Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
New ipad mini, 8th generation, cannot turn on. Demands
New ipad mini, 8th generation, cannot turn on. Demands itunes. I updated it on itunes but it still wouldn't turn on. What should be done now? Thank you! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
19,906 satisfied customers
My husband was gifted a mini iPad about 5 or 6 years ago for
Hi! My husband was gifted a mini iPad about 5 or 6 years ago for his birthday and he has forgotten his password. He also doesn't know his iCloud email address. We went to the Apple Store and have atte… read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
2,223 satisfied customers
I have an iPad mini that I've had for over five years, and
I have an iPad mini that I've had for over five years, and it hasn't been used for about 4 years, and I need help opening it. … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
6,359 satisfied customers
Bob. I followed your inststruction to unlock my disabled
Second opinion] Hi Bob. I followed your inststruction to unlock my disabled iPad. All i got was what looks like a computer and power cord. What next?… read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
6,359 satisfied customers
I have a Ipad I believe its 5th generation. Will not reboot
Hi, I have a Ipad I believe its 5th generation. Will not reboot have tried numerous times with and without power cord attached seem stuck on white screen with Apple symbol. What can I do to clear this… read more
David
David
Mac Support Specialist
Bachelor's Degree
3,371 satisfied customers
My ipad has disabled and tells me to connect to itunes.
my ipad has disabled and tells me to connect to itunes … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
6,359 satisfied customers
IPad not charhing. Um whatever the latest is. I can't even
um whatever the latest is. I can't even start the iPad cause it charges to the hone screen then goes blank … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
4,703 satisfied customers
My mother lock her self out of her mini iPad an i have some
hello my name is ***** ***** mother lock her self out of her mini iPad an i have some what unlock it I'm at the park were it say how can we help you? get support and repair for your apple products. vi… read more
jctservice
jctservice
Systems Administrator
505 satisfied customers
It had message that says support.apple.com/iPad/restore.
It had message that says support.apple.com/iPad/restore. Also says iTunes with a picture of the power cord. I can't get it to turn on … read more
Ashik
Ashik
Master's Degree
12,279 satisfied customers
I have an apple iPhone 6 that I need help with. I put the
I put the sim card in and can receive calls but a family member got ahold of the phone and now I can not get the phone to work properly. It speaks spanish and all I can see is the phone number buttons and it keeps talking to me in Spanish … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,585 satisfied customers
I just had a new battery placed in my 5s I want to give it
I just had a new battery placed in my 5s I want to give it to my granddaughter and I cant get a iTunes sign with a cord picture on screen so I cant restore it to factory settings … read more
OakdaleTech
OakdaleTech
Mac Genius
11,039 satisfied customers
My iPad 4 is disabled and cannot concoct to iTunes due to
my iPad 4 is disabled and cannot concoct to iTunes due to missing value … read more
David
David
Mac Support Specialist
Bachelor's Degree
3,371 satisfied customers
I updated my Ipad and now it asks for my passcode. however I
I updated my Ipad and now it asks for my passcode. however I had the passcode deactivated. Even if I put in the old code I used it doesnt recognize it. … read more
Josh
Josh
10,074 satisfied customers
My iPad mini just did and automatic update and now it won't
My iPad mini just did and automatic update and now it won't work. I turn it off and the it comes right back on. I've tried it both with and without holding the home button. At the top of the screen it… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
26,480 satisfied customers
Helli I have an apple mini that was not able to turn on the
Helli Mike I have an apple mini that was not able to turn on the wifi. So I follow instruction to reset or reinstall ipad software but no sucess no just tuurns on say connect to Itunes via USB. I have… read more
Josh
Josh
10,074 satisfied customers
I have an ipad mini. I was asked if i wanted to update to
I have an ipad mini. I was asked if i wanted to update to new ios. I said yes. it updated. but now all it shows is the itunes symbol and an image of the power cord on the screen. i cant tap it or move… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
Can you help us with an ipad that has the following error
can you help us with an ipad that has the following error message 'ipad is disabled' 'connect to itunes'.... we tried to connect to itunes and it said that pass code is locked...fdjsapo wivt4wu7qeum6n… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have an I pad. Something happened & when I turn it on all
I have an I pad. Something happened & when I turn it on all I get on the screen is a picture of the sign of itunes & the cord. I tried to restart the ipad but could not & this is all that comes on. Be… read more
Ashik
Ashik
Master's Degree
12,279 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,371 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

753 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

212 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x