Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
We purchased a new ipad for my senior mother in law. she has
we purchased a new ipad for my senior mother in law. she has never had an apple product and does not have an acct set up yet. she set the password ***** use the ipad , and forgot what it was and now b… read more
Tech-Expert
Tech-Expert
Technical Support Engineer
BBM
6,229 satisfied customers
I have an ipad which i used for business until i retired 2
I have an ipad which i used for business until i retired 2 yrs ago. My assistant set it up for me. We used it for credit card payments mostly. Problem is she has aphasia which affects her memory and s… read more
Divyansh
Divyansh
Bachelor's Degree
4,059 satisfied customers
My mom has a disabled 6s and does not back up her phone or
Hi! My mom has a disabled 6s and does not back up her phone or sync it with itunes. She says she backs up her phone to icloud but cannot remember her password (she is 85) Can you help me enable her ph… read more
Tech-Expert
Tech-Expert
Technical Support Engineer
BBM
6,229 satisfied customers
I have a 7 year old iPad my mom bought me! I gave my
I have a 7 year old iPad my mom bought me! I gave my girlfriend my IPhone 4 when I bought a IPhone 6.l set her up on my iCloud share for pictures! Ever since my phone acknowledges her as primary on my… read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,721 satisfied customers
I am trying to get my Mother an apple PC. However, she is
I am trying to get my Mother an apple PC. However, she is not good with IT. So I would like for you to recommend an IPhone, iPad, and laptop that can be syn together and is easy to operate. … read more
Ashik
Ashik
Master's Degree
12,629 satisfied customers
My mom has an old iPhone and she has pictures that she would
My mom has an old iPhone and she has pictures that she would like to see, but she forgot her passcode.… read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,721 satisfied customers
My moms Dont remembered her apple ID and password, she's 62
My moms Dont remembered her apple ID and password, she's 62 years old. How can i help her get access to her ipad. … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
12,191 satisfied customers
Apple: My mom can't remember her passcode on her iPad. Last
Apple: My mom can't remember her passcode on her iPad … read more
OakdaleTech
OakdaleTech
Owner
8,613 satisfied customers
My 81 year old mom has an iPad but is locked out because she
My 81 year old mom has an iPad but is locked out because she can't remember her password ***** the answers to security answers. … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
3,475 satisfied customers
I am at my 83 year old Mom's and she can't remember her
I am at my 83 year old Mom's and she can't remember her password ***** get her ipod going again. She has had it since it has been new. I came down a couple hours to fix it (and put her Christmas Tree … read more
Samuel White
Samuel White
Owner and Expert Tech
88 satisfied customers
My ipad is Model A1458, sERIAL. Not sure........... I've
I've forgotten my passcode. When I try what I think it is, it tells me "ipad is disabled....wait 15 minutes. … read more
Michael T
Michael T
2,419 satisfied customers
I have my moms old iphone 5c and i am stuck at the
I have my moms old iphone 5c and i am stuck at the activation lock screen. I just need help unlocking it. She doesnt use her old email account and she doesnt remember the password … read more
OakdaleTech
OakdaleTech
Owner
8,613 satisfied customers
Trying to unlock a forgotten passcode for an iPhone 7 plus.
trying to unlock a forgotten passcode for an iPhone 7 plus … read more
Josh
Josh
10,454 satisfied customers
My Dad got my Mom an iPad, I am the daughter, but I don't
Thank you! My Dad got my Mom an iPad, I am the daughter, but I don't remember quite well if I set it up for her, if I used my apple Id … read more
Harry
Harry
267 satisfied customers
I helped a friend of mine set up her ipad and wrote down her
I helped a friend of mine set up her ipad and wrote down her password ***** her. Her kids use it for school a lot. She is mexican and doesnt understand a lot when it comes to this. Well her kids were … read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,721 satisfied customers
Tx response. Unfortunately the recommended steps which we
Hi, tx for ur response. Unfortunately the recommended steps which we took on several occasions are not working. What steps should we take next? Looking forward.… read more
Ashik
Ashik
Master's Degree
12,629 satisfied customers
IPad has never been hooked up to computer and never had a
iPad has never been hooked up to computer and never had a passcode. It is my mom's and it is asking her to 'enter passcode' she does have an iCloud email and an Apple ID. She can't get in. Please help… read more
Ashik
Ashik
Master's Degree
12,629 satisfied customers
I have an iPad mini that is stuck in a loop. The apple symbol
I have an iPad mini that is stuck in a loop. The apple symbol will appear for a few seconds and then the screen goes black, then the apple symbol appears again. This is a friends computer. Her mom rec… read more
Josh
Josh
10,454 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,714 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

776 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x