Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Locked out. I was using my ipad and it locked me out asking
I was using my ipad and it locked me out asking for activation … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,089 satisfied customers
My phone is locked and the sign on keys will not work. the
my phone is locked and the sign on keys will not work. the sign on keys all locked on numbers 4,5,6,7,8,9 … read more
Ashik
Ashik
Master's Degree
10,158 satisfied customers
I just recently changed passcode and set up touch id. my
i just recently changed passcode and set up touch id. my phone says it needs pass code to enable touch id. I FORGOT THEY NEW PASS CODE, I remember the first 4 numbers but cant remember what I used for… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,231 satisfied customers
Trying to put my password in my IPhone a d it will not
Trying to put my password ***** my IPhone a d it will not accept it or go to get a new password. I went to settings and hit passwords and security and I am locked out of everything … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
My apple id will not let me update billing card. IPhone 7s
been locked out for week or so. changed id and tried to update … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,726 satisfied customers
Cannot continue to log in computer. It says Safari is locked
cannot continue to log in computer. It says Safari is locked and need to put in my Safari password ***** I do not know. can you unlock it? … read more
Senthil
Senthil
Sr. IT Analyst
BE
297 satisfied customers
My iphone has locked up. I have it plug into my chrome book
i have it plug into my chrome book I'm 67 I'm not sure what a (os) is … read more
VAMSI GOWDA
VAMSI GOWDA
b.tech
37 satisfied customers
I contacted just answer last week and paid my $39 to help
Second opinion] I contacted just answer last week and paid my $39 to help get my ipod touch 4th generation unlocked. I was never succfuccessful. Today I bought a new touch (6th generation) and nw havi… read more
Harry
Harry
263 satisfied customers
Apple ID account is locked. Instructions sent to the wrong
Apple ID account is locked. Instructions sent to the wrong account. Cannot purchase any apps because account is locked … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
FaceTime stopped ringin. I'm not sure I think it's an iPad
Since yesterday morning the FaceTime stopped ringing I've tried everything to do with sounds and ringtones I can hear those just fine but FaceTime still doesn't ring this started after I did a back up that failed Friday night … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,985 satisfied customers
I need to reestablish my Apple ID which is erased from my
I need to reestablish my Apple ID which is erased from my memory.Could you help? … read more
David L
David L
Bachelor's Degree
5,833 satisfied customers
It says my apple id has been disabled. Iphone7plusand the
about two weeks i tried another apple id and notjing … read more
Justin Johnson
Justin Johnson
Owner
5,744 satisfied customers
How do we charge our new iPod Touch? The phone charge cord
How do we charge our new iPod Touch? The phone charge cord doesn't seem to work. … read more
Justin Johnson
Justin Johnson
Owner
5,744 satisfied customers
My phone is stuck on i tunes and wont turn on i paid for
my phone is stuck on i tunes and wont turn on i paid for this to fix it and it didnt … read more
Ashik
Ashik
Master's Degree
10,158 satisfied customers
I just put in apple phone security and can not get it to
I just put in apple phone security cod and can not get it to open I thought I put in thump print to open help,,,,,!!!!!i have apple 7pluse red … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,190 satisfied customers
Ipad locked up. unable to unlock-forgot 4 digit code numer.
ipad locked up. unable to unlock-forgot 4 digit code numer … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
1,023 satisfied customers
I went to the Apple Store and they gave me instructions to
I went to the Apple Store and they gave me instructions to reset my phone because the MB is low and they thought a reset wipe out would help … read more
Dustin
Dustin
Support Technician
8,137 satisfied customers
I need to use my landline phone to get assistance to use my
I need to use my landline phone to get assistance to use my iPhone which I can't get access to. I tried this morning at Mac hope but was told to speak to apple person to solve problem. What phone numb… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,985 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x