Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My computer is not recharging. I need a new charger. I
My computer is not recharging. I need a new charger. I assume I need to go buy one at the apple store. Can I just walk in and pick one up, or must I make an appointment? And how do I make an appointme… read more
Dustin
Dustin
Support Technician
8,359 satisfied customers
My Iphone got wet from the hose. Not total submersion. I
My Iphone got wet from the hose. Not total submersion. I turned it off. I would like help drying it out. I live in Jupiter FL … read more
projectx2501-PHD-DBA
projectx2501-PHD-DBA
Chief Informations Officer
Doctoral Degree
500 satisfied customers
I dropped my smart phone in the toilet CLEAN WATER. I dried
I dropped my smart phone in the toilet CLEAN WATER. I dried it off, then ran a cool hair dryer on it while I got rice and put it in rice … read more
ChrisC
ChrisC
PC Technician
Associate Degree
1,660 satisfied customers
It has been in water. We put it is rice to 36 hours. We
It has been in water. We put it is rice to 36 hours. We cannot get the charger cord to plug in all the way This is an iPhone 6s I think … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,754 satisfied customers
I dropped my iPhone 6s in the toilet and I've been drying it
I dropped my iPhone 6s in the toilet and I've been drying it out in rice. It's been close to 36 hours and when I turned it on this morning there are gray and white vertical stripes on the screen. I pl… read more
VAMSI GOWDA
VAMSI GOWDA
b.tech
37 satisfied customers
I just dropped my 6 months old iPhone SE (Apple) into water
I just dropped my 6 months old iPhone SE (Apple) into water for almost 2 seconds. It's drying in a bed of uncooked rice right now! … read more
Eric Ewing
Eric Ewing
Senior Engineer
234 satisfied customers
I have an Apple iPhone 6 Plus... It fell in the toilet.
I have an Apple iPhone 6 Plus... It fell in the toilet. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
My son updated software and last night when phone was
My son updated software and last night when phone was charging my phone when to activation lock not my request and I can not remember password ***** what I thought was Apple ID does not seem to work … read more
OakdaleTech
OakdaleTech
Owner
6,061 satisfied customers
Water damage to my iPhone 6S, will not activate do you do
Water damage to my iPhone 6S, will not activate do you do repairs? … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
I dropped apple iphone 6s in the commode. Acted quickly to
I dropped apple iphone 6s in the commode. Acted quickly to remove it, Took cover off; shook out water, if any. then placed in container of rice. Should I also use the silicone packs? … read more
OakdaleTech
OakdaleTech
Owner
6,061 satisfied customers
I dropped it in the toilet. only 1/2 went in, but it now
i dropped it in the toilet. only 1/2 went in, but it now will not power on. it's been in a bag of rice all weekend. Still no power. My question is, can i still recover my pics and contacts? Not sure h… read more
Josh
Josh
It Support Specialist
Associate Degree
8,056 satisfied customers
Dropped my Iphone6S in toilet. clean water & quickly
dropped my Iphone6S in toilet. clean water & quickly retrieved it. Dried it off. Took out of case etc. It worked for a couple hours. now it doesn't want to open Ive been using it and when it went down… read more
Josh
Josh
It Support Specialist
Associate Degree
8,056 satisfied customers
My charger will not go into the charge space. my phone got
my charger will not go into the charge space. my phone got wet today and still works but I can not charge it. My phone is very important what time does the local apple store close I don't mind buying … read more
Josh
Josh
It Support Specialist
Associate Degree
8,056 satisfied customers
My son's phone got wet and we have taken the Otter off and
My son's phone got wet and we have taken the Otter off and dried it out as well as we could. I tried to charge but only see battery with a red line. No power has come on yet. … read more
Josh
Josh
It Support Specialist
Associate Degree
8,056 satisfied customers
I got my new iPhone 5se last sunday. On wednesday, it fell
i got my new iPhone 5se last sunday. On wednesday, it fell out of back pocket and went in the toilet. I took off the case and immediately dried off the phone. I have had it in a bag of rice since then… read more
Josh
Josh
It Support Specialist
Associate Degree
8,056 satisfied customers
I dropped my iphone 6 in toilet second It first went dark on
Hi I dropped my iphone 6 in toilet for a second It first went dark on one side The. went black, now it is still dark on one side and covered in white stripes Keeps on going on and off Could you please… read more
Ashik
Ashik
Master's Degree
10,414 satisfied customers
Got my iPhone 4gs wet in salt water. All functions of the
Got my iPhone 4gs wet in salt water. All functions of the phone works fine except when I plug it into my Mac. I get a message that the USB device has shut down because of too much power being drawn fr… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
Hi Unfortunately my iphone 3g got rained on yesterday and
Hi Unfortunately my iphone 3g got rained on yesterday and as result - despite my efforts at drying it out - it is almost dead. The only vague signs of life are a faint apple logo and equally faint ico… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x