Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I'm trying to transfer my mom's music from her iPod to her
I'm trying to transfer my mom's music from her iPod to her iPhone. She has an older iPod with a different Apple ID than her phone and iPad because she can not remember her password ***** the old Apple… read more
OakdaleTech
OakdaleTech
Owner
6,761 satisfied customers
Granddaughters IPOD is disabled. She does not remember
Granddaughters IPOD is disabled. She does not remember password … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
3,126 satisfied customers
Need to retrieve passcode on ipod touch. My 7 year old
need to retrieve passcode on ipod touch. My 7 year old granddaughter cannot remember. Cannot get iTunes to recognize my ipod when I run diagnostics to get to restore factory settings. Have already dow… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,412 satisfied customers
I just got my granddaughter a new ipod touch for her
I just got my granddaughter a new ipod touch for her birthday. We cannot get it to accept her apple id account we created for her using her email … read more
Dustin
Dustin
Support Technician
8,914 satisfied customers
My granddaughter, age 10, had my permission to use my credit
my granddaughter, age 10, had my permission to use my credit card for itunes at $2.49/month. She did not know she was being charged for additional music she listened to on her apple ipod. now i have r… read more
Mr.Med
Mr.Med
2,814 satisfied customers
My granddaughter locked herself out of her ipod because she
my granddaughter locked herself out of her ipod because she forgot password ***** now its disabled … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Forgot the password. My Mother hit the two buttons (apple
Forgot the password. My Mother hit the two buttons (apple appears) then she shut it off. She went to start it and is asking for email which is***@******.*** but she does not remember the password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
17,928 satisfied customers
I have a IPOD and my granddaughter was trying to get more
I have a IPOD and my granddaughter was trying to get more music on and now she has it that I can not get on Help Thanks… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
25,397 satisfied customers
Ive been sharing my Apple ID with my spouse and now its time
I've been sharing my Apple ID with my spouse and now it's time we have our own accounts but I don't want her to lose what currently downloaded on her phone. How do I do this?… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
I sync my i-pod with my windows laptop. I have synced a a
I sync my i-pod with my windows laptop. I have synced a a few times only, years ago. I just installed i-tunes in my wife's computer and she wants to use my i-pod herself. I want to sync her computer w… read more
Ashik
Ashik
Master's Degree
11,313 satisfied customers
We have three iPods and three iphones in the house! My daughter
We have three iPods and three iphones in the house! My daughter opened an apple account and went and loaded games and music under the account. Not realizing it would cause a big mix up she plugged all… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,412 satisfied customers
hi my daughters i pod touch isnt working properly, when it
hi my daughters i pod touch isnt working properly, when it is switched on it just comes up with the i tunes logo and the logo for the part that u plug into the computer. any ideas?… read more
Claws224
Claws224
CIO
5,160 satisfied customers
When my daughter set up her new ipod she used a gmail account
When my daughter set up her new ipod she used a gmail account that she hasn't used for many months. Because she can't remember the security question or the password XXXXX can't access her ipod. She se… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,580 satisfied customers
I want to download a second itunes store for my granddaughters
I want to download a second itunes store for my granddaughters ipod shuffle. When I try to download another itunes store for her, it defaults to my own store. I need to keep her Hannah Montana separat… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
My granddaughter installed Itunes on my PC to download music
My granddaughter installed Itunes on my PC to download music for her Ipod. Works OK. When I try to download music to my PC from her Itunes account, it sems like my PC does not recognize the music form… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
My grandaughter used her aunts computer to load up her ipod.
My grandaughter used her aunt's computer to load up her ipod. Since then her aunt has moved further away. We want to switch it to my computer. So she can easily download her music and have her library… read more
Claws224
Claws224
CIO
5,160 satisfied customers
I want to download my daughters playlist from her ipod to my
I want to download my daughters playlist from her ipod to my ipod...how do I do that? I paid for it on her ipod can't I put it on my ipod too????… read more
Jay
Jay
Director
Apple ACTC
10 satisfied customers
Hi, I have a ipod 1st generation classic 15G that is set up
Hi, I have a ipod 1st generation classic 15G that is set up on windows. I want to covert the software to mac but the itunes I have on my mac will not recognize the ipod to update the software.… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

2,825 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,580 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Kamil Anwar

Kamil Anwar

Mac Support Specialist

673 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Techie_Ben

Techie_Ben

Software Engineer

301 satisfied customers

10+ years in hardware/software experience

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x