Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My Office 365 Personal Subscription is set to Expire on Jan.
My Office 365 Personal Subscription is set to Expire on Jan. 20 and I have made a number of attempts to renew it since I am in the process of creating my tax information file. I attempted to change my… read more
Tech Expert
Tech Expert
BCA
1,064 satisfied customers
I recently purchased Office 365 while on holiday in
Hi Pearl, I recently purchased Office 365 while on holiday in Mauritius. I am back in SA and on a New Apple Laptop. I need to activate my licence on this new laptop but I don't remember any of the det… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
1,893 satisfied customers
Ellen, for the last two months I have been trying to pay for
Hi Ellen, for the last two months I have been trying to pay for a new subscription of my Office 365. Both Apple and Microsoft don't accept my method of paying. It is possible that it's because my card… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,753 satisfied customers
On the 4th. August 2019 I had a black screen containing
On the 4th. August 2019 I had a black screen containing notice not to start my computer because a serious virus would wipe out my computer and gave a number to call (1-***-***-****). I called this and… read more
Chris L.
Chris L.
IT/Web Senior Director
Vocational, Technical or Trade Scho
3,111 satisfied customers
Can not activate my subscription. The password went through,
The password ***** through, but was prompted to go to account.live.com … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
1,893 satisfied customers
Wor/excel will not open. Yesterday. Yesterday. Bought office
wor/excel will not open JA: When could you last open your Excel? Customer: yesterday JA: Did you recently update your software or Operating System (OS)? Customer: yesterday JA: Anything else you want … read more
Ashik
Ashik
Master's Degree
10,599 satisfied customers
64-bit and 32-bit. MS Word 32-bit on MacOS. IMac late 2013,
error message that my 32-bit MSWord has not been updated to run with 64 bit and will not be compatible with MacOS in future… read more
Ashik
Ashik
Master's Degree
10,599 satisfied customers
I am trying to change my credit card number, since the old
Hi Pearl, I am trying to change my credit card number, since the old mastercard is no longer in use. It has been difficult and in trying to your system leads me on a merry go round. It also says it has a problem on our (microsoft) side. … read more
Tech Expert
Tech Expert
BCA
1,064 satisfied customers
Purchased a new computer. Have Microsoft contract. Would
Purchased a new computer. Have Microsoft contract. Would like to have word in the new laptop. … read more
Vishnu
Vishnu
Engineer - Information Technology
Microsoft Certified Technology Specialist (MCTS)
430 satisfied customers
I have microsoft office for my macbook air and bought a new
I have microsoft office for my macbook air and bought a new macbook air , how can I get microsoft office on my new mac, do I need to buy it again … read more
Ashik
Ashik
Master's Degree
10,599 satisfied customers
I would like to cancel the Microsoft word subscription. It
I would like to cancel the Microsoft word subscription … read more
Vishnu
Vishnu
Engineer - Information Technology
Microsoft Certified Technology Specialist (MCTS)
430 satisfied customers
I have just downloaded Mac OS 10.13.6. My Microsoft Office
I have just downloaded Mac OS 10.13.6. My Microsoft Office 2011 no longer works. Solution, please. … read more
Jon
Jon
Bachelors Degree
1,132 satisfied customers
Sorry for the delay. I am now in Tanzania and just updated
Hi there, so sorry for the delay. I am now in Tanzania and just updated my Apple rescue and payment information. … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
I just bout myself a new desktop Apple computer, with all
I just bout myself a new desktop Apple computer, with all date transferred over, but my new computer will not recognise my Microsoft 2017 Home Office package purchased in 2017. When I go to sign into … read more
Fran
Fran
IT Consultant
Associate Degree
220 satisfied customers
I am trying to reset my my apple id using my credit card on
I am trying to reset my my apple id using my credit card on file and changed my phone number old number is ***** longer good. Apple calls new number and sends verification code but will not take that … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
My Microsoft subscription is about to expire and I cannot
My Microsoft subscription is about to expire and I cannot seem to renew on line. Please tell me a phone number where I can call and speak to someone. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
2,655 satisfied customers
I am beyond frustration. I have a new Mac. I have previously
I am beyond frustration. I have a new Mac. I have previously installed my Office 365 and I have a key code. Now my code doesn't work and I don't know what to do … read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I purchased itunes on 12-28-2011 using my visa card. before
nbsp;I purchased itunes on 12-28-2011 using my visa card. before i could down load my purchase, my computer failed. please give me a telephone number to call about my purchase. I don't like one sided … read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x