Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Just downloaded Catalina on my desktop Mac and now I get a
Just downloaded Catalina on my desktop Mac and now I get a window that says - “maftask” will damage your computer. You should move to trash. … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
694 satisfied customers
Heys there its on activation error when i set it up as a new
Second opinion] heys there its on activation error when i set it up as a new ipad … read more
OakdaleTech
OakdaleTech
Owner
5,980 satisfied customers
Keep getting messages that storage is almost full. I have
Keep getting messages that storage is almost full. I have deleted what I could, any suggestions? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
1,030 satisfied customers
My screen goes black while I'm working. Sometimes it will
my screen goes black while I'm working. Sometimes it will come back on if I leave it alone for a while. Other times I have to restart: inconvenient because I haven't saved my work. … read more
Quiksilver07070
Quiksilver07070
463 satisfied customers
I cannot remove the remote disc icon from my finder menu. I
I cannot remove the remote disc icon from my finder menu. I was using an external CD drive and it is now ejected but my computer is acting as though it is not. I've tried to plug in my iPhone to back … read more
Dustin
Dustin
Support Technician
8,260 satisfied customers
I goofed! While searching for some stock photos this afternoon
I goofed! While searching for some stock photos this afternoon a pop-up website surprised me by saying I have a bunch of viruses on my computer and I need to download a certain security software progr… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
A message appears on my screen saying that I have a virus and
A message appears on my screen saying that I have a virus and leads me to a message of how to get rid of it for a fee of $59. I contacted you yesterday and was told that this was a scam and directed h… read more
Ashik
Ashik
Master's Degree
10,287 satisfied customers
A message appears on my screen saying that a virus is detected
A message appears on my screen saying that a virus is detected and leads me to a message of how to get rid of it and that I have to register it for a fee of $59.00. I do not have to be online for this… read more
Ashik
Ashik
Master's Degree
10,287 satisfied customers
How to install virus protection on my Mac mini YM8145/Yl.
How to install virus protection on my Mac mini YM8145/Yl. I have a constantly appearing notice that my computer is infected (a red triangle with an exclamation mark in the center), but downloading the… read more
Ashik
Ashik
Master's Degree
10,287 satisfied customers
My Mac computer keeps getting a virus notices and request that
My Mac computer keeps getting a virus notices and request that I sign up for Mac Security Guard. Should I sign up and what happens if I don't?… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
My macbook pro Version 10.6.7 is infected with 9 viruses (malware,
My macbook pro Version 10.6.7 is infected with 9 viruses (malware, worm, spyware) etc., As directed I gave my info to buy Mac Defender program but it kept saying invalid credit card. I think it was ju… read more
Ashik
Ashik
Master's Degree
10,287 satisfied customers
Mac Question Details -- Computer OS - Mac OS X; Browser - Safari;
Mac Question Details -- Computer OS - Mac OS X; Browser - Safari; Already Tried - ; I need help to remove an app that is part of a scam - MAC Defender (MacProtector.app). I don't know how to trash it.… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
i have an imac i received a download for a new version of skype.
i have an imac i received a download for a new version of skype. after trying to download it said not compatible with this mac. however it removed my old skyp and gave me a whole binch of new skype ic… read more
Ashik
Ashik
Master's Degree
10,287 satisfied customers
I get a message Your start up disk is almost full on my 80
I get a message "Your start up disk is almost full" on my 80 gig Macbook. I've deleted or moved files to external hard drives to create space but I find the extra space disappearing even though I am n… read more
Ashik
Ashik
Master's Degree
10,287 satisfied customers
hi...ive downloaded some files which i cant open they contain
hi...ive downloaded some files which i cant open they contain vst which are applications or plugins for music software..basicly when i open the files they are either dll or exe which i understand are … read more
R.A. McConnell
R.A. McConnell
Owner
Associate Degree
470 satisfied customers
hi my name is marie, and i have a problem of trying to reinstall
hi my name is XXXXX XXXXX i have a problem of trying to reinstall itunes back to my boyfriends labtop so i can reopen my ipodtouch back-up cause it was reset,but now i won't be able to do that now cai… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
Trying to empty my trash!! Yargh. Used Option key Empty
Trying to empty my trash!! Yargh. Used Option key Empty trash Got "nJkh6kzWKp1jlK" could not be read or written. (Error code -36) Also tried secure empty and a free software download called Trash it. … read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
Why am I getting a frequent pop-up asking for File System Authentication
Why am I getting a frequent pop-up asking for File System Authentication? It shows a name and dots for a password XXXXX won't accept either them or anything new I type in.… read more
Ashik
Ashik
Master's Degree
10,287 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x