Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I turned off my iPhone 7S to reset it. When I tried to open
I turned off my iPhone 7S to reset it. When I tried to open it, it has been stuck on the "apple" logo for 15 minutes. I cannot turn it off or get it up and running. … read more
Rei Guimmayen
Rei Guimmayen
Tech Support
Bachelor's Degree
534 satisfied customers
I am writing about my husband's phone. He has a Iphone X. It
I am writing about my husband's phone. He has a Iphone X. It is flashing with a white screen with black lines across it like a school book. We have tried turning it off. Turning it back on. Nothing wo… read more
Jason Jones
Jason Jones
AAS Information Technology
12,967 satisfied customers
Install of update on iphone 6 is stalled and appear to be
install of update on iphone 6 is stalled and appear to be complete but the screen is frozen on the apple logo with the white background. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
17,196 satisfied customers
My iPhone 7 plus keeps flashing the apple symbol but it wont
my iPhone 7 plus keeps flashing the apple symbol but it wont turn on … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
2,222 satisfied customers
My iPhone x is frozen with a screen. I can receive calls but
my iPhone x is frozen with a white screen. I can receive calls but I cannot get off white screen, cannot turn the phone off … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
I accidently erased my iPhone from the Network. In setting
I accidently erased my iPhone from the Network. In setting it back up, I got to screen to select my back up and it is frozen. … read more
Ashik
Ashik
Master's Degree
10,818 satisfied customers
My iPhone is frozen with a screen and black apple logo. It
my iPhone is frozen with a white screen and black apple logo … read more
Stuart Woods
Stuart Woods
IT Technician.
Bachelor in Information Technology
42 satisfied customers
It shuts off I see a blank screen in black then there's a
It shuts off I see a blank screen in black then there's a roaming circle … read more
Ashik
Ashik
Master's Degree
10,818 satisfied customers
My iPhone 8 is frozen. Been this way since yesterday around
My iPhone 8 is frozen. Been this way since yesterday around 4 pm mst. It began with a white screen then changed to a black screen with a buffering sign. Cannot turn phone off or get out of buffering s… read more
Ashik
Ashik
Master's Degree
10,818 satisfied customers
Starting this morning my Iphone froze up. I cannot push my
Hello Pearl: Starting this morning my Iphone froze up. I cannot push my combination to open. I cannot slide to turn off. I noticed a small lock at top of screen. Please help … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
I have an iphone 7 it froze when an alarm went off i usually
hi i have an iphone 7 it froze when an alarm went off i usually turn it off and back on it starts up never had a problem before yesterday morning it freezes at the start up screen with the white scree… read more
Richard
Richard
IT Manager
IT Manager, Consultant
17,196 satisfied customers
IPhone 8 is frozen, black screen, apple logo with bar
iPhone 8 is frozen, black screen, apple logo with white bar beneath it. … read more
Ashik
Ashik
Master's Degree
10,818 satisfied customers
APPLE CELL PHONE 7 GOT STUCK AND CANNOT CLOSE OR RESET
APPLE CELL PHONE 7 GOT STUCK AND CANNOT CLOSE OR RESET … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,705 satisfied customers
H, The phone is stuck with "select a wireless network"
H, The phone is stuck with "select a wireless network" window displayed. Have tried to turn it off but cannot swipe the power off button - no response … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
I was updating my iPhone thru iTunes on my pc when it got
I was updating my iPhone thru iTunes on my pc when it got unplugged. It now has a white screen with the apple logo on it and it's frozen I can't turn it off either. … read more
Josh
Josh
It Support Specialist
Associate Degree
8,588 satisfied customers
IPhone 5s stuck at screen black apple logo, wil not restore
iPhone 5s stuck at white screen black apple logo, wil not restore from iTunes - gives error "iPhone "iPhone" could not be restored. An unknown error occurred (9).… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,705 satisfied customers
My iphone 3G screen is frozen...i cannot turn it off or on...help.
My iphone 3G screen is frozen...i cannot turn it off or on...help. Phone rings, but screen won't let me use it… read more
Tom
Tom
3 years college
672 satisfied customers
I have an I Phone. In the middle of downloading an upgrading
I have an I Phone. In the middle of downloading an upgrading there was an interuption and as a consequence (I think) my phone froze. I went to At&T, who gave me a slew of instructions but now that I a… read more
Tom
Tom
3 years college
672 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x