Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I am trading in my late 2015 iMac 27-inch. I got my return
I am trading in my late 2015 iMac 27-inch. I got my return box but received no instructions dealing with device erasure? … read more
Alex Royce
Alex Royce
1,216 satisfied customers
On my old MacBook I could freely scroll, up and down, on a
On my old MacBook I could freely scroll, up and down, on a Pages document or web site. … read more
Ashik
Ashik
Master's Degree
10,669 satisfied customers
I have a MacBook pro on Catalina. I have an external hard
I have a MacBook pro on Catalina. I have an external hard drive..my passport for mac 2 tb. I cant get time keeper to work. I have it set to automatic but it keeps it failed due to not being able to se… read more
OakdaleTech
OakdaleTech
Owner
6,253 satisfied customers
Are you able to help me with Final Cut Pro issues? I
are you able to help me with Final Cut Pro issues? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,935 satisfied customers
I just managed to get on after one week of no response.
hello i just managed to get on after one week of no response. after i had updated to new iOS i have been experiencing start up prob and the last two times it started after a long wait and once it rebo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,935 satisfied customers
I own a MacBook Pro 15 inch computer ( bought in 2015 ).
I own a MacBook Pro 15 inch computer ( bought in 2015 ). Last night I downloded macOS Catalina Version 10.15.2. Now I can launch my Model SB500 Slingbox 500 ( SN R39150702283 ) but it will no longer c… read more
OakdaleTech
OakdaleTech
Owner
6,253 satisfied customers
Ellen...I am having a very peculiar problem with my Google
Hello Ellen...I am having a very peculiar problem with my Google accounts. One of my accounts was recently deleted (not by me). It just disappeared. I was able to recover it but it came back with a ne… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
4,638 satisfied customers
I am working on a brand new MacBook Pro, bought a few weeks
I am working on a brand new MacBook Pro, bought a few weeks ago. I have two issues. First, the cursor jumps around unexpectedly. I'll be typing a line, and the cursing suddenly jumps to a line 4 lines… read more
OakdaleTech
OakdaleTech
Owner
6,253 satisfied customers
Cursor frozen on the top left. time ago. I havent updated
Hello JA: Hi. How can I help? Customer: Cursor frozen on the top left JA: When was the last time you updated the Operating System (OS) on your Mac or device? Customer: Long time ago. I havent updated … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
3,142 satisfied customers
Cursor keeps getting stuck for a while then will work use
cursor keeps getting stuck for a while then will work use macbook pro … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
My wireless mouse doesn't work any more. When I try to roll
My wireless mouse doesn't work any more. When I try to roll it to where I need it, it either rolls very slowly or doesn't go there at all. Do you put new batteries in these things, or do I need a new … read more
Russell H.
Russell H.
Long-time Computer Expert
Vocational, Technical or Trade Scho
16,216 satisfied customers
My logitech mouse c-uav59 light is blinking and only works
Hello. :-) My logitech mouse c-uav59 green light is blinking and only works intermittently, when the green light is on... Can we make it work full time? Macbook Air. … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,860 satisfied customers
My wife's MacBook Pro is driving us crazy! My 2 yr old watches
My wife's MacBook Pro is driving us crazy! My 2 yr old watches her videos on it and is always spilling food and drink on it. She got something sticky on the trackpad, so I cleaned it off with a lens c… read more
Chris Lindsey
Chris Lindsey
IT University
155 satisfied customers
I had a pop-up message that said my USB ports were drawing
I had a pop-up message that said my USB ports were drawing too much power, so one or more were disabled. The front two are now dead. I've tried re-booting and using Command, Option, P and R keys (whic… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
My Macbook keyboard is not responding well. The cursor has
My Macbook keyboard is not responding well. The cursor has a mind of its own, and goes anywhere it likes. I cannot send emails because of that. Manny… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
Mike, It is doing it again - the cursor is jumping all over
Mike, It is doing it again - the cursor is jumping all over the page and can't control it...it worked for a few days but then started again - then was good for a day, now it started again. I also noti… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
My mouse goes crazy when I play Bejeweled Blitz on Facebook
My mouse goes "crazy" when I play Bejeweled Blitz on Facebook in either Safari or Firefox. I've looked online and found many others with the same problem (using both mac and pc). Cursor jumps around o… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Hello I have a Mac Book Air OS X, I run the dual screen with
Hello: I have a Mac Book Air OS X, I run the dual screen with a ViewSonic and I'm experiencing mouse problems. I'm using the mouse on my MacBook (not an external mouse), what happens is the cursor is … read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x