Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I have forgotten my passcode for my iPad and am locked out.
I have forgotten my passcode for my iPad and am locked out … read more
ZAID ALAMRO
ZAID ALAMRO
Computer Technician
Masters
603 satisfied customers
I've been locked out of my iPhone 11. I haven't needed it
I've been locked out of my iPhone 11. I haven't needed it since I bought the phone because it has face-recognition. I can't remember my passcode because I haven't needed it. … read more
Ashik
Ashik
Master's Degree
10,818 satisfied customers
My uncle created my gmail account and I have no idea how to
Hello! my uncle created my gmail account and I have no idea how to get in it, we can't get into contact with him and I need it in order to recover my apple ID for my Ipad … read more
Kent
Kent
Web Developer/Programmer
Bachelor of Science in Information Technology
686 satisfied customers
How do I find out what my passcode is? How do I find
How do I find out what my passcode is? How do I find out/retrieve my passcode? … read more
Jon
Jon
Bachelors Degree
1,135 satisfied customers
My iPod is locked and iTunes will not recognize it. I can't
My iPod is locked and iTunes will not recognize it. I can't get into my iPod to reset passcode. … read more
Josh
Josh
It Support Specialist
Associate Degree
8,588 satisfied customers
I have forgotten my Appleid and passion my iPad have not
I have forgotten my Appleid and passion my iPad have not used in over a year. Is there a way to factory reset it and start over … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
918 satisfied customers
ICloud locked. I can't remember I don't even know my i. I
iCloud locked JA: When did you last change your password ***** Apple ID? Customer: I can't remember I don't even know my i JA: Did you try resetting through Apple's online account reset tool? Customer… read more
YourITguy18
YourITguy18
IT support Analyst
Associate of Applied Science
57 satisfied customers
I cannot remember my "Restrictions Passcode number" and have
I cannot remember my "Restrictions Passcode number" and have been shut out. Could you pl. help me restore this again. Thank you very much … read more
Richard
Richard
IT Manager
IT Manager, Consultant
17,196 satisfied customers
I don't remember my password and can't get into my ipad. I
I don't remember my password ***** can't get into my ipad … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My wife bought a new I pad and I thought I would set it up
My wife bought a new I pad and I thought I would set it up for her. I am not inclined to do much computer stuff. When I got to a question of an account password ***** was not around so I just backed o… read more
Fran
Fran
IT Consultant
Associate Degree
220 satisfied customers
I can't get started on my ipad because i didn't remember my
I can't get started on my ipad because i didn't remember my passcode. I got an E-mail from Apple in Vancover, Wash. that said go to apple.com/recovery--now what? … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
Slager here, I have a friend's IPad that needs activation.
Hi, Peter Slager here, I have a friend's IPad that needs activation. This lady is from the Phillipines, so her English is not perfect & she is very difficult to understand - so I'm endeavouring to hel… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
IPad screen keeps going black, then coming up with asking
iPad screen keeps going black, then coming up with asking for passcode again. When I get in, it happens again within about a minute … read more
Edward Dorsey
Edward Dorsey
Technician
Associate Degree
31 satisfied customers
I'm working on my son's iPad. He forgot his passcode and it
I'm working on my son's iPad. He forgot his passcode and it is disabled. I am getting the message "to allow access please respond on your iPad." - Not sure what to do next but I do not have a backup o… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I have recently purchased an IPad Pro. All ok up until now.
I have recently purchased an IPad Pro. All ok up until now. It is asking me for my passcode which I thought I knew. I usually sign in with a thumb print. The more I try to type in my passcode the long… read more
Josh
Josh
It Support Specialist
Associate Degree
8,588 satisfied customers
Got this alert on my iPad. 1-844-258-4546 they said I had
Got this alert on my iPad. 1-***-***-**** they said I had been hacked. They wanted money for security and I hack. I talked to one guy for 40 minutes, the supervisor for 10 minutes. I almost paid money… read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
638 satisfied customers
I am locked out because I do not have my ipad passcode, The
I am locked out because I do not have my ipad passcode … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
My Mini Ipad was given to my friend in Vietnam. Last week
My Mini Ipad was given to my friend in Vietnam. Last week one theft entered the home when nobody there and took it away. It contains too many personal important things, including pictures stored in it… read more
Ashik
Ashik
Master's Degree
10,818 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x