Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Do you repair iMac Quad Core 17 bought new in October 2010?
Do you repair iMac Quad Core 17 bought new in October 2010? (Video card was replaced at Apple Store Genius Bar on 4/6/2015) … read more
Your Solution
Your Solution
Software Developer and Project Manager
Master in Science
1,022 satisfied customers
I want to downgrade from High sierra to sierra? Can it be
I want to downgrade from High sierra to sierra? Can it be done? … read more
Jason Jones
Jason Jones
AAS Information Technology
12,987 satisfied customers
Our Mac hard drive is not working. It's an iMac. Serial
When we tried to get on the computer. It started and then the screen covered with the apple logo. A friend said the the hardware was fried. … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I want to update Mountain Lion to El Capitan. I presently
I want to update Mountain Lion to El Capitan. I presently have OS X ver. 10.8.5 and iphoto 08, ver. 7.1.5. I am concerned about loading all my pix. into the Photo app. in El Capitan. How do I do this … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have a mini ipad and it is sporatic in working. It may or
I have a mini ipad and it is sporatic in working. It may or may not work, it freezes up, I can't get on … read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
842 satisfied customers
Imovie won't stay open. Sierra. Couple of days ago it did
I am lame...i tried removing from dock and reinstalling... … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,366 satisfied customers
I'm in the disk utility screen but everything that I'm
I'm in the disk utility screen but everything that I'm supposed to select to repair it is grey and I can't click on it. … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
...with 2009 Macbook pro ..OSX 10.6.8 ..I lost Realplayer.
...with 2009 Macbook pro ..OSX 10.6.8 ..I lost Realplayer. Won't play Youtube or my vids. ..tried to download fresh RP (for my comp.) on internet, but now RP has become "Realplayer Cloud". (what is th… read more
Ashik
Ashik
Master's Degree
10,833 satisfied customers
Hi I can't start my 2008 mac book pro. I recently added an
Hi I can't start my 2008 mac book pro. I recently added an ssd and made it my bootable drive. I removed the superdrive and had 2 hard drives installed. It will go to apple logo and shut off… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I downloaded shockwave player which will not run on my macbook
I downloaded shockwave player which will not run on my macbook pro which has OS version 10.6.8. I am going to upgrade my O.S. to Mountain Lion. Will I be able to run the shockwave player after this? A… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
hi i have a 2009 mac pro desktop. Its been working very well.
hi i have a 2009 mac pro desktop. Its been working very well. However, in the past few days, after i shutdown normally by going thru the apple at top left, it seems to turn off normally, then about 5 … read more
Dustin
Dustin
Support Technician
8,671 satisfied customers
I was using mac keeper, deleted applications by mistake, thats
I was using mac keeper, deleted applications by mistake, that's OK restored the ones I need but I cannot restore the following - Contacts, iPhoto and Calendar. I have them on iCloud but cannot seem to… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
MacBook Pro gets stuck at boot up. Just apple logo, spinning
MacBook Pro gets stuck at boot up. Just apple logo, spinning wheel for a bit. No advancement on progress bar the. Shuts itself down Tried disk utility but it says error:disk utility can not repair dis… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
After mountain lion install, finder freeze after 15 to 20 minutes.
After mountain lion install, finder freeze after 15 to 20 minutes. have to power down to reboot.… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
Hi I have a MacBook pro os x. It will not start. Started it
Hi I have a MacBook pro os x. It will not start. Started it in single user mode and last line coming up said "the system bootstrapper has crashed: Bus error" what should I do next?… read more
Ashik
Ashik
Master's Degree
10,833 satisfied customers
Hello my Mac Pro 2.8 2 x Quad core wont start, it gets
Hello my Mac Pro 2.8 2 x Quad core won't start, it gets to the apple logo with the rotating circle below and just doesn't get any further, is there anything I can do? regards Brad… read more
Ashik
Ashik
Master's Degree
10,833 satisfied customers
I am trying to update the OS on my daughters MacBook Pro.
I am trying to update the OS on my daughter's MacBook Pro. She had Leopard, and I bought a disk on Amazon and upgraded it to Snow Leopard. I got the bsod a few times, but finally got it installed and … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I just bought a Apple Thunderbolt Display 27 inches. All seemed
I just bought a Apple Thunderbolt Display 27 inches. All seemed good and I packed it out. Every thing what need is in my Macbook Pro with Mountain Lion and the Display is just black. Please help me.… read more
Ashik
Ashik
Master's Degree
10,833 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x