Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I need to get into my phone. Its on activation lock and they
its on activation lock and they are requesting my apple id and password ***** my house just recently burned down and i lost all my information … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,258 satisfied customers
I was trying to reset my apple.com password, I was given a
I was trying to reset my apple.com password, I was given a tempory password ***** told to go to JustAnswer. I', here now what??? … read more
OakdaleTech
OakdaleTech
Owner
5,969 satisfied customers
I've forgotten my iPhone y I've g. I've forgotten my iPhone
I've forgotten my iPhone 7 passcode and I'm trying to get into recovery mode, but when I try to connect to my iTunes account it says a passcode has been sent but I'm not getting it. Any other way to completely reset the phone? … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,753 satisfied customers
My device is perfect. I got a message this AM that my Apple
My device is perfect. I got a message this AM that my Apple Id has been suspended. It is not the end of the world. I am wondering if it is in connection to my Paypal account being hacked. Someone used… read more
Mr.Med
Mr.Med
2,045 satisfied customers
I have had an Activation Lock for well over a week now. Just
I have had an Activation Lock for well over a week now. Just had a phone call saying I should log into apple.com-recover. As I am 81 years old, I do not know how to go further. Please help. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,258 satisfied customers
I got a replacement iphone and tried to get it restarted
I got a replacement iphone and tried to get it restarted from the back up I performed prior to sending it off. I can check on the status of recovery of my iCloud back up? I'm not sure. I did not reali… read more
Dustin
Dustin
Support Technician
8,251 satisfied customers
Forgot my apple password. Where do I update it? Not sure,
I couldn't find it, I looked at Apple.com and couldn't find it. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,258 satisfied customers
Forgotten my Password to my Ipad. Yesterday. No don't know
Forgotten my Password ***** my Ipad JA: When did you last change your password ***** Apple ID? Customer: Yesterday JA: Did you try resetting through Apple's online account reset tool? Customer: No don… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I have received a message to go to apple.com/ recover to get
I have received a message to go to apple.com/ recover to get my password ***** where is the place to enter my Apple ID?… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I can't get started on my ipad because i didn't remember my
I can't get started on my ipad because i didn't remember my passcode. I got an E-mail from Apple in Vancover, Wash. that said go to apple.com/recovery--now what? … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
Ashik, I finally have a graduate level question for you :)
Good Morning, Ashik,I finally have a graduate level question for you :) Last night, I was trying to delete a mailbox that was in the category in the column on the left, "On My Mac." Apple calls them M… read more
Ashik
Ashik
Master's Degree
10,281 satisfied customers
Pearl: I am having problems trying to access my icloud account
Hi Pearl: I am having problems trying to access my icloud account on my ipad. I have changed the password ***** times and I can log onto apple.com and my account but it will not allow me to do it on t… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
When I'm not connected to the internet, I get this pop up
When I'm not connected to the internet, I get this pop up error from iTunes about every 20 minutes. "we could not complete your itunes store request." This happens randomly while I'm working on other … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,258 satisfied customers
My son was downloading an app on my iphone 4 s. Ever since
My son was downloading an app on my iphone 4 s. Ever since that time I can not sign in to safari. It always comes up as "my name as a guest". YES, I have already shut the phone down and started it aga… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I just synced up my phone. It actually restored. It is
I just synced up my phone. It actually restored. It is asking me for my apple ID and password. I entered it but came back wrong. Now I am in an endless loop of restoring my ID and password ***** can't… read more
Ashik
Ashik
Master's Degree
10,281 satisfied customers
Ineed to reset my macbook air to factory specs rignt now
Ineed to reset my macbook air to factory specs rignt now it is connecet to the internevt y wi fi and is suposeddly runiing the internet rinstalattion is that what is supposed to happen?… read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
1,569 satisfied customers
Cannot connect to Apple Livepage or Apple Store and cannot
Cannot connect to Apple Livepage or Apple Store and cannot get software updates. Internet connections fine - no problem with Firefox. Problem occured in last 24 hours.… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
I tried to upgrade from Leopard to Snow Leopard and the installation
I tried to upgrade from Leopard to Snow Leopard and the installation failed. It seemed that I had no operating system after that so I had to re-install Leopard. Now I can't find any of my files that w… read more
Ashik
Ashik
Master's Degree
10,281 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x