angeles, CA
Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.
Hesperia, CA
I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.
Kernersville, NC
< Previous | Next >
Meet the Experts:
Mike
Mac Medic
8,574 satisfied customers
Over 20 years IT experience with Apple computers in publishing, marketing and design.
Vinod Menon
Support Specialist
2,585 satisfied customers
worked as a Tech support Associate for Apple products
iteachmac
The Duke!
861 satisfied customers
Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing
Kamil Anwar
Mac Support Specialist
789 satisfied customers
8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
robgranholm
Mac Genius
689 satisfied customers
2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.
Miro
Mac Support Specialist
229 satisfied customers
Bachelor's Degree in Information Technology, Microsoft Certified Professional
John P
Computer Hardware Engineer
197 satisfied customers
13+ Years of Exp, Mac and Apple Enthusiast
< Previous | Next >
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
