Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I'm trying to restore my iPad and it seems to be working but
I'm trying to restore my iPad and it seems to be working but I'm still locked out because I don't remember my password. I also have an iPhone. … read more
David
David
3,931 satisfied customers
I have an old iPad that hasn't been used for months. When I
Second opinion] I have an old iPad that hasn't been used for months. When I press the home button I get the “hello” screen. I slide to activate I get a screen “activation lock” asking for Apple ID and… read more
David
David
3,931 satisfied customers
IPad mini from 2014. It goes activation locked we try to
It goes activation locked we try to reset visiting to Apple store last year in lancaster pa but was not able to set up and go with Apple support still they are not able to solve this problem … read more
Rei
Rei
Tech Support
Bachelor's Degree
7,047 satisfied customers
Unlock ipad forgot password and password. I know those for
Unlock ipad forgot password ***** password JA: When did you last change your password ***** Apple ID? Customer: I know those for my IPhone but not ipad JA: Did you try resetting through Apple's online… read more
Maria-Nina
Maria-Nina
Bachelor's degree /Scholar
4,691 satisfied customers
We are trying to get a password off a mini iPad. We've
We are trying to get a password ***** a mini iPad. We've uploaded information onto a computer and it continues to bring us back to a login password ***** we cannot remember what it is … read more
David
David
3,931 satisfied customers
I have just been given an iPad which belonged to my sister.
I have just been given an iPad which belonged to my sister. She has now passed away and I do not know the password. How can I get around not knowing the password? … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
9,940 satisfied customers
My son has disabled his phone completely and I'm not sure if
Hi my son has disabled his phone completely and I'm not sure if had An Apple ID associated with it … read more
AnnaMarie
AnnaMarie
Bachelor's Degree
3,823 satisfied customers
I have a problem with my iPad iCloud. Where do I look for
I have a problem with my iPad iCloud JA: What version of iOS are you running on your iPad? Customer: Where do I look for the version? JA: The Apple Expert will be able to walk you through that. How lo… read more
Ricky
Ricky
Tech Support Expert
Bachelor's Degree
10,313 satisfied customers
I have an iPad that I cannot get that I don't remember the
I have an iPad that I cannot get that I don't remember the password ***** in the store where I bought the iPad does not exist anymore itMso how do I get proof of purchase and I purchased this about 4o… read more
Expert-Alexa
Expert-Alexa
Technical Engineer
Bachelor's Degree
2,336 satisfied customers
My son died three years ago. His phone is turned off. I want
My son died three years ago. His phone is turned off. I want to give his iPad to his sister, but I need to know tge Apple password ***** I don't know it and can't reset because the phone is turned off… read more
Jon
Jon
Bachelors Degree
1,181 satisfied customers
I have restored to factory settings of my ipad Now my apple
I have restored to factory settings of my ipad Now my apple id is not giving access to the ipad … read more
Rei
Rei
Tech Support
Bachelor's Degree
7,047 satisfied customers
I can't open an iPad my sister gave me. I don't know because
she couldn't remember the correct iCloud information she used to set it up… read more
Bob
Bob
Masters
2,364 satisfied customers
I am very confused about logins and passwords for iCloud,and
I am very confused about logins and passwords for iCloud,and all Apple device passwords etc. have had many changes thru the years and am totally messed up now … read more
Bob
Bob
Masters
2,364 satisfied customers
Ny ipad says “activation lock” and it needs my old apple id
ny ipad says “activation lock” and it needs my old apple id and password ***** i used to set it up years ago. the problem is i already forgot my apple id and password ***** i used..my husband gave it … read more
Bob
Bob
Masters
2,364 satisfied customers
My Apple ID number and password is not being accepted on my
My Apple ID number and password ***** ***** being accepted on my iPad phone … read more
David
David
3,931 satisfied customers
I was trying to reset my IPad but the Apple ID that was
Hello! I was trying to reset my IPad but the Apple ID that was linked to it it's disable and I don't remember it … read more
David
David
3,931 satisfied customers
I RECEIVED AN IPAD FROM MY SISTER THAT SHE WAS NO LONGER
I RECEIVED AN IPAD FROM MY SISTER THAT SHE WAS NO LONGER USING. I AM NEW TO APPLE DEVICES. HOW DO I GET IT TO OPERATE? … read more
OakdaleTech
OakdaleTech
Mac Genius
14,951 satisfied customers
My Gradson was using his iPad that my sister gave him for
My Gradson was using his iPad that my sister gave him for Christmas years ago when all of a sudden this Activation lock thing came on. We have no idea what email address it is referring to and need to… read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,846 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

789 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

John P

John P

Computer Hardware Engineer

197 satisfied customers

13+ Years of Exp, Mac and Apple Enthusiast

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x