Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Need a passcode for new devise. Have ID have password now
have ID have password ***** ask for passcode for clode to open my newe idee where to get code … read more
Kent
Kent
Web Developer/Programmer
Bachelor of Science in Information Technology
424 satisfied customers
Apple. Oh, boy. Well, instead of going through the entire
Apple. Oh, boy. Well, instead of going through the entire story, let me ask you this: Is there any chance that photos and videos that weren't saved to the cloud because our allotted storage was full i… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I got my daughter an ipad. Used my apple ID and downloaded
I got my daughter an ipad. Used my apple ID and downloaded apps. It also downloaded all the photos from my phone. So i thought I could delete them off her Ipad and it wouldn't affect my iphone. Well i… read more
Harry
Harry
267 satisfied customers
Can't export *.mov files from iphone 7 to macbook. IOS
can't export *.mov files from iphone 7 to macbook. IOS 10.9.5 Iphotos … read more
OakdaleTech
OakdaleTech
Owner
6,063 satisfied customers
I'm trying to get set in photo I opened up the cloud in my
hi I'm trying to get set in photo I opened up the cloud in my ihpne 8 to transfer my pictures and went to photo. it was off so I hit it and o … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,754 satisfied customers
I tried to sync my PC with my iPhone 6S yesterday. I didn't
I tried to sync my PC with my iPhone 6S yesterday. I didn't realize I had never synced this iPhone since I got it in 2016. My PC had been synced with my previous iPhone 6. Now I am missing all my mess… read more
Cris
Cris
4,344 satisfied customers
I'm trying to erase my cell phone so I can send it to you.
I'm trying to erase my cell phone so I can send it to you. Have upgraded. I come to a point that asks for a 4 digit security code and I have no clue what it is. … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
1,255 satisfied customers
It asked to update and I allowed that then it said update
It asked to update and I allowed that then it said update was successful and there were just a few more steps then I continue and it asks for the password. I put that in then it says updating and then… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,314 satisfied customers
I have been changing the date/time on my old photos that I
I have been changing the date/time on my old photos that I have scanned into the computer when I upload them into "Photos", but it is only changing the metadata on some of the photos. I just tried to … read more
OakdaleTech
OakdaleTech
Owner
6,063 satisfied customers
I have MAC 10.9.5 and iphoto 8.1.2 Can't get my photos off
I have MAC 10.9.5 and iphoto 8.1.2 Can't get my photos off my phone to the desktop. Never had problems before. Photos are in the cloud. I was able to brute force them to download to the desktop but th… read more
OakdaleTech
OakdaleTech
Owner
6,063 satisfied customers
I'm trying to buy an app for my IPhone and Touch ID keeps
I'm trying to buy an app for my IPhone and Touch ID keeps coming up. I didn't even implement touch ID to my knowledge and now I can't even buy an app from Apple because it doesn't recognize my finger … read more
Matt Krause
Matt Krause
Apple Technology Specialist
B.S.
Last night my phone prompted me to do an upgrade, I was so
Last night my phone prompted me to do an upgrade, I was so tired and just said yes.... when the upgrade finished I was prompted to answer questions... I was asleep and remember trying to answer them b… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Second opinion] I have received messages on my computer that
Second opinion] I have received messages on my computer that my I Cloud account it full and overflowing. How can I delete unwanted files and move files to another location. I do not want I Cloud causi… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,314 satisfied customers
What is the point of the Cloud? I recently lost a lot of
What is the point of the Cloud? I recently lost a lot of data, contacts & photos from my iPhone 6, thru my own fault. Thought I could retrieve that data from the Cloud & went to my local Apple store f… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
Hi Vinod, I am hoping that there might be a solution although
Hi Vinod, I am hoping that there might be a solution although I ...... Anyway, my iPhone 5 just would not boot up. It was charging one day. It went from 1% battery to about 9% and then suddenly stoppe… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
I have an Apple iPhone 4. Some time ago I set a passcode (4
I have an Apple iPhone 4. Some time ago I set a passcode (4 digits) for security at start up. When I leave the phone plugged into my computer at home and get a phone call that I want to answer it take… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,307 satisfied customers
i have an Iphone 4, which has been away for a new glass screen,
i have an Iphone 4, which has been away for a new glass screen, to a local shop; it has come back asking for a password, that was not there when it went. I have tried my normal passwords, but none of … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,307 satisfied customers
I have several apple products . 4s phones 3 , 4 iPads3rd gen
I have several apple products . 4s phones 3 , 4 iPads3rd gen , and 4 ipod touches. When I was hacked I lost the ability to back up to my cloud accounts so I am unable to back them up and restore perso… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x