Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I purchased and received my i-phone 11 pro on this past
I purchased and received my i-phone 11 pro on this past Sunday. Yesterday, I went to my carrier's store, Verizon, and activated the phone. At home I completed facial recognition. Today, when i went to… read more
OakdaleTech
OakdaleTech
Owner
6,795 satisfied customers
Got new Apple ipad Saturday, and plugged it in to charge the
Got new Apple ipad Saturday, and plugged it in to charge the battery. Was being prompted to respond to registration questions until I got to the Apple ID page. I went upstairs to ask my wife for the i… read more
Ashik
Ashik
Master's Degree
11,427 satisfied customers
My iphone was stolen and during the delays in getting my
My iphone was stolen and during the delays in getting my replacement I have forgotten the code that opens my phone. The guy from Assurion told me this may cause me to lose the contents of my previous … read more
Jim Aloye
Jim Aloye
CEO/Founder/Owner
Bachelor of Science
486 satisfied customers
I received a notice on my iPad this morning that my Apple ID
I received a notice on my iPad this morning that my Apple ID and phone number had been used re messages and FaceTime on a new iPhone. This is not correct and I'm very concerned as I don't have a new i… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
4,611 satisfied customers
I received an ipad for Xmas. While I was attempting to set
I received an ipad for Xmas. While I was attempting to set it up I entered a six digit security code, actually using the same one as my iphone. I also used my fingerprint as directed. When I try to op… read more
Kent
Kent
Web Developer/Programmer
Bachelor of Science in Information Technology
1,396 satisfied customers
On my phone it keeps telling me that they are sending a code
Good Morning on my phone it keeps telling me that they are sending a code to my Ipad I don't use my Ipad they keep saying I need to update my messages help please … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
2,899 satisfied customers
I purchased a new iPad [email protected] Apple store. Received a new SIM
I purchased a new iPad [email protected] Apple store. Received a new SIM card. I called ATT for assistance to set up the new iPad. The agent instead disconnecting my previous iPad, disconnected my iPhone. I have n… read more
Bing
Bing
Freelance IT Consultant
1,389 satisfied customers
I have an old IPad and a new one. I get into the new one
I have an old IPad and a new one. I get into the new one with a six digit passcode. I ALWAYS got into the old one with a 4 digit code which is now not working. How can i open the old one … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
2,899 satisfied customers
I have an Apple I Phone and it appears to be locked. I do
I have an Apple I Phone and it appears to be locked. I do not have the six numbers, don't know it. Is there any way to fix this? I am desperate. It is fairly new. It also does not recognize a finger r… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,425 satisfied customers
I am trying to set up a new iPad. I don't yet have a
I am trying to set up a new iPad. I don't yet have a passcode. I can't bypass the screen to set up a passcode. … read more
Randy IT Tech
Randy IT Tech
4,288 satisfied customers
Can not access my contacts nor emails from my iPhone to my
Can not access my contacts nor emails from my iPhone to my new iPad. My old iPads. screen would not boot up … read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,425 satisfied customers
I forgot my six digit Apple ID verification code to open my
I forgot my six digit Apple ID verification code to open my iPhone. I use a four digit code to open my Mimi iPad but phone requires the 6 digit. For awhile the code was 319560 but I got to foolo … read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,425 satisfied customers
I just purchased a refurbished device. I logged on once but
I just purchased a refurbished device. I logged on once but the second time the ipad did not like any of my passwords and kept logging me out for increasing amounts of time. Finally I got the message … read more
OakdaleTech
OakdaleTech
Owner
6,795 satisfied customers
I have a refurbished iPhone 6s to replace my stolen iPhone
I have a refurbished iPhone 6s to replace my stolen iPhone 5c. I can't get into Apple Store, ITunes or Apps because the two-factor ID is tied to my stolen iPhone, the number that is now cancelled. How… read more
OakdaleTech
OakdaleTech
Owner
6,795 satisfied customers
Last night my phone prompted me to do an upgrade, I was so
Last night my phone prompted me to do an upgrade, I was so tired and just said yes.... when the upgrade finished I was prompted to answer questions... I was asleep and remember trying to answer them b… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Second opinion] - I want to reset my old ipad and need to
Second opinion] - I want to reset my old ipad and need to turn off find my ipad but cannot remember apple id.....have tried the same one used on new ipad but it doesn't work … read more
Miro
Miro
1,843 satisfied customers
I'm switching from old to new iPad. I just received a dialogue
I'm switching from old to new iPad. I just received a dialogue box that says: Apple ID verification Code. Enter this verification code on your other device to sign in. Where do I do this on my new iPa… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
My ipad was closed down. I got it alive, but now, Apple want
My ipad was closed down. I got it alive, but now, Apple want my code from the first time my ipad was installed.I was changing the code to an easier one later on, so now I can't remember the first inst… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,580 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

2,979 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,580 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Kamil Anwar

Kamil Anwar

Mac Support Specialist

683 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Techie_Ben

Techie_Ben

Software Engineer

310 satisfied customers

10+ years in hardware/software experience

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x