Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My sister Joan has dementia, I'm connected to her account as
my sister Joan Mason has dementia, I'm connected to her account as her POA. We had to discontinue her service as she was no longer able to use her devices. I wanted to factory reset her Ipad for my us… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
2,820 satisfied customers
Need to recover Apple id. I don't know. It's my wife's
I don't know. It's my wife's phone. It's probably be a long time. She got a notice to recover her Apple ID but it wanted her social security number. I didn't think that was right. … read more
ChrisC
ChrisC
PC Technician
Associate Degree
1,754 satisfied customers
My daughter's iPad is locked after several attempts of using
My daughter's iPad is locked after several attempts of using passwords as she forgot the original. Fortunately some of her pictures were saved on iCloud but there is a program called ibisPaint that ha… read more
Alex Royce
Alex Royce
1,222 satisfied customers
I keep getting message on an iPad 2 that my wife's iTunes
I keep getting message on an iPad 2 that my wife's iTunes account is not set up for family sharing. I want to share my iBooks with her I have enabled on both iPads. We are using same userids on iCloud… read more
Josh
Josh
It Support Specialist
Associate Degree
8,390 satisfied customers
I was hacked when I called Apple about a problem with
I was hacked when I called Apple about a problem with Facebook.they connected me to a tech who turned out to be a scammer.they went into my computer and changed my passwords.i need someone to reset ev… read more
Mr.Med
Mr.Med
2,259 satisfied customers
I'm trying to get information about changing a password for
Mike, I'm trying to get information about changing a password ***** an ITunes Account that was apparently set up by my Grandson. He borrowed by I-Pad , set up an Itunes Account and I'm now attempting … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
IPhone 6s is disabled. Iphone6s. Shelled ite is forgot her
iPhone 6s is disabled JA: What Operating System (OS) are you running on your iPhone? Customer: Iphone6s JA: How long has this been going on with your iPhone? What have you tried so far? Customer: shel… read more
Eric Ewing
Eric Ewing
Senior Engineer
249 satisfied customers
I have an iPad (Belongs to a friend that I am trying to
I have an iPad (Belongs to a friend that I am trying to help), will not let her sign in … read more
OakdaleTech
OakdaleTech
Owner
6,263 satisfied customers
I need to reset my Apple password. Supposedly an email was
I need to reset my Apple password. Supposedly an email was sent to this … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
My wife updated her ipad, I am her husband and have taken
Second opinion] My wife updated her ipad, I am her husband and have taken over her old ipad mod A1399 Ser DN6GH2ZKDFHWI. I only use it to check emails. Last week in Arizona it gave me an Activation Lo… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
2,112 satisfied customers
I'm trying to recover my wife's ipad backup from my desktop.
I'm trying to recover my wife's ipad backup from my desktop. It was downloaded by an Apple tech. … read more
Josh
Josh
It Support Specialist
Associate Degree
8,390 satisfied customers
My wife and I share an iTunes account. I want to create a
My wife and I share an iTunes account. I want to create a separate account for her. How can I take her email address off my account so that I can create a new one for her? (when I try, I get a message… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,964 satisfied customers
I am using the iPad of my deceased step father. I want to
I am using the iPad of my deceased step father. I want to delete his accounts and name completely, how do I do this? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,964 satisfied customers
After I changed my appleid, it asked me for my password to
After I changed my appleid, it asked me for my password ***** my iPad to set up again. However it didn't take the password ***** have set on my iPad, it took my husbands iPhone password. Can you tell … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,964 satisfied customers
How can I change the apple id on my iphone 5, I have
I have purchased phone for my daughter and used my wifes apple id when setting up but now the wife wants to change it to another id … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,964 satisfied customers
Confused about the breach, hit the wrong button and trashed
Confused about the breach, hit the wrong button and trashed my OS X (I am on apple computer and iPad). What will this do to my system? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
How to change my wife's, How to change my wife's Apple ID to
How to change my wife's Apple ID to one of my own? … read more
Cris
Cris
4,359 satisfied customers
I cannot get my on line banking acct to activate fully. This
I cannot get my on line banking acct to activate fully. This is on a new iPad Pro which I just got… read more
david
david
Bachelor's Degree
215 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x