Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Purchased a new Office 365 package for Macbook Air on 8th
Purchased a new Office 365 package for Macbook Air on 8th July on a monthly payment plan and installed it according to instructions. Now it does not allow me to work with any old word, powerpoint etc … read more
Richard
Richard
IT Manager
IT Manager, Consultant
17,224 satisfied customers
I have a MacBook Pro late 2011 15”. I erased the HD, used my
I have a MacBook Pro late 2011 15”. I erased the HD, used my Mac book air with an HD adapter to install Sierra on the HD. I then used my time machine and restored from 2016 back up. The HD works great… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
I have an OS X Version 10.7.5 and would like to upgrade to
I have an OS X Version 10.7.5 and would like to upgrade to High Sierra via El Capitan but for some reason it's not downloading Capitan. I've tried a couple of times. The 1st time it said it was downlo… read more
Michael T
Michael T
2,317 satisfied customers
I have a sister that is pretty poor. She has an old Mac
I have a sister that is pretty poor. She has an old Mac (2007) that she reckons is on its last legs. I have a new cool MacBookAir and kept my old MacBook which is Version 10.6.8 … read more
Ashik
Ashik
Master's Degree
10,833 satisfied customers
When I try to mail merge my Excel workbook with a Word la
When I try to mail merge my Excel workbook with a Word la bel template, it says the file must be converted, I click ok and it says it cannot find the text converter. … read more
Jason Jones
Jason Jones
AAS Information Technology
12,987 satisfied customers
How can i get Microsoft Windows 10 on my MacBook pro? I have
How can i get Microsoft Windows 10 on my MacBook pro? I have bootcamp installed and I have Microsoft Windows 10 on usb from bestbuy.… read more
Robert M.
Robert M.
Bachelor's Degree
3,675 satisfied customers
I have a MacBook Pro which is old, yikes. I need to update
Hi Mike, I have a MacBook Pro which is old, yikes. I need to update the operating system to support Safari so I can transfer files via iCloud. … read more
Ashik
Ashik
Master's Degree
10,833 satisfied customers
On a mail merge from Excel to Word I get the message 'this
On a mail merge from Excel to Word I get the message 'this file needs to be opened by the workbook text converter which may pose a security risk. Choose OK to open this file only if you are sure it is… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
El Capitan ushered in an era of freezes and crashes on my
El Capitan ushered in an era of freezes and crashes on my mid-2012 MacBook Pro. If life is now good on a mid-2015 MacBook Pro successfully running El Crashitan, should I upgrade the OS to Sierra? I'm … read more
Ashik
Ashik
Master's Degree
10,833 satisfied customers
I would like to change the author name for review comments
I would like to change the author name for review comments word mac 2011from my personal name to just "author" so that it is anonymous. … read more
Josh
Josh
It Support Specialist
Associate Degree
8,643 satisfied customers
Macbook Air, El Cap, Just installed a MS Office update for
Hi Mike, JA: What kind of Mac do you have (Pro, Air, iMac, mini)? What year is it from? Customer: Hi Pearl - Macbook Air JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) are y… read more
Josh
Josh
It Support Specialist
Associate Degree
8,643 satisfied customers
I have a Macbook Pro and am currently running OS X version
I have a Macbook Pro and am currently running OS X version 10.8.5. Are there any issues with upgrading to El Captain? Also, I have noticed that my version of Safari no longer can get certain web sites… read more
Ashik
Ashik
Master's Degree
10,833 satisfied customers
How do I operate word (Office Mac Standard 2011) without it
How do I operate word (Office Mac Standard 2011) without it crashing? Whenever I bring multiple documents, create text boxes, copy and paste and so forth it freezes. Operating on a 2011 MacBook Pro wi… read more
Ashik
Ashik
Master's Degree
10,833 satisfied customers
When i try to share photos on apple photos, it doesn't work
when i try to share photos on apple photos, it doesn't work properly. It might share one of 2 of the photos i selected. Then when i go into the shared album and try to add more photos, it just says in… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have a 2013 macbook air. I just installed El capitan and
I have a 2013 macbook air. I just installed El capitan and now I cannot open my word documents or my excel documents.… read more
Ashik
Ashik
Master's Degree
10,833 satisfied customers
Hi,I am unable to use my 2011. Cant save as well as there
Hi, I am unable to use my 2011. Cant save as well as there i an error as it show file is not valid and something of dotm missing.I have tried to reinstall but te problem still surface. Please help… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Just installed Microsoft Office for Mac. Since installed,
Just installed Microsoft Office for Mac. Since installed, I cannot open any attachments sent in Word or Excel. Also, cannot save any files or open any attachments I send (without saving). Short of uni… read more
Richard
Richard
IT Manager
IT Manager, Consultant
17,224 satisfied customers
i just upgraded to the latest Excel for the Mac, but I cant
i just upgraded to the latest Excel for the Mac, but I can't open older xls files. Can you help me figure out how to convert of just open them.… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x