Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I'm having trouble with my MacBook Pro. Yosemite. It started
it started yesterday, it shut down by itself. When I tried to power it back on it would just load halfway up the loading bar then freeze. I was able to press command+R and do the internet recovery. But today every time I close it down it refuses to turn back on. I am trying the recovery again but it's not working … read more
Dustin
Dustin
Support Technician
8,527 satisfied customers
I have a MacBook pro laptop that will not turn on, it was ok
I have a MacBook pro laptop that will not turn on, it was ok yesterday but today it will not turn on … read more
David L
David L
Bachelor's Degree
6,245 satisfied customers
When I turn it on is just a black screen. I dont remember
When I turn it on is just a black screen JA: When was the last time you updated the Operating System (OS) on your Apple device? Customer: I dont remember JA: Anything else you want the Mac Expert to k… read more
David L
David L
Bachelor's Degree
6,245 satisfied customers
Well, I have a MacBook Pro. It powers on and off fine but
Well, I have a MacBook Pro. It powers on and off fine but when I power on it stays on a white screen with the Apple logo and a spinning wheel below it. It won't leave that screen. I took the batter ou… read more
David L
David L
Bachelor's Degree
6,245 satisfied customers
I have a mac pro and it often blacks out but then a couple
Hi. i have a mac pro and it often blacks out but then a couple seconds reopens. any chance you know whats wrong?… read more
David L
David L
Bachelor's Degree
6,245 satisfied customers
MacBook Pro screen is black ... computer is on. Just started
MacBook Pro screen is black ... computer is on. Just started this morning. Late 2007 model ... 2.4Ghz ... 6Gig Ram ... Running Leopard.… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
My 15" MacBook Pro occassionally starts alternating between
My 15" MacBook Pro occassionally starts alternating between a blue screen and whatever I am currently doing. I have run first aid and it says the OS is okay. Today it slipped into this behaviour and i… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I can not turn on my MacBook Pro. Last night my husban went
I can not turn on my MacBook Pro. Last night my husban went to print something. He pulled it in to the printer then unplulled it, and closed the computor. I thn opened it than nothing. I thought my be… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
MACBook Pro 17 in. OS X Version 10.5.8 Mac book will not
MACBook Pro 17 in. OS X Version 10.5.8 Mac book will not turn on. Looks like asleep black screen. Have tried with CD install disk. You can hear drive move inside for about a minute but screen still st… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have a MacBook pro. downloaded a video and things went crazy.
I have a MacBook pro. downloaded a video and things went crazy. now I have the beach ball for 30 min. force quit screen is on with about 7 apps but nothing is live. the relaunch button is muted. optio… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
I have a 2007 mac book pro. It works sometimes, but mostly
hi I have a 2007 mac book pro. It works sometimes, but mostly when I turn it on, I hear that it is on, but no screen at all. Any ideas?… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,249 satisfied customers
my macbook pro stays on the opening screen (with the apple
my macbook pro stays on the opening screen (with the apple logo and the spining wheel) when i turn it on and sits there endlessly...i can't get the laptop past that screen...… read more
Ashik
Ashik
Master's Degree
10,677 satisfied customers
Whats going on with my MacBook Pro? Lately often after the
What's going on with my MacBook Pro? Lately often after the computer is asleep, top down, I open the top and the screen does not come awake. I press the caps lock to check if it is 'on' and green ligh… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
my 2007 macbook has a black screen, though it sounds like it
my 2007 macbook has a black screen, though it sounds like it starts up. any ideas? I have tried force quitting, turning it off and restarting it. and control alt delete. still black.… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
I turned off my macbook Saturday....turned on yesterday/Sunday
I turned off my macbook Saturday....turned on yesterday/Sunday and now have black screen and the "sleep" indicator light blinks 3 times while it is beeping? Now what???… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have a new mac book pro. It will not turn on, the screen
I have a new mac book pro. It will not turn on, the screen remains black. It is plugged in to electricity.… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Hi My Macbook Pro 15 lcd suddenly the color are very distoted,I
Hi XXXXX 15" lcd suddenly the color are very distoted,I can not read any words on it, can you tell me why please… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I usually keep my macbook pro pluggen in. However last night
I usually keep my macbook pro pluggen in. However last night I used it unplugged, and then turned it off. Today, I plugged ther charger in but, cannot get it to turn on. I have an orange light on the … read more
Rob
Rob
Mac Computer Tutor
High School or GED
218 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x