Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Second Opinion do not close) My account is locked for Apple
Second Opinion do not close) Customer: My account is locked for Apple store and iTunes? I have changed apw and am logged in but cannot make purchases. My tech was here and cannot fix it! HELP… read more
OakdaleTech
OakdaleTech
Owner
6,516 satisfied customers
Ipod is detected but not properly identified Windows10.
Ipod is detected but not properly identified Windows10 … read more
OakdaleTech
OakdaleTech
Owner
6,516 satisfied customers
Atcually I have a 6S. The Apple Store is giving me an
atcually I have a 6S. The Apple Store is giving me an outdated ID and asking for the password, which I have forgotten. I have a working Apple Account and have the ID and Password, the the Apple Store … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have forgotten my password XXXXX I tunes keep saying email
I have forgotten my password XXXXX I tunes keep saying email sent but not receiving anything.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
Hi, My iTunes seems to have 2 libraries at least! I have tried moving my music from old
Hi, My iTunes seems to have 2 libraries at least! I have tried moving my music from old computer to new computer, but some of my songs made the trip, some didn't, some appear forever lost. They are fr… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I am trying to put my music from my ipod mini on to my computer
I am trying to put my music from my ipod mini on to my computer and then want to put in my i phone how can I do this… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
Hi, Is it possible to transfer my ipod to my itunes that is
Hi, Is it possible to transfer my ipod to my itunes that is empty on my pc. My laptop with all my songs crashed and burned. Everything you can download costs too much for me at this time. Jackie… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I transferred songs from an old ipod into itunes. When they
I transferred songs from an old ipod into itunes. When they synced into my iphone, they are not playable. They are "grayed" out and I can not select them to play… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
I have had an Apple ITunes account for several years. The
I have had an Apple ITunes account for several years. The main computer where I purchased the bulk of my songs is locked up in storage in California and I now live in Switzerland. I have an IPod which… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I was at the Apple store yesterday with a blue tooth problem
I was at the Apple store yesterday with a blue tooth problem and they did a restore on my I phone. I came back to my office to download my music and only a portion of it transfered over. If I go to my… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
I have established 2 iTunes accounts accidentally. This happened
I have established 2 iTunes accounts accidentally. This happened because I had a new email address when I purchase a new MacBookPro. I am one person, with numerous apple products (one iMac, 2 MacBook … read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
7,755 satisfied customers
i have iTunes on my PC. When I bought a new PC I started getting
i have iTunes on my PC. When I bought a new PC I started getting messages that said this computer was not authorized to play particular songs. (These are songs that I purchased through iTunes.) A comp… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
I have an iTunes collection of over 1900 songs. I am unable
I have an iTunes collection of over 1900 songs. I am unable to play any of them. When I click on a song a box pops up saying the song cannot be played as they cannot locate the original file. Please h… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
I have presently two (2) different Apple IDs mikb , which
I have presently two (2) different Apple IDs: "mikb", which I set up for local contact (Denmark) with various Apple services (shops any many more, I believe). "mikb1", my Mobile.Me ID, which I was 'fo… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
Help, I had many many songs on my i phone and for some stupid reason i clicked on resto
Help, I had many many songs on my i phone and for some stupid reason i clicked on restore factory settings and wiped all my music? What do i do:(… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
How do I recover all of the ITunes songs that were deleted
How do I recover all of the ITunes songs that were deleted when my daughter bought new songs for her IPod?… read more
Ashik
Ashik
Master's Degree
10,816 satisfied customers
I originally opened an iTunes account when I purchased an iPod
I originally opened an iTunes account when I purchased an iPod classic a couple of years ago. My iTunes are on my PC (v. Apple) laptop. Have not purchased any on-line iTunes Store selection for maybe … read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
I bought an iMac from the Apple Store in Corte Madera, CA a
I bought an iMac from the Apple Store in Corte Madera, CA a month ago and had my iTunes library transferred from my Windows PC. I had half my library duplicated. I deleted the duplicates. Next, I star… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x