Mac

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My wife's phone is listed in iMessages. I bought a new iPad
I bought a new iPad mini 5. I am trying set it up for my wife, but her phone number is ***** listed. So she cannot receive text messages … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
1,627 satisfied customers
I just bought a seven gen iPad. I put all my app store
I just bought a seven gen iPad. I put all my app store credit card info in but it says I haven't completed the form. There are no blank lines, I've tried manual input and letting it take a pix of my c… read more
Rafi
Rafi
IT Manager
Bachelors of Science
768 satisfied customers
I have an apple i phone 7+ that for some unknown reason is
I have an apple i phone 7+ that for some unknown reason is locked out on the sim card, allowing sos only, I have done nothing to phone for this to occur. I have been to a phone shop who took the sim o… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,435 satisfied customers
Mini tablet is asking to enter a PUK code. 2 days ago
Second Opinion] mini tablet is asking to enter a PUK code. … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
My iPad puk code. Oh okay it says that i have only 10
My iPad puk code JA: The Expert will know what to do. Please tell me everything you can so the Expert can help you best. Customer: Oh okay it says that i have only 10 chances left JA: Is there anythin… read more
Expert
Expert
Mini tablet is asking to enter a PUK code. 2 days ago
mini tablet is asking to enter a PUK code. JA: When did you last change your password ***** Apple ID? Customer: 2 days ago. JA: Did you try resetting through Apple's online account reset tool? Custome… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
How do i retrieve the PUK number for my i-pad? My I-pad has
My I-pad has decided that after quite a while i need to insert my PUK number which i dont have … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,435 satisfied customers
I rebooted my iPad and it says I have a locked sim. I
I rebooted my iPad and it says I have a locked sim. I thought it was the same as my password. Wrong! It says I have two more trys. I'm clueless? … read more
Jon
Jon
Bachelors Degree
1,119 satisfied customers
My ipad which I have had for quite a number of years has
my ipad which I have had for quite a number of years has suddenly stopped working we have taken out the sim and put it back and it is asking for the password ***** was used when it was set up haven't … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,190 satisfied customers
I have a Apple iPad mini and I can not get it to work. It
I have a Apple iPad mini and I can not get it to work. It says : … read more
OakdaleTech
OakdaleTech
Owner
6,070 satisfied customers
My iPhone says locked sim. I do not think I even have a SIM
My iPhone says locked sim. I do not think I even have a SIM card. Helpe … read more
Ashik
Ashik
Master's Degree
10,444 satisfied customers
bought used ipad to replace mine which was stolen. even after
bought used ipad to replace mine which was stolen. even after restoring my recently purchased Ipad to factory setting via itunes, it is still locked...receive error msg locked sim. any suggestions on … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
Hello, The sim is locked on my I Pad and I have tried my 4
Hello, The sim is locked on my I Pad and I have tried my 4 digit passcode my times ,but it will not open.… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
The I-pad requested the PUK. The correct code was typed, but
The I-pad requested the PUK. The correct code was typed, but a new request for the code was made. I have now used 2 out of 10 attempts.… read more
Steve Herrod
Steve Herrod
Senior Customer Care Engineer
Master's Degree
685 satisfied customers
i tried to update my first gen ipad with ios and now it says
i tried to update my first gen ipad with ios and now it says puk locked i have no clue what to do..i have no code or numbers to put in it...can you help please?… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,243 satisfied customers
How do I find my apple ipad cell phone number. Then I need
How do I find my apple ipad cell phone number. Then I need help in unlocking a sim card that says I need a PUK code.… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
i junst got an ipad and was trying to hook it up and it says
i junst got an ipad and was trying to hook it up and it says PUK locked and i need to insert a valid SIM with no PIN lock o activate ipad. if I push ok it gives me a pad that says inter PUK 10 attempt… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
my PUK is locked phone cannot acess sim card i did not set
my PUK is locked phone cannot acess sim card i did not set a password XXXXX it is asking for one phone is houirs old can not find a direct customer service line in any of yhe paperwork!!!! WTF please … read more
Ashik
Ashik
Master's Degree
10,444 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Ashik, MBA, BCA

Ashik, MBA, BCA

Mac Specialist

10,025 satisfied customers

10 years experience troubleshooting Macs, iPhones, iPads and more

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less