Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I am having the microsoft error reporting in my Macbook pro,
i am having the microsoft error reporting in my Macbook pro, not allowing to close my laptop, always asking to force quit this app when i want to close the laptp … read more
Jim Aloye
Jim Aloye
CEO/Founder/Owner
Bachelor of Science
95 satisfied customers
My Mac book air is not connecting to the server. It says
Hello, my Mac book air is not connecting to the server. It says it's connected to the WiFi but it won't let me search anything on the internet. What do I do? I tried to restart it a couple of times an… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
Can you help me activate Office 2008? I'm getting the error,
Can you help me activate Office 2008? I'm getting the error, "No license Found". The Mac laptop it was installed on died, so it has to be installed on the 2015 Mac desktop. … read more
Kent
Kent
Web Developer/Programmer
Bachelor of Science in Information Technology
567 satisfied customers
My brother's ~Word install stop working when I updated him
Hello. my brother's ~Word install stop working when I updated him to Catalina, and as he can't connect to the 'app store to update we can't fix it. Is there an alternative source for the update files … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
3,550 satisfied customers
Am not seeing hard disc on my desktop when trying to make a
am not seeing hard disc on my desktop when trying to make a backup and documents no longer visible on my desktop … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,950 satisfied customers
ITunes library not accessible on desktop Mac. It is
iTunes library not accessible on desktop Mac. It is available via iOS iPhone and iPad. Need full library back on desktop for general use and to allow access by Sonos sound system … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
My laptop is about 6 years old and got dropped the other
Hi. My laptop is about 6 years old and got dropped the other day. The edge of the screen is slowly turning dark. … read more
Mian-Wisal Ahmad
Mian-Wisal Ahmad
Field Engineer
MS Electrical Engineering
201 satisfied customers
I installed Office 365 on my Macbook Air and I cannot open
Hi, I installed Office 365 on my Macbook Air and I cannot open it because i don't have the keychain login password. My laptop was updated to OS Catalina today and I had to update Office 365 to use it.… read more
Jason Jones
Jason Jones
AAS Information Technology
12,797 satisfied customers
Went to up date to mojave and told me that it was damaged
went to up date to mojave and told me that it was damaged and went to install the app and by mistake pushed down load macOS catalina i didn't want it and cancelled it when i noticed it how can i fix i… read more
Dustin
Dustin
Support Technician
8,527 satisfied customers
I can't log into Word since my computer updated. I have an
I can't log into Word since my computer updated. I have an iMac with with Mac OS operating system. … read more
Ashik
Ashik
Mac Technician
Master's Degree
14,909 satisfied customers
I need to make an appt with someone at the genius bar for my
I need to make an appt with someone at the genius bar for my desktop and my husband's laptop--preferably for tomorrow … read more
OakdaleTech
OakdaleTech
Owner
6,255 satisfied customers
I have a Mac laptop with Mojave installed and an uninstalled
I have a Mac laptop with Mojave installed and an uninstalled activation key for Office Home and Student which hasn't yet been used. If I update the Mac to Catalina and then download Office will it wor… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,541 satisfied customers
About a year ago I purchased PS cs6 on line. My Mac Book Pro
About a year ago I purchased PS cs6 on line. My Mac Book Pro laptop crashed within a few weeks and Best Buy replaced the entire laptop. PS cs6 was re-installed by Best Buy. Recently, my less than one … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
2,078 satisfied customers
I installed Catalina yesterday and it tells me that I now
I installed Catalina yesterday and it tells me that I now need an update for my Keepvid Pro. What do I need to do? … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
2,108 satisfied customers
I had to stop my session Rennan Luises due to doctors
I had to stop my session Rennan Luises due to doctors appointments. I am offer number 21978494-293 … read more
David L
David L
Bachelor's Degree
6,245 satisfied customers
I presently use Finale 2014 and have upgraded my macbook air
hello. I presently use Finale 2014 and have upgraded my macbook air to Catalina and can no longer use my Finale. … read more
OakdaleTech
OakdaleTech
Owner
6,255 satisfied customers
I did a requested update on my Macbook now the return button
I did a requested update on my Macbook now the return button won't work … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
3,550 satisfied customers
Printer type Pro9500 (mk1) will only print at a4 size irrespective
Printer type Pro9500 (mk1) will only print at a4 size irrespective of paper size actually loaded. Have latest drivers installed Using Photoshop CS6 on Mac Mountain Lion… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x