Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Boots up then I log in. loading to maybe 75% then well
Boots up then I log in. loading to maybe 75% then well starts but then stops. Screen flickers, that's as far as it has gotten, … read more
Ashik
Ashik
Master's Degree
10,695 satisfied customers
I closed it down during an iOS update as I had to bring it
I closed it down during an iOS update as I had to bring it with me. And now it won't start. … read more
Josh
Josh
It Support Specialist
Associate Degree
8,377 satisfied customers
My iMac told me the disk was full today. now I get an error
hi, my iMac told me the disk was full today. now I get an error that says I can't open applications because they may be damaged or incomplete. I can't open any applications … read more
David L
David L
Bachelor's Degree
6,262 satisfied customers
We had to erase all info from my wife's old computer. I am
We had to erase all info from my wife's old computer. I am now in front of the screen with a flashing question mark. How do I restart the computer and apply my credentials? … read more
Ashik
Ashik
Master's Degree
10,695 satisfied customers
My Mac hasn't been used for a few months. Boot it up and
Hi - my Mac hasn't been used for a few months. Boot it up and message “macos could not be installed on your computer. The path /system/installation/packages/osinstall.mpkg appears to be missing or dam… read more
Ashik
Ashik
Master's Degree
10,695 satisfied customers
Just the screen is black I press de key PR and nothing
Hi, just the screen is black I press de key PR and nothing happened, I have apple desk top … read more
OakdaleTech
OakdaleTech
Owner
6,262 satisfied customers
Turned on my mini Mac and got message macOC could not be
Turned on my mini Mac and got message macOC could not be installed. The path ‘System/ Installation/ Packages/OSinstall.mpkg appears to be missing or damaged. Instructed to restart but same screen appe… read more
Ashik
Ashik
Master's Degree
10,695 satisfied customers
I wantd to wipe it clean and return it to the store it is
I wantd to wipe it clean and return it to the store it is very new but I am not used to the system and am trying to reinstall macOS high sierra, I followed steps to set up installation and I get a rec… read more
OakdaleTech
OakdaleTech
Owner
6,262 satisfied customers
I put my Mac in storage 4/2017. Took it out yesterday and I
I put my Mac in storage 4/2017. Took it out yesterday and I have macOS utilities co e up asking to restore frame time machine backup or reinstall Mac OS. I. Not sure what to do. It was backed up in Ap… read more
OakdaleTech
OakdaleTech
Owner
6,262 satisfied customers
On mi imac 21 inch 2 years old I tried to upgrade to High
On mi imac 21 inch 2 years old I tried to upgrade to High Sierra and got some writing on a black screen then the normal loading apple stuff then a no entry sign. … read more
OakdaleTech
OakdaleTech
Owner
6,262 satisfied customers
I'm struggling to start my Mac book pro. Not sure. 5 yrs
I'm struggling to start my Mac book pro JA: What Operating System (OS) are you running on your Macbook? Customer: Not sure JA: When did you purchase your Macbook? What troubleshooting have you tried? … read more
Ashik
Ashik
Master's Degree
10,695 satisfied customers
I am still running OSX 8.5 and need to upgrade to OSX 9 and
I am still running OSX 8.5 and need to upgrade to OSX 9 and the proper safari browser for OSX 9. … read more
Ashik
Ashik
Master's Degree
10,695 satisfied customers
I have the lateat ios on a macbook pro, abour 10, latest
hey Mike! JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng? Customer: i have the lateat ios on a macbook pro JA: Have you installed any updates recentl… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I upgraded yesterday my desktop Mac from an OS9 update (I think
I upgraded yesterday my desktop Mac from an OS9 update (I think from Mountain Lion) to Mavericks 10.9.4. According to "About My Mac", the upgrade was successful. But since then (it's been at least 20 … read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
, i have a MBP 15 in Mavericks, first it appeared the
Hello, i have a MBP 15 in Mavericks, first it appeared the white screen, after may attempts of safe boot or trying to start from utilities a blue screen appears :( what can I do?… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Every morning when I come out to my computer I find out that Safari ha
Every morning when I come out to my computer I find out that Safari has shut down. What can I do to prevent that from happening? Also, is there a reliable place from where I can download Mavericks? It… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Hi Ashik, I have an Apple iMac 27", can't remember what
Hi Ashik, I have an Apple iMac 27", can't remember what year, but it was the one where they stopped including a built in CD/DVD drive. Anyway it now has the "No Entry" sign showing and nothing is work… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Hi, I am not able to get past my grey apple startup screen.
Hi, I am not able to get past my grey apple startup screen. I tried doing a safe reboot, I tried resetting the PRAM, and I also put in a disk and tried reinstalling OSX Mavericks. Any suggestions?… read more
Ashik
Ashik
Master's Degree
10,695 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x