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Tech Expert
Tech Expert, MAC Expert
Category: Mac
Satisfied Customers: 4034
Experience:  Technical Support Engineer
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My IPhone won't accept a charge. My IPhone is dead. Two days

Customer Question

My IPhone won't accept a charge
JA: I'll do all I can to help. Can you tell me more about what's going on?
Customer: My IPhone is dead
JA: When did you last charge your iPhone?
Customer: two days ago
JA: Have you tried a force reboot (pressing and holding the Home and Sleep/Wake buttons for 10 seconds)?
Customer: I tried that ....nothing
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: local att store is closed
Submitted: 6 days ago.
Category: Mac
Expert:  Tech Expert replied 6 days ago.

Hello! Welcome to JustAnswer. My name is Sumaya. I am happy to be assisting you today.
I am sorry to hear you are having trouble with your iPhone. Hopefully, we can get this resolved quickly.
May I know whom I am chatting with?

 

 

 

 

Expert:  Tech Expert replied 6 days ago.

May I know if you are still connected with me?

 

Expert:  Tech Expert replied 6 days ago.

Hello, I noticed you haven’t had time to respond to my inquiry, so based on the information you have given me for your iPhone, this is the best answer that I am able to provide at this time. If this does not solve your issue, please feel free to come back and provide me with more information and I will do my best to help you find a solution.

Please click on the below link and follow the instructions on it.

https://support.apple.com/en-euro/HT201569