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Answered in 2 minutes by:
11/23/2019
Josh, Mac Support
Category: Mac
Satisfied Customers: 42,202
Experience: 5 years as Network Admin, 10+ years of IT support
VerifiedHi! My name is ***** ***** I will be assisting you today. Please note that it can take a couple of minutes for a reply while I review your response and type out an answer.
Yes, you can factory reset your password ***** create an account during setup without hurting his phone.
Go into Settings then General then Reset then Erase all content and settings
My goal is to give you the best experience possible! I hope I have earned a 5 star rating! If you need more assistance, please use the reply box and let me know.
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