Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My phone asked me if I wanted to free space and I clicked
My phone asked me if I wanted to free space and I clicked yes, it deleted a bunch of pictures and albums, how do I get them back … read more
Joseph Newman
Joseph Newman
Computer Science
3,418 satisfied customers
I. Just accidentally deleted about 250 photos from my
Just accidentally deleted about 250 photos from my favorites album on my IPhone 10 XR! Can I get them back? … read more
Tyler M.
Tyler M.
Senior System Administrator
Cybersecurity and Computer Networking
805 satisfied customers
How do Iget rid of my phone lock, Just now with the lock. I
How do Iget rid of my phone lock JA: When were you last able to use your phone? Customer: Just now with the lock. JA: Have you tried a Factory Reset? This will erase the phone's contents, but the Smar… read more
Mr.Med
Mr.Med
4,901 satisfied customers
My MacBook Air doesn't have enouth. Enough member for an
enough member for an update. And can't get iPhone pictures into computer … read more
Divyansh
Divyansh
Bachelor's Degree
4,041 satisfied customers
I paid for extra GB and storage is still showing no storage
I paid for extra GB and storage is still showing no storage space. What can I do to rectify this situation? … read more
Jim Aloye
Jim Aloye
CEO/Founder/Owner
Bachelor of Science
818 satisfied customers
Both my iphone & ipad are full. i know I need to do
both my iphone & ipad are full. i know I need to do something. I have deleted a ton of apps, but I still get a message that the device is full. I have an icloud account. how do I get the infor from th… read more
Ashik
Ashik
Master's Degree
12,624 satisfied customers
Have an IPad Air, model # MF004LL/ that has run out of it's
Have an IPad Air, model # MF004LL/B that has run out of it's memory storage of 32 … read more
Ashik
Ashik
Master's Degree
12,624 satisfied customers
I just got an IPad A2200 that does both wifi and cellular
I just got an IPad A2200 that does both wifi and cellular from Xfinity. II have an issue with space usage. I've not used any apps but I have a message telling me my 32 Gig of space is used up with aps… read more
Jason Jones
Jason Jones
IT & Network Consultant
AAS Information Technology
15,773 satisfied customers
I am having trouble transferring my data to iCloud. Do
I am having trouble transferring my data to iCloud. Do iCloud accept gaming data? I have used up 15.7 gigs and I bought 50gigs and my data doesn't seem to be going there.… read more
Ashik
Ashik
Master's Degree
12,624 satisfied customers
I can't get storage. I removed apps to get enough storage to
I removed apps to get enough storage to do an Apple update. I never got enough free space for the update and now I can't load any apps … read more
Ashik
Ashik
Master's Degree
12,624 satisfied customers
Activation lock won't accept Apple ID and password. Can't
Activation lock won't accept Apple ID and password … read more
Ashik
Ashik
Master's Degree
12,624 satisfied customers
We have purchased extra I cloud storage but cannot down load
We have purchased extra I cloud storage but cannot down load the latest Settings update because the phone only shows 16GB but we have purchased 200GB for the cloud. … read more
Ashik
Ashik
Master's Degree
12,624 satisfied customers
What's up with not being able to delete documents & data in
Hi Mike.....What's up with not being able to delete documents & data in Safari on my Ipad Air 2? Recent threads seem to indicate it can take up to a week for Safari to catch up after I have deleted We… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
12,169 satisfied customers
I have a 6S phone and an iPad. Can't figure out how to set
Hi. I have a 6S phone and an iPad. Can't figure out how to set up with cloud to view my photos on both devices. Paying 99 cents for extra storage. Thanks in advance … read more
Ashik
Ashik
Master's Degree
12,624 satisfied customers
Have 19+ GB of iCloud storage not used. How do I use it.
Have 19+ GB of iCloud storage not used. How do I use it. … read more
Ashik
Ashik
Master's Degree
12,624 satisfied customers
I was trying to update the operating system on an older ipad
I was trying to update the operating system on an older ipad via itunes on my pc. When the update info was complete and it tried to update the ipad an error message was recieved and the system did not… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
, my ipad doesn't recognize my storage purchases. I keep
, my ipad doesn't recognize my storage purchases. I keep purchasing more and more storage to no avail. Please any help would be appreciated.… read more
JohnMac
JohnMac
Apple Consultant
Three Decades Field Experience
5,019 satisfied customers
I had a telephone conversation on 12/10/13 with Margaret,
I had a telephone conversation on 12/10/13 with Margaret, case # XXXXX .....she was excellent but altho she helped me get rid of photos that I have saved to my laptop, they are either again or still o… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,030 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,714 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

776 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x