Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My computer does not accept the password. I used it a week
Hi Mike, my computer does not accept the password. I used it a week ago and all was fine. What should I do? … read more
OakdaleTech
OakdaleTech
Owner
6,530 satisfied customers
This is my second problem with this lap top that I have
This is my second problem with this lap top that I have spent over $3000.00 and still paying for. It's now not opening. It's a dark screen, white mouse cursor on screen, and white apple icon is there … read more
Ashik
Ashik
Master's Degree
10,828 satisfied customers
I have received a message that is preventing me from
i have received a message that is preventing me from accessing some of my programs. it shows the following: From "http://adwarecleanerfree.com WARNING: comcast cable customer - your financial informat… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,721 satisfied customers
My keyboard is not working properly on my MacBook Pro. I
My keyboard is not working properly on my MacBook Pro. I downloaded approximately 1800 pictures last evening on iPhoto. This morning I wasn't able to type anything on either the first or third row of … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
My macbook pro (late 2013) isn't turning on. I've tried
Hi, my macbook pro (late 2013) isn't turning on. I've tried everything I've seen suggested online but it doesn't seem to be responding to anything.… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
My ipod touch (14 months old) has just died. Is charged but
My ipod touch (14 months old) has just died. Is charged but will not power up. Any thoughts or suggestions?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,721 satisfied customers
Which iPad 2 would you suggest i buy my son for graduation?
Which iPad 2 would you suggest i buy my son for college graduation? Or would you suggest another mac product? He has an iPhone and a mac book.… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
Have a new 13 Mac Air (purchased 10/21); when I turn it on,
Have a new 13" Mac Air (purchased 10/21); when I turn it on, get the apple and rotating bars, then the rotation stops, the screen goes white, and nothing happens. I can sometimes get it to open by rep… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
Hey my macbook froze when deleting files from itunes. it then
Hey my macbook froze when deleting files from itunes. it then was stuck on the grey background with the dial spinning. i have followed the fsck -fy promt and get "incorrect block count for file syslog… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
Apple Cinema Display 20 ADC A1038 is not lighting up. Already
Apple Cinema Display 20" ADC A1038 is not lighting up. Already replaced Main board AND Power Inverter still nothing. What should I do… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
689 satisfied customers
My mac computer shows a white screen with a question mark superimposed
My mac computer shows a white screen with a question mark superimposed over a small folder icon. Multiple attempts to re-start including holding the on/off switch down have failed to resolve the probl… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
Hi I have an iMac G5, 5 years old. It has started shutting
Hi I have an iMac G5, 5 years old. It has started shutting down suddenly after being on for perhaps an hour or two (sometimes less, sometimes more). Is this a power supply problem? Max… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
using my macbook pro last night in the car, watching a dvd.
using my macbook pro last night in the car, watching a dvd. After two and a half episodes of the sopranos, ie maybe two hours viewing, it went dead, black screen. It did feel hot. Back home now with i… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
my sons macbook will not turn on. No messages or anything
my son's macbook will not turn on. No messages or anything it will not do anything. The battery is fine and we bought a new battery just in case and it still will not turn on. Any suggestions?… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
hi. Recently, I upgraded my imacs memory (1GB - 2GB). I
hi. Recently, I upgraded my imac's memory (1GB - 2GB). I was running great. Over the last few weeks, for whatever reason, its been running beyond slow. Unusable. Right from bootup, everything is slow.… read more
John P
John P
Bachelor's Degree
422 satisfied customers
My Mac Pro is sick. The battery looks like its dead but I ca
My Mac Pro is sick. The battery looks like its dead but I cant even run it on AC for very long. I suspect the cmos battery has died. Symptoms. Leave the machine on AC charge all night. Boots fine and … read more
Derick The Mac Guy
Derick The Mac Guy
The Mac Guy - IT Operations
Associate Degree
54 satisfied customers
Hi, our imac screen froze this am and we could not get it to
Hi, our imac screen froze this am and we could not get it to power off with the button, so my husband just unplugged it. Now when we turn it back on, there is a white screen and it keeps making a loud… read more
Tom
Tom
3 years college
672 satisfied customers
I have a15 PowerBook G4 with a memory slot problem (lower
I have a15" PowerBook G4 with a memory slot problem (lower memory slot). When I insert a 1 GB SIMMS memory module in the lower slot and carefully snap it into place, the SIMMS will not register. Howev… read more
Shawn
Shawn
Professor
Doctoral Degree
275 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x