Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I forgot my Apple Watch password, haven't changed my Apple
haven't changed my Apple ID but my nephew tried to unlock my watch n now I can't remember my password … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I bought watch from individual and it has activation lock on
I bought watch from individual and it has activation lock on it and I can't get the person to call me back to take it off their phone. I can't get response at all from them. … read more
Your Solution
Your Solution
Software Developer and Project Manager
Master in Science
365 satisfied customers
IPhone. Yes I've purchased a iPhone but I don't know the
iPhone. Yes I've purchased a iPhone but I don't know the original owner was so I can't get it to finish setting up is there anyway you could help me … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
1,612 satisfied customers
I bought a Apple Watch second hand and I can't get a hold of
Hello I bought a Apple Watch second hand and I can't get a hold of the owner to get his name of the watches apple id … read more
Randy IT Tech
Randy IT Tech
3,850 satisfied customers
I have an iPad that was bought second, the person that
I have an iPad that was bought second, the person that bought it gave it to me and and I am trying to set it up … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,754 satisfied customers
I bought a used Apple Watch. In order to activate it I need
Hello, I bought a used Apple Watch. In order to activate it I need the previous owner to and activate it from their Apple account. I cannot get a hold of the previous owner … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
1,581 satisfied customers
Just upgraded from iPhone 6 to an 8 plus. Also have an Apple
Just upgraded from iPhone 6 to an 8 plus. Also have an Apple Watch and pad. So watch icon is on iPad but not on new phone . Tried to unpair watch from phone 8 .can't do it with out old SIM card. Also … read more
OakdaleTech
OakdaleTech
Owner
6,061 satisfied customers
I am trying to set up my new iPad Air but it keeps asking me
I am trying to set up my new iPad Air but it keeps asking me for the passwords for old email addresses with which I have bought music from iTunes. I don't remember these passwords so can't get any fur… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
2,940 satisfied customers
I purchased an Apple Watch and it is a (gps) and it says it
I purchased an Apple Watch and it is a (gps) and it says it is locked and need to contact person to unlock it. I bought it second hand and have no way to find out who it belongs to. How can I unlock t… read more
Expert-Alexa
Expert-Alexa
Technical Engineer
Bachelor's Degree
494 satisfied customers
I purchased an Apple Watch on eBay an the owner has not
I purchased an Apple Watch on eBay an the owner has not taken off their device an now I can't set it up … read more
Tim McKee
Tim McKee
Senior Service Desk Engineer
HND
136 satisfied customers
I don't remember the iCloud period that goes to my Apple
I don't remember the iCloud period that goes to my Apple Watch so I made a new one not it saying I need my old account … read more
OakdaleTech
OakdaleTech
Owner
6,061 satisfied customers
Bout a second hand Apple Watch 1. The owner removed it from
Bout a second hand Apple Watch 1. The owner removed it from her account, it's still incorrect Apple ID, can't be used to unlock watch … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,884 satisfied customers
I bought an Apple 6s iphone at a garage sale today. When I
I bought an Apple 6s iphone at a garage sale today . When I brought it home and charged it up I found out it had been connected to the sprint network. I would like to connect to the cellular one netwo… read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
1,255 satisfied customers
Just purchased a second hand Ipad and can't get it set up
Just purchased a second hand Ipad and can't get it set up because the previous owners Apple ID is still on it … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,435 satisfied customers
I bought an open box Apple Watch from Walmart but I can't
I bought an open box Apple Watch from Walmart but I can't pair it with my phone because the person who return it has his or her email and password ***** it … read more
Eric Ewing
Eric Ewing
Senior Engineer
234 satisfied customers
We have a 2012 Mac tower running Yosemite. Yesterday while
Hi. We have a 2012 Mac tower running Yosemite. Yesterday while watching TV our internet was interrupted two or three times. When we went to the computer it was unexpectedly shut down. When we turned i… read more
Michael
Michael
CEO
Master's Degree
216 satisfied customers
I bought it on eBay ,and it is linked to an iCloud account.
I bought it on eBay ,and it is linked to an iCloud account. I don't have the Apple ID or password … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
1,030 satisfied customers
It's saying I need to enter the Apple ID and password to
It's saying I need to enter the Apple ID and password ***** activate the phone but I don't know it cause I bought it off someone and they can't remember the password ***** the owner has the find my iP… read more
OakdaleTech
OakdaleTech
Owner
6,061 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,619 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x