Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
For a friend. Her MacBook Pro 13 inch 2013. Unable to OS X
For a friend. Her MacBook Pro 13 inch 2013. Unable to OS X Recovery over internet as stops with -2002F. Hard drive was replaced due to damage. … read more
Ashik
Ashik
Master's Degree
10,287 satisfied customers
I have a 2012 imac with OSX Yosemite 10.10.5, an ipad air
I have a 2012 imac with OSX Yosemite 10.10.5, an ipad air and a iphone 5S. They are synced together for ical, notes, reminders, contacts, pages, numbers and icloud. All have the most recent updates. T… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,300 satisfied customers
I'm trying to open a word doc and my Mac says, "the open XML
Hi Brian. I'm trying to open a word doc and my Mac says, "the open XML file _______.docx cannot be opened because there are problems with the contents or the file name might contain invalid characters… read more
Ashik
Ashik
Master's Degree
10,287 satisfied customers
Updated to yosamite and it's killed my back up external
hi updated to yosamite and it's killed my back up external drive. I hada bootable copy of everything on there and the external drive is now not even recognised in disk utility...tried different cables… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
My mac doesn't let me update its software. it just restarts and when I check the soft
My mac doesn't let me update its software. it just restarts and when I check the software it hasn't been updated. It is also running very slow and I can't seem to fix it.… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
My MacBook Air keeps spontaneously ejecting the external hard
My MacBook Air keeps spontaneously ejecting the external hard drive and then send me an error message that looks like this: "The disk was not ejected properly. If possible, always eject a disk before … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Hello I am struggling to install the driver for my Photosmart
Hello I am struggling to install the driver for my Photosmart C4580 wireless printer. I have a new PC Apple Mac book air Mac OSX. I already have installed another Photosmart software non wireless at a… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
Im trying to close and save a document Ive been working on
I'm trying to close and save a document I've been working on and I can't. I get a box that says "The disk is full trying to write to Macintosh HD. Free some space on this drive or save the document on… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Hi - I am trying to locate / recover a Microsoft Word (.docx)
Hi - I am trying to locate / recover a Microsoft Word (.docx) file that has disappeared. I've checked the trash, documents folder, and the actual project folder that the file was stored in. I've tried… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have an iomega 500 GB Hard Drive I used it about 11 months
I have an iomega 500 GB Hard Drive I used it about 11 months with Firewire 400 suddenly it disappeared from my desk top By the time I discovered that it was hopeless the warranty ran out. I installed … read more
OSXpert
OSXpert
Software Engineer
Bachelor's Degree
224 satisfied customers
My screen is frozen in Microsoft Office for Mac with the rainbow
My screen is frozen in Microsoft Office for Mac with the rainbow spinning wheel. How do I save my current document and get out of the nightmare?… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
During an e-mail session, an error message appeared on the
During an e-mail session, an error message appeared on the Mac screen saying the Simpledrive was not ejected properly. The Simpledrive icon had disappeared from the screen. The Simpledrive acts like i… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
I have a MacBook that I got this September and I am getting
I have a MacBook that I got this September and I am getting a message "The application Finder can't be opened 10810" when I try to open Finder. Further I have a document that I cannot save because I d… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
Staff at Beaverton SD are unable to create forms in Word (2004,
Staff at Beaverton SD are unable to create forms in Word (2004, 2008 or 2011) that force the user to do a SAVE AS. We are no longer prompted to SAVE AS, the forms just save with the data in them.… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
689 satisfied customers
I HAVEA IMAC OSX I PURCHASED IN 2006 I HAD SEVERAL DOCUMENTS
I HAVEA IMAC OSX I PURCHASED IN 2006 I HAD SEVERAL DOCUMENTS IN APPLEWORKS 6 I WANTED TO KEEP. THE MAN WHO HELPED ME SET IT UP DID SOMETHING AND I COULD CONT TO ACCESS THESE DOCUMENTS. I HAVE BEEN AWA… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I recently transitioned from PC to Mac. I own the Imac with
I recently transitioned from PC to Mac. I own the Imac with the 10.6 os. When scanning documents to pdf, the file size is huge. Didn't have this problem with PC. I have tried scanning from preview whi… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
What are the steps in transfering files from a Mac iBook OS
What are the steps in transfering files from a Mac iBook OS X 10.4 to a flash drive so as to transfer those files to a Windows computer? Bruce… read more
Pat
Pat
Bachelor's Degree
171 satisfied customers
I currently have an older mac powerbook laptop (purchased about
I currently have an older mac powerbook laptop (purchased about 2 years ago) and I'm ready to purchase a new mac powerbook. How do I transfer my old files to the new laptop ?… read more
Amit
Amit
Master of Philosophy
786 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x