Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Second opinion] I have a flashing folder with a question on
Second opinion] I have a flashing folder with a question mark on it. Macbook pro… read more
Jim Aloye
Jim Aloye
CEO/Founder/Owner
Bachelor of Science
392 satisfied customers
A warning came up on my Mac saying that a suspicious Trojan
A warning came up on my Mac saying that a suspicious Trojan was trying to access my logins, banking details & tracking my internet activity. … read more
Josh
Josh
It Support Specialist
Associate Degree
9,377 satisfied customers
I received 2 calls on my home phone about suspicious
I received 2 calls on my home phone about suspicious activity on my account and told me to call but I could not understand the number, what is going on? … read more
Tech Raksh
Tech Raksh
Customer support Engineer
Engineering
1,664 satisfied customers
I got a call from Apple saying that I need to call Apple
I got a call from Apple saying that I need to call Apple support because there has been suspicious activity on my Apple password ***** have been trying to put in my Apple ID and have had problems with… read more
Cody
Cody
Systems Engineer
Bachelor's Degree
4,822 satisfied customers
MacBook Pro 2011? Stuck in Start up Mode, but shuts down
MacBook Pro 2011? Stuck in Start up Mode, but shuts down without starting up. Try'd to follow suggested protocol to get the Utility Disk started by inserting OS X start up disk, rebooting, at the appl… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,825 satisfied customers
I just received a message on my screen that prevents me from
I just received a message on my screen that prevents me from using my google as it remains on the screen. It says I have a damaging spyware on my Mac OS and to call 1(###) ###-####for support. I am al… read more
Josh
Josh
It Support Specialist
Associate Degree
9,377 satisfied customers
I have just received a message that my computer has a virus,
I have just received a message that my computer has a virus, well 3, it looks legitimate but not sure but have closed the message down - no one is at apple help - what do I do please Elizabeth … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
25,397 satisfied customers
I received a suspicious message indicating that my computer
I received a suspicious message indicating that my computer had been infected I I needed to call "Apple Support" at(###) ###-#### I followed instructions that allowed the tech to see my screen. But wh… read more
Cris
Cris
4,435 satisfied customers
I was on my computer bells went off and a woman's voice came
i was on my computer bells went off and a woman's voice came on telling me my computer was at risk for hackng … read more
Ashik
Ashik
Master's Degree
11,313 satisfied customers
I need to find out if it is safe to turn on my mac. A voice
I need to find out if it is safe to turn on my mac. A voice and screen came up and said I had a virus and to call a specific number “right now”. I turned the computer off with difficulty. Do you have … read more
Eric Ewing
Eric Ewing
Senior Engineer
374 satisfied customers
Can anyone help me with my Facebook account. It has been
Can anyone help me with my Facebook account. It has been shut down to "suspicious activity". … read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,453 satisfied customers
I opened an email from a known entity, attempting to order a
I opened an email from a known entity, attempting to order a product on line. I immediately got an alert from Microsoft Support saying I had malicious spyware and to contact them at(###) ###-#### Cann… read more
Jason Jones
Jason Jones
IT & Network Consultant
AAS Information Technology
13,471 satisfied customers
The cursor on my MacBook Air is frozen in the top left hand
The cursor on my MacBook Air is frozen in the top left hand corner of the screen. I have turned off the computer and tried to reboot several times and it is still stuck. … read more
Ashik
Ashik
Master's Degree
11,313 satisfied customers
I cant get on Safari. I get an info that says call
I cant get on Safari. I get an info that says call #***-***-**** or I will loose everything on my computer. I call the # ***** it will not go through.… read more
Ashik
Ashik
Master's Degree
11,313 satisfied customers
While searching product on line using Safari - I received
While searching for a product on line using Safari - I received this pop up that disabled Safari - felt it might be a scam since the first thing the mentioned was accessing my computer. http://mac-onl… read more
Ashik
Ashik
Master's Degree
11,313 satisfied customers
I have a 2009 macbook and it will not turn on, simply beeps
I have a 2009 macbook and it will not turn on, simply beeps loudly with the power light flashing. I have reseaded the RAM hoping there was just a bad connection, but that did not work. Please help!!… read more
bbl242003
bbl242003
Federal
Master's Degree
309 satisfied customers
i have a 17 inch laptop i am typing this on my apple desktop.
i have a 17 inch laptop i am typing this on my apple desktop. i have just been trying to update my laptop i clicked onto iphoto an i got an instant blue screen of death there is nothing i can do can y… read more
Daniel
Daniel
Mac Expert
High School or GED
4,738 satisfied customers
I turned on my 2005 15 Mac Book Pro at the coffee shop the
I turned on my 2005 15" Mac Book Pro at the coffee shop the other day. I have to use a power outlet because my battery for several years has not held a charge. As I was checking my gmail, my screen we… read more
Daniel
Daniel
Mac Expert
High School or GED
4,738 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

2,825 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,580 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Kamil Anwar

Kamil Anwar

Mac Support Specialist

673 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Techie_Ben

Techie_Ben

Software Engineer

301 satisfied customers

10+ years in hardware/software experience

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x