Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I purchased my mother an iPad Air several years ago and she
Hi James, I purchased my mother an iPad Air several years ago and she was using my Apple ID and account for her iPad. She passed away in December and I would like to access her pics etc but do not kno… read more
David
David
Mac Support Specialist
3,841 satisfied customers
I need help with 2 ipads I have an apple account and we got
Hi I need help with 2 ipads I have an apple account and we got an iPad for my mother in law and I used my account to sign her in I now have a 2nd iPad for myself and when I signed in all.of her pictur… read more
Ashik
Ashik
Master's Degree
12,624 satisfied customers
Is the a number to call for help on iPad gen 4. Just bought
Hard to explain on text is there a phone number to call?… read more
De Veyra
De Veyra
Bachelor of Science in Information Technology
4,885 satisfied customers
My mother in law has an I Pad that she just has Data on and
My mother in law has an I Pad that she just has Data on and I want to see how we can allow her to FaceTime, when I tried it said we needed an Apple ID? … read more
Ashik
Ashik
Master's Degree
12,624 satisfied customers
I am trying to get my Mother an apple PC. However, she is
I am trying to get my Mother an apple PC. However, she is not good with IT. So I would like for you to recommend an IPhone, iPad, and laptop that can be syn together and is easy to operate. … read more
Ashik
Ashik
Master's Degree
12,624 satisfied customers
Apple. Oh, boy. Well, instead of going through the entire
Apple. Oh, boy. Well, instead of going through the entire story, let me ask you this: Is there any chance that photos and videos that weren't saved to the cloud because our allotted storage was full i… read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,721 satisfied customers
My mom bought her iPad in 2011. Recently I bought her an
My mom bought her iPad in 2011. Recently I bought her an iPad mini both of which have version 9.3.5 on them and they say it's most current version. She has about 1800 pictures that I'm trying to trans… read more
ITCris
ITCris
4,752 satisfied customers
My mother in law is getting dementia And she does not know
My mother in law is getting dementia And she does not know her Apple account the only thing she does is going on Facebook it froze so she deleted the app and she cannot get back because we do not know… read more
Josh
Josh
10,444 satisfied customers
I'm trying to get information about changing a password for
Mike, I'm trying to get information about changing a password ***** an ITunes Account that was apparently set up by my Grandson. He borrowed by I-Pad , set up an Itunes Account and I'm now attempting … read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,721 satisfied customers
Long story, I was given an IPad Min. by my daughter 3 years
Long story, I was given an IPad Min. by my daughter 3 years ago. I likedl it so much that I bought an IPad Pro. I gave the mini to my granddaughter. Unfortunately they became one causing me to be unab… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
3,425 satisfied customers
My client had an ipad that went bad/ broke she had taken it
my client had an ipad that went bad/ broke she had taken it to apple and she elected to buy a newq one the apple tech wiped the old ipad because she had a relitively current back up on her computer.. … read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,721 satisfied customers
I have an old ipad 4 that I gave to my sister to use. I pay
I have an old ipad 4 that I gave to my sister Mary to use. I pay the data for both her ipad and mine. I have a new ipad pro and a new iphone 7. When Mary goes on her ipad it alerts me and asks for my … read more
Ashik
Ashik
Master's Degree
12,624 satisfied customers
I received a new iPad from my daughter-in-law, but she had
I received a new iPad from my daughter-in-law for Christmas, but she had put her info as primary user on it so she could load a few apps for me. How do I get her removed as Primary User so I can put m… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
26,654 satisfied customers
Tx response. Unfortunately the recommended steps which we
Hi, tx for ur response. Unfortunately the recommended steps which we took on several occasions are not working. What steps should we take next? Looking forward.… read more
Ashik
Ashik
Master's Degree
12,624 satisfied customers
My wife and I just purchased two I phones to replace her iphone
My wife and I just purchased two I phones to replace her iphone 4 and my iphone5.we also purchased a new i pad. Originally I had an iphone and ipad. when she bought her the i phone 4 it was downloaded… read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,721 satisfied customers
I want to delete ICloud on my wifes IPad and reinstall Icloud
I want to delete ICloud on my wifes IPad and reinstall Icloud on her IPad with my apple ID because I have the max I cloud storage amount and she does not have enough. She has appx 30g Photos and video… read more
Kamil Anwar
Kamil Anwar
Mac Support Specialist
Bachelor's Degree
776 satisfied customers
I have an IPad 2 connected with my ITouch & IPhone on my own
I have an IPad 2 connected with my ITouch & IPhone on my own computer and account along with the 3G connected to my at&t phone number. My wife has her own ITouch set up on her computer with her own ac… read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
2,362 satisfied customers
Morning. My 78 year old mother-in-law has a Mac which is currently
Morning. My 78 year old mother-in-law has a Mac which is currently running Mac OSX 10.3.9 She is experiencing MSN Hotmail problems as well as playing video clips on sites such as YouTube. I have tried… read more
Dan - Master Tech
Dan - Master Tech
Small Business owner
Technical School
281 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,841 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

776 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x