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OakdaleTech, Mac Genius
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Iphone 5 shows "iphone is disabled, connet to iTunes. How do

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Sharon iphone 5 shows "iphone is disabled, connet to iTunes. How do i get it to work again? JA: I'll do all I can to help. Can you tell me more about what's going on? Customer: Sharon got confused with her phone 4 digit acces code and after several trys her phone was disabled as described above. JA: Is there anything else the Expert should be aware of? Customer: Like what?

Hi, I am Justin. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply momentarily.

I am sorry you are having this issue. Please use this guide: https://support.apple.com/en-us/HT204306

Please let me know if you need any help in this or would like to switch to Secure Remote Assistance for live technical assistance on your device.

OakdaleTech and 8 other Mac Specialists are ready to help you
Customer: replied 1 day ago.
I am Sharon's husband, I know her pass code so I hope I don't have to erase the phone, all I need is the screen to enter the correct pass code.

Secure Remote Assistance has been accepted.
Here is the link to connect remotely: https://join.zoho.com/617386002