Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I can't get into my PayPal account using Safari. Can't
I can't get into my PayPal account using Safari JA: When did you last change your password ***** Apple ID? Customer: Can't remember JA: Did you try resetting through Apple's online account reset tool?… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,204 satisfied customers
Help please :) I can't access my gmail account. I'm on a
No, but I did try to change my password ***** recently (last nite) cos of privacy issues - and I thought I'd cheated successfully by entering the same password (duh!) … read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,204 satisfied customers
Thanks! I'm Darice. I tried to delete one keychain password
Thanks! I'm Darice. I tried to delete one keychain password ***** I obviously chose wrong and now I think there's a missing keychain. I can't even log into icloud because "no keychain to store .." … read more
Eric Ewing
Eric Ewing
Senior Engineer
230 satisfied customers
My mac is behaving badly. I decided to upgrade OS and get
My mac is behaving badly. I decided to upgrade OS and get latest Ms office for Mac. So step 1 back up data. Attach external drive, open Time machine. Now the ™ screen fills my screen nothing is happen… read more
Ashik
Ashik
Master's Degree
10,277 satisfied customers
Been trying for a long time to get Yahoo IM to work. Have
Been trying for a long time to get Yahoo IM to work. Have tried clearing Cache, new password, reinstalling, restarting, only using my Yahoo name. All to no avail. My Mac is running OSX 10.9.5. Any tho… read more
Expert
Expert
Hi Mike. I had a file sitting on my desktop ( I am running
Hi Mike. I had a file sitting on my desktop ( I am running OSX 10.9) and it seems to have disappeared. I looked in the finder found nothing, there is nothing in the trash and I am not running the time… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
iTunes problem. "Movie has been downloading all night
iTunes problem. "It's a Wonderful Life" has been downloading for about 18 hours. It keeps stating there are 11 minutes left to download. My computer connection has always been very fast (clearly, I ha… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
Hi, It is a fairly small situation almost meaningless. I
Hi, It is a fairly small situation almost meaningless. I seem to have lost a Notes file. I am backed up on Time Machine but I Don't know where the Note files are located. That is my question, can you … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
I cleaned my keyboard and it made a sound, and now I cant
I cleaned my keyboard and it made a sound, and now I can't get my Macbook to accept my password. What can I do to get into my computer? Help!!… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
I have an old G4 desk top. Im not a computer person, but
I have an old G4 desk top. I'm not a computer person, but I needed to temporarily password XXXXX it, and I thought I could figure out how to do that without help, but evidently I messed up. Today, the… read more
SalemMac
SalemMac
46 satisfied customers
Just installed an Airport Extreme network. MacBook is fine
Just installed an Airport Extreme network. MacBook is fine but iMac G5 running Tiger keeps shutting down (OSX has unexpectedly quit) I can't switch off Airport as it keeps showing the message that 'ne… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Good morning. My name is Tom Anthony, and Im from York, Maine.
Good morning. My name isXXXXX and I'm from York, Maine. Last Monday I visited the Maine Mall Genius Bar for a problem (balky disc). Disc was replaced promptly and I thank you. However, besides losing … read more
Mike
Mike
Mac Maestro
Adv. Specialization Info Systems
164 satisfied customers
I thought I had the right password and I changed the system
I thought I had the right password XXXXX I changed the system to always ask for my password. I bought this from another person. I don't have the boot cd. The last time I changed the password XXXXX was… read more
Ashik
Ashik
Master's Degree
10,277 satisfied customers
I am the only user of my Mac. I am trying to upgrade and install
I am the only user of my Mac. I am trying to upgrade and install new applications. I have forgotten my password. I have tried several I thought it might be. How do I remedy this?… read more
David Kirk
David Kirk
Software Engineer
Bachelor's Degree
137 satisfied customers
my system preferences network wont stop telling me that your
my system preferences>network won't stop telling me that "your network settings have been changed by another application". If I click okay, it just drops back down again. only way to escape is the … read more
Nick B.
Nick B.
Network Architect
Bachelor's Degree
34 satisfied customers
I am trying to up load Adobe Air, but I need to Type an adminsitators
I am trying to up load Adobe Air, but I need to Type an adminsitator's name and password XXXXX allow Adobe AIR Installer to make changes, but it won't accept my name and password. I can't figure out h… read more
Ashik
Ashik
Master's Degree
10,277 satisfied customers
I was losing gigs on my Mac G5. I thought it was a Time Machine
I was losing gigs on my Mac G5. I thought it was a Time Machine issue and I stupidly changed my Time Machine to an external hard drive I have with all my files. Now when I try to open this external ha… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
i deleted a password XXXXX the keychain and the whole desktop
i deleted a password XXXXX the keychain and the whole desktop changed. now I can't access certain files because they have a red minus on them.… read more
Flagbridge-MAC
Flagbridge-MAC
Principal Consultant
B.Kin, B.C.L, C. Neg, C. Med, C. A
1,786 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x