How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask OakdaleTech Your Own Question
OakdaleTech, Mac Genius
Category: Mac
Satisfied Customers: 8476
Experience:  ACMT
Type Your Mac Question Here...
OakdaleTech is online now
A new question is answered every 9 seconds

Iphone 5 shows "iphone is disabled, connet to iTunes. How do

This answer was rated:

Sharon iphone 5 shows "iphone is disabled, connet to iTunes. How do i get it to work again? JA: I'll do all I can to help. Can you tell me more about what's going on? Customer: Sharon got confused with her phone 4 digit acces code and after several trys her phone was disabled as described above. JA: Is there anything else the Expert should be aware of? Customer: Like what?

Hi, I am Justin. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply momentarily.

I am sorry you are having this issue. Please use this guide:

Please let me know if you need any help in this or would like to switch to Secure Remote Assistance for live technical assistance on your device.

OakdaleTech and 8 other Mac Specialists are ready to help you
Customer: replied 1 day ago.
I am Sharon's husband, I know her pass code so I hope I don't have to erase the phone, all I need is the screen to enter the correct pass code.

Secure Remote Assistance has been accepted.
Here is the link to connect remotely: