Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I was working on my I-Pad. I hit a key in error and since,
Hi Pearl, I am Corriene and I was working on my I-Pad. I hit a key in error and since, it is locked and disabled. How do I resume? I am relatively new to the I-Pad and I am a Senior User, so simple di… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
One of the devices I have is an old mini pad. My grandson
One of the devices I have is an old mini pad. My grandson was using it and when I went to shut it off, the screen said Activation Lock and it is asking me to enter the Apple ID and password. … read more
tyroneboman
tyroneboman
3,933 satisfied customers
How do I set up my ipad. Newest, I cant check right now
newest, I cant check right now because Ipad is disabled for an hour. How can I make it active. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,695 satisfied customers
Just purchased an I pad and I've locked myself out. Keep
Just purchased an I pad and I've locked myself out. … read more
Dustin
Dustin
Support Technician
8,428 satisfied customers
My iPad is locked. How can it be unlocked. Not to sgo. No I
My iPad is locked. How can it be unlocked JA: When did you last change your password ***** Apple ID? Customer: Not to long sgo JA: Did you try resetting through Apple's online account reset tool? Cust… read more
OakdaleTech
OakdaleTech
Owner
6,173 satisfied customers
Old ipad 10 yrs. bought new apple pad. tried setup,got as
old ipad 10 yrs. bought new apple pad. tried setup,got as far as password ***** got DISABLED. … read more
RobsWorld
RobsWorld
Desktop Support Engineer
568 satisfied customers
Yesterday I got a new iPad 6 Gen 9.7IN 128GB-GY, I worked my
Hi yesterday I got a new iPad 6 Gen 9.7IN 128GB-GY, I worked my way through installation then I can out, it asks for a 6 digit number code. Unfortunately I have written it down wrong and at the moment… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
I shattered screen, phone disabled, got new screen, phone
I shattered screen , phone disabled , got new screen , phone still disabled cant go to iTunes Store don't have a computer … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,695 satisfied customers
My tablet is locked. I want to unlock I pad and restored it.
my tablet is locked. I want to unlock I pad and restored it. … read more
JustinTimeTech
JustinTimeTech
Technology Support Supervisor
BS
261 satisfied customers
I didn't have a pass code on my I pad I left it airport and
I didn't have a pass code on my I pad I left it airport and with my phone and set it to lost I retrieved my I pad from airport but now it won't unlock I don't remember putting a code on it when I had … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
We bought a new I Pad last year but did not set it up, but
We bought a new I Pad last year but did not set it up, but we did enter a password. The pass word number is ***** How can we start over and enter a new password. HELP … read more
Cris
Cris
4,357 satisfied customers
Got a new iPad and have forgotten the passcode for 1st iPad.
Got a new iPad and have forgotten the passcode for 1st iPad. It's ipad hasbookwork that I need to get to accountant to file taxes … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,695 satisfied customers
I have a new ipad and I have managed to disable it without
I have a new ipad and I have managed to disable it without ever setting it up. I have no passcode...nothing. Can you help me with that? … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
2,082 satisfied customers
My child has locked my I Pad by putting wrong password ***** too
My child has locked my I Pad by putting wrong password ***** too many times Please Help 😊 … read more
Ashik
Ashik
Master's Degree
10,574 satisfied customers
I have been told my Apple ID has been disabled. Why would
I have been told my Apple ID has been disabled. Why would you do that? How do I get it turned back on?… read more
Jason Jones
Jason Jones
AAS Information Technology
12,696 satisfied customers
My iPad is in a locked mode and also in a zoomed position
My iPad is in a locked mode and also in a zoomed position and I can't read the numbers to unlock it when I scroll the number keypad over to read the numbers it touches the keypad and I keep touching n… read more
Dustin
Dustin
Support Technician
8,428 satisfied customers
How do I take some one else i d of my la to bought second hand and can't use it can&#
How do I take some one else i d of my la to bought second hand and can't use it can't get the apple I d of it can you help me… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,695 satisfied customers
My grandson has apple I pad 2 will not boot up . Will display
My grandson has apple I pad 2 will not boot up . Will display the Apple Logo then goes to a blank screen. What can we do? Thank you.… read more
Dustin
Dustin
Support Technician
8,428 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x