Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Bought 2 Apple iPhone 11. Husband attempted to set his up.
Bought 2 Apple iPhone 11. Husband attempted to set his up. Went to ATT and they said they needed 6 digit password ***** he couldn't remember. I gave them my phone 11 so he could get something working … read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,721 satisfied customers
Need help unlocking my phone. Never. Just that I forgot
Need help unlocking my phone JA: When did you last change your password ***** Apple ID? Customer: Never JA: Did you try resetting through Apple's online account reset tool? Customer: No JA: Is there a… read more
Ashik
Ashik
Master's Degree
12,628 satisfied customers
I have been out of the country for 6 months just returned
I have been out of the country for 6 months just returned and have forgotten my password ***** my iPhone. How can I get 8n? … read more
Ashik
Ashik
Master's Degree
12,628 satisfied customers
I just purchased a new I phone 11. I am trying to set it up
I just purchased a new I phone 11. I am trying to set it up but it won't connect.0 it says verification failed. There was an error connecting to the Apple ID server. I've tried 10 times. Tried shuttin… read more
Ricky
Ricky
Tech Support Expert
Bachelor's Degree
9,132 satisfied customers
Cannot remember password. My iPhone which I reset and cannot
Cannot remember password JA: Just to clarify, what device or product are you trying to access? Customer: My iPhone which I reset and cannot nowenter JA: When did you last change your password ***** Ap… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
3,176 satisfied customers
Received my new iPhone XR today and during set up it asked
Received my new iPhone XR today and during set up it asked for a 6 digit number to be used as a passcode. I entered a 6 digit number and continued to set up facial recognition. … read more
De Veyra
De Veyra
Bachelor of Science in Information Technology
4,888 satisfied customers
I have just bought a new Apple iPhone64 as my old Apple5 was
I have just bought a new Apple iPhone64 as my old Apple5 was stolen....my problem is that I cannot access the 6 digit code Apple is sending to my old iPhone as it is stolen and I am stuck at the 6 dig… read more
Moses C
Moses C
Bsc
4,002 satisfied customers
Bought a new iPhone 12. Neglected to set up a passcode (used
bought a new iPhone 12. Neglected to set up a passcode (used another for years without one). Things worked smoothly . Went to an area without internet. SUDDENLY phone wants a passcode (that I DONT HAV… read more
Rei Guimmayen
Rei Guimmayen
Tech Support
Bachelor's Degree
5,493 satisfied customers
I just got a new iPhone11. It has a 6 digit password and I
I just got a new iPhone11. It has a 6 digit password ***** I forgot the last 2 digits when I was trying to activate the phone after a short period. My phone has been locked and I would like to unlock … read more
Tech-Expert
Tech-Expert
Technical Support Engineer
BBM
6,228 satisfied customers
My computer is locked. I was asked for the passcode, when I
my computer is locked. I was asked for the passcode, when I encountered the 6 boxes. I never remember the passcode, and I looked for 2 days at home. I tried familiar numbers, and nothing worked. It is… read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
8,115 satisfied customers
I was asked by apple to set up finger recognition. it didn't
I was asked by apple to set up finger recognition. it didn't work. I am wanting to know if this order came from apple … read more
Ashik
Ashik
Master's Degree
12,628 satisfied customers
I just bought a new apple iphone 6 for a back up phone
I just bought a new apple iphone 6 for a back up phone because my XR phone got damaged screen a few days ago and when I replaced the screen it had I guess tried to beat the passcode with the damage it… read more
Rei Guimmayen
Rei Guimmayen
Tech Support
Bachelor's Degree
5,493 satisfied customers
We are thinking about Apple Pay! We have a few questions.
We are thinking about Apple Pay! We have a few questions. One We will be getting iPhone 11 for both of us BUT we do NOT want to set up FaceApp as we use each other's phones all the time. We want to fi… read more
Bob
Bob
Masters
2,364 satisfied customers
Ashik, would you please be able to help me reset my Screen
Hi Ashik, would you please be able to help me reset my Screen Time password? I forgot what it is and tried several times, including password ***** but it only works if you remember the old password. … read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,721 satisfied customers
My Apple ID has been disabled and I do not know why. I can
My Apple ID has been disabled and I do not know why. I can not make purchases for coins to play my game because my Apple ID has been disabled … read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,721 satisfied customers
I don't remember my Apple password cancan you help. I don't
I don't remember maybe when I bought my current iPad in the spring? … read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,721 satisfied customers
I have a IPhone 5 and cant remember my user name and
I have a IPhone 5 and cant remember my user name and password. My grandson disabled it. … read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,721 satisfied customers
When I downloaded an update on my apple iPhone it ask for a
when I downloaded an update on my apple iPhone it ask for a pass code. I always use the same code but I must have hit a number wrong by mistake and now my iPhone is disabled.. please help me get it tu… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,585 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,714 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

776 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x