Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I've had a scam - can send you a screenshot - and downloaded
Hi Pearl - I've had a scam - can send you a screenshot - and downloaded (unfortunately) a file, but did NOT install it (deleted now) - is there any way to check if my computer has any of the Malware l… read more
David L
David L
Bachelor's Degree
6,266 satisfied customers
Oh my iPhone 8+ alerted me to a virus And froze the internet
Oh my iPhone 8+ alerted me to a virus And froze the internet screen … read more
ChrisC
ChrisC
PC Technician
Associate Degree
1,750 satisfied customers
I think I've been havked. We are with art.net. Att.net. We
We got an email that told me I had someone using my Apple ID. I went to what I hope was Apple suppose and called. They checked it and sai d it was a false email not from apple. Please help me! I am afraid to give out my credit card number.?i am really scared and help but I want to talk to someone on the phone… read more
Moses C
Moses C
Bsc
2,179 satisfied customers
I am not sure if you are the right person to contact.
I am not sure if you are the right person to contact. Yesterday I got a message that my computer had a virus and to contact a number. Caller indicated they were part of Apple and that I needed a firew… read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
907 satisfied customers
This morning I received two different phone calls from the
This morning I received two different phone calls from the same number indicating Microsoft on my IMac had been breached. I called in at that time. Couldn't be helped because I was 25 miles away from … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,554 satisfied customers
I visited a website called Multipointtv and it gave me the
I visited a website called Multipointtv and it gave me the message saying that my Mac has virus. And ask me to download the Mac Cleaner. Is that a legit software? … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
2,111 satisfied customers
I have been requested by an on line computer tech co.to
i have been requested by an on line computer tech co.to purchase itune cards touse to build anti hacking code is there an way tofind out if this is a scam … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,554 satisfied customers
FOR ASHIK ONLY—I hope that bad flu which has swept our
FOR ASHIK ONLY—I hope that bad flu which has swept our nation (except Hawaii) has not hit India, and that you are well. My wife got sick first, and I followed. We were fortunate not to get the flu its… read more
Ashik
Ashik
Master's Degree
10,700 satisfied customers
I just got a black screen and then a apple icon popped up.
I just got a black screen and then a apple icon popped up. It said my network has been compromised. It gave me a number to call. The guy said he wasn't from apple. He represented iOS. He took over my … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I just received a phone call, presumably from Pakistan, that
I just received a phone call, presumably from Pakistan, that my Mac has been hacked. What should I do, I don't trust those calls? … read more
ChrisC
ChrisC
PC Technician
Associate Degree
1,750 satisfied customers
The last two days I have been getting popups that my
the last two days I have been getting popups that my computer is affected with the zeus virus … read more
ChrisC
ChrisC
PC Technician
Associate Degree
1,750 satisfied customers
What is the best anti-virus system I can install on my MAC
What is the best anti-virus system I can install on my MAC Desktop. There are so many out there and I don't know if they are legitimate or really get rid of the issues. Please help on this.… read more
Cody
Cody
Systems Engineer
Bachelor's Degree
3,700 satisfied customers
While attempting to renew an magazine subscription on-line,
While attempting to renew an magazine subscription on-line, I got a sudden loud audio alert from Safari saying my browser had been hacked and directing me to call a number to take important steps to p… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,964 satisfied customers
Today I received an urgent message on my Imac with a phone
Today I received an urgent message on my Imac with a phone number to call. I did and ended up spending a long time with a tech with whom I shared a screen. He found a virus called Gracie Bye and did a… read more
RickBrown
RickBrown
Engineer
Vocational, Technical or Trade Scho
77 satisfied customers
I have a an apple MacBook Air running OS X Ver 10.8.2.
I have a an apple MacBook Air running OS X Ver 10.8.2. I just found out that I was hacked. Ove 20 people on my yahoo contact list called me telling that I sent them something about a weight loss progr… read more
LKT
LKT
Bachelor's Degree
539 satisfied customers
I was on the Internet through my MacBook when I received a
I was on the Internet through my MacBook when I received a message that looked legit saying my computer was infected and I needed to install anti virus programs. I did so, the computer identified prog… read more
Kyle Brockman
Kyle Brockman
Associate Degree
114 satisfied customers
I have a notice on my computer stating that it is infected
I have a notice on my computer stating that it is infected with numerous viruses (the Microsoft for Mac software) requiring me to purchased a patch using my credit card. The address used is www.update… read more
Alan_Ramos
Alan_Ramos
Associate Degree
14 satisfied customers
I got all sorts of virus warnings and that my computer was
I got all sorts of virus warnings and that my computer was high risk for privacy invasion and virus....when i attempted to install to help with this problem....it would not respond....i'm concerned,,,… read more
Shawn
Shawn
Professor
Doctoral Degree
275 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x