Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I have lost the icon that displays my MacBook Pro on my tv.
I have lost the icon that displays my MacBook Pro on my tv. My loss was several months ago. The same thing recently happened to my daughter. … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
Narration appeared on my shows and I would like to turn it
Narration appeared on my shows and I would like to turn it off. My settings setting just offers sign out. … read more
Hesham Akbar
Hesham Akbar
Bachelor's Degree
678 satisfied customers
Powered up Apple TV and used cord in box to connect to tv.
powered up Apple TV and used cord in box to connect to tv. white light flashing quickly and nothing else … read more
Nathan
Nathan
Bachelors of Science
1,632 satisfied customers
Apple TV will not turn on, I have charged the remote.
Apple TV will not turn on, I have charged the remote. Unplugged the apple TV device to allow a reboot - no effect. I checked the power cable attachment to the power - still plugged in. I have rebooted… read more
Nathan
Nathan
Bachelors of Science
1,632 satisfied customers
My Apple TV has worked but is not now. I changed the battery
My Apple TV has worked but is not now. I changed the battery in my wee device that sends directions. No difference. I use Apple primarily for NETFLIX But most importantly I want to stream an opera fro… read more
Nathan
Nathan
Bachelors of Science
1,632 satisfied customers
DOES THE MOUSE RUN ON BATTERIES? IT IS NOT WORKING WELL. IT
DOES THE MOUSE RUN ON BATTERIES? IT IS NOT WORKING WELL. IT IS ATTACHED TO MY MAC WITH A CORD. A RED LIGHT HAS COME ON THE BOTTOM OF THE MOUSE. THE MOUSE HAS CHANGED HOW IOPEN EMAILS AND DOES NOT FOLL… read more
Mr.Med
Mr.Med
1,954 satisfied customers
Unable to open apps. It's been awhile. When I push the app
Unable to open apps. It's been awhile. When I push the app button on the remote, nothing happens. Batteries are good. Everything else works. … read more
Justin Johnson
Justin Johnson
Owner
5,775 satisfied customers
I can't turn my MacBook Air on. The battery had run down and
I can't turn my MacBook Air on. The battery had run down and I charged it but still can't turn it on. … read more
Justin Johnson
Justin Johnson
Owner
5,775 satisfied customers
Pearl. We had Apple TV ok until I accidently pushed the MPX
We had Apple TV ok until I accidently pushed the MPX button.We use a small black box for Apple TV. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,998 satisfied customers
My apply TV is not letting me watch some of my shows I have
My apply TV is not letting me watch some of my shows I have bought. The screen says "This content can't be played on this apply Tv" … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,998 satisfied customers
I have an 8-year old macbook, for which i never set a
Hi. I have an 8-year old macbook, for which i never set a password.The battery died on me, and when i plugged it in and started it up, i'm being asked for a username and password. it's such an old mac… read more
Ashik
Ashik
Master's Degree
10,161 satisfied customers
I have OS X El Capitan 10.11.6. Wireless Apple keyboard
I have OS X El Capitan 10.11.6. Wireless Apple keyboard batteries low nofification. Batteries changed correctly with POS facing out. Now can't reconnect keyboard. No green light shows. Bluetooth status ON and wireless mouse is working. HELPPPPP! … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,278 satisfied customers
When i try to use remote apple tv box flashes but does not
when i try to use remote apple tv box flashes but does not respond. i have tried unplugging power source and HDMI and unpairing it, no luck … read more
Quiksilver07070
Quiksilver07070
463 satisfied customers
I'm ***** *****. I have an Apple TV that is simply showing
I'm ***** *****. I have an Apple TV that is simply showing the screen of my iphone 6 via wifi. After 5-10 minutes of displaying everything fine, the apple TV disconnects from showing the iphone screen… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I am trying to fix apple TV which has stopped working. There
I am trying to fix apple TV which has stopped working. There is no serial number on the little box. I cannot figure out how to get into Apple TV to check for the serial number. I need to change the ba… read more
technicalcat
technicalcat
Computer Science
1,740 satisfied customers
I am getting the icons on the tv screen through my apple tv
I am getting the icons on the tv screen through my apple tv but the remote can't change the icon. The remote is working on the light on the apple box. What do I do?… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
when I hit the source button, HDMI 1 is greyed out.....I want the tv t
when I hit the source button, HDMI 1 is greyed out.....I want the tv to mirror my computer....I have an Apple TV plugged into the tv....I have wifi… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have a model A1226 Macbook pro. I have a strange issue
I have a model A1226 Macbook pro. I have a strange issue going on with the battery readings on my tool bar. I installed a new battery in it and when it began to charge the indicator showed a lightenin… read more
Ashik
Ashik
Master's Degree
10,161 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x