Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I attempted to transfer photos from my iPhone to my laptop
I attempted to transfer photos from my iPhone to my laptop computer via download cord. It took several tries until the photos seemed to be flowing from the phone to the computer. When that process sto… read more
David L
David L
Bachelor's Degree
6,250 satisfied customers
I have just rest my password and updated security questions.
I have just rest my password ***** updated security questions. My I phone has not been updated in about a year. I have tons of pictures to save. Some of these pictures I could delete because of space … read more
Cabletech
Cabletech
Computer Networking
941 satisfied customers
I have an I Pad, and an I phone, for some reason I set up
I have an I Pad, and an I phone, for some reason I set up different ID's for each. I have forgotten my I pad ID. When I check my ID on my IPad the ID appears to be the same as my phone. When I try and… read more
OakdaleTech
OakdaleTech
Owner
6,255 satisfied customers
I have 18 photos but do not know how to retrieve them from
I have 18 photos but do not know how to retrieve them from iCloud. Can you send me step by step directions, please? … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
My iphone 8 and macbook pro are not syncing Mail or updates,
My iphone 8 and macbook pro are not syncing Mail or updates, … read more
Ashik
Ashik
Mac Technician
Master's Degree
14,922 satisfied customers
After much struggle, I have figured out how to open a photo
After much struggle, I have figured out how to open a photo from the Photo app into Photoshop Elements for editing. Is there a way to add Elements to the "edit with" menu so I don't have to search for… read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,778 satisfied customers
I need to update my iphoto to order a book I created. This
I need to update my iphoto to order a book I created. This is the message I get: This update is not available for this Apple ID either because it was bought by a different user or the item was refunde… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
I changed my apple ID password yesterday. Today everything
I changed my apple ID password ***** Today everything seems to be working except I'm not getting new messages on my Mac Air. … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,778 satisfied customers
I recently changed my AppleID. I get a iTunes pop up asking
I recently changed my AppleID. I get a iTunes pop up asking to enter my apple password. The pop up has my old AppleID and does m … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I got an update offer and clicked on "remind me tomorrow".
I got an update offer and clicked on "remind me tomorrow". The computer locked up. I tried to reboot. Login worked normally but opened to a second login page. The password ***** work on the new login.… read more
OakdaleTech
OakdaleTech
Owner
6,255 satisfied customers
I lost my contacts and photos upon contract renewal; I have
I lost my contacts and photos upon contract renewal; I have all my wives contacts and photos prior to July 20, 2017; she had an Apple ID; I didn't … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I had forgot my password for Apple ID and iTunes. I need to
I had forgot my password ***** Apple ID and iTunes. I need to change my credit card as I have a new one. I also need to fix my password. … read more
Jason Jones
Jason Jones
AAS Information Technology
12,803 satisfied customers
I need to change my password, I can use my phone but I got a
I can use my phone but I got a message my ID was being uses in a foreign country to sign on, and it wasn't me … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,541 satisfied customers
I've lost my log in information. I have a user name and
I've lost my log in information. I have a user name and password ***** an Apple ID but it contains more than 4 numbers. … read more
Jason Jones
Jason Jones
AAS Information Technology
12,803 satisfied customers
I updated my iPhone and when asked to enter my apple ID it
I updated my iPhone and when asked to enter my apple ID it enters an endless cycle goes to updating iCloud settings then I get an error notice and back to the password … read more
Mr.Med
Mr.Med
2,248 satisfied customers
I have an old iphone 3 which I was checking for photos Now
Hi, I have an old iphone 3 which I was checking for photos Now my Iphone 6 and Ipad are demanding an Apple ID sign in - but with no place to type it. then they ship me a number to follow it with....Th… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I was backing up my new 6s to the icloud and selected
I was backing up my new 6s to the icloud and selected restore button instead of new iphone. now I've lost all my new photos. … read more
Dustin
Dustin
Support Technician
8,530 satisfied customers
I want to transfer my photos and documents from Vista to the
I want to transfer my photos and documents from Vista to the icloud. How do I do that? I already have an icloud account… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,960 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x