Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I was working with, one of your techs, this afternoon trying
I was working with Chris, one of your techs, this afternoon trying to get my Apple 8 iPhone to show my phone numbers. He was walking me through everything and then I lost him. My phone went blank. I t… read more
Miro
Miro
1,828 satisfied customers
My wife forgot her apple password and her phone is locked.
My wife forgot her apple password ***** her phone is locked … read more
Tech Raksh
Tech Raksh
Customer support Engineer
Engineering
658 satisfied customers
I have a serious problem. I traded in my XS Max for an 11
Hi. I have a serious problem. I traded in my XS Max for an 11 Pro Max. The iCloud backup was incomplete though and only 1.56 GB out of 1.7 GB was backed up. So the restoration failed. The problem is s… read more
Cris
Cris
4,379 satisfied customers
We hvea applecare on a MacBook purchased on 4/30/19. what
we hvea applecare on a MacBook purchased on 4/30/19. what exactly does this cover? … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
4,678 satisfied customers
Apple. I've had a second hand i phone for several years that
Apple. I've had a second hand i phone for several years that my wife purchased on line. Charging it this afternoon was complete. Tried to use and it was in an activation lock. We can't remember ever h… read more
ZAID ALAMRO
ZAID ALAMRO
Computer Technician
Masters
607 satisfied customers
I'm setting up an older iMac. just loaded 10.7.5. I'm trying
I'm setting up an older iMac. just loaded 10.7.5. I'm trying to access cloud email. The mail app is asking for my imap password. the keychain on my "host" MacBook doesn't have that password. … read more
OakdaleTech
OakdaleTech
Owner
6,534 satisfied customers
I was hacked, just did a clean reinstall. However I cannot
hi Mike - I was hacked, just did a clean reinstall. However I cannot get my Nord VPN to work & my apple id password ***** ***** working … read more
Max
Max
IT Consultant, Network and System Admin
Network Administration
2,273 satisfied customers
I had a iTunes account some times back. my computer crashed
I had a iTunes account some times back. my computer crashed and i was not able to retrieve my email , passwords ect. i have a new iPhone and would like to access my account if it is possible due to th… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
I have an iPhone I and I just had it unlocked by sprint but
I have an iPhone I and I just had it unlocked by sprint but I can't open it because it says “ This phone is linked to an Apple ID. And password Enter the Apple ID and password ***** were used to set u… read more
Richard
Richard
IT Manager
IT Manager, Consultant
17,215 satisfied customers
I tuned on my iPhone this morning and when I turned it back
I tuned on my iPhone this morning and when I turned it back on it gave me a iTunes image with a plug and said to contact support. If went to the apple store they tried to update it. Then said it could… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
Previously had a Apple 6s it was gift from my son who works
previously had a Apple 6s it was gift from my son who works for the military I was having some problems with the phone and was unable to contact him so i went in to my local carrier T Mobile they told… read more
Samuel White
Samuel White
Owner and Expert Tech
87 satisfied customers
I'm locked out of all 3 devices because someone use my
I'm locked out of all 3 devices because someone use my iTunes - App Store to purchase some random ????? I'm a older teacher. I use it only for Covet Fadhion. My history can be looked … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
I got message that I cnnot connect to the app store. I wouls
I got message that I cnnot connect to the app store. I wouls like to upgrade from 10.7.5 to Sierra … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
My Apple ID is email address + password. last 4 years I have
My Apple ID is email address + password. For the last 4 years I have been logged into the Apple store with a nickname and password. As I never logged out, I have now forgotten that password, or the pa… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
1,044 satisfied customers
I have a new Apple iphone6 but I cannot get it started. It
I have a new Apple iphone6 but I cannot get it started. It asks for my Apple Id and the associated password ***** will not accept them as valid. My Apple id is jconsilfox and my password ***** (i thin… read more
Mr.Med
Mr.Med
2,339 satisfied customers
I cannot unlock my IPhone 5; I 't remember turning on "Find
I cannot unlock my IPhone 5; I don't remember turning on "Find My Iphone" in Settings but apparently I did. I'm trying to use my Apple ID and password ***** created but it's not working and I need my … read more
Randy IT Tech
Randy IT Tech
4,082 satisfied customers
Enter the TWILIGHT ZONE with me…. Have elderly MacBook OX=SX
Enter the TWILIGHT ZONE with me…. Have elderly MacBook OX=SX and recently purchased new Pro OSX El Capitan 10.11.5 took them in to trusty Apply Store to have files transferred to new computer. Picked … read more
Quiksilver07070
Quiksilver07070
463 satisfied customers
Recently bought a MacBook Pro and set it up in a hurry. Now
Recently bought a MacBook Pro and set it up in a hurry. Now I cannot access my iCloud emails at a me.com. It asks for my password XXXXX I've forgotten and when I click on the 'forgot' icon I get taken… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x