Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I am getting the same error message when I try to upload to
I am getting the same error message when I try to upload to You Tube for save my file in FCP. … read more
Mr.Med
Mr.Med
1,902 satisfied customers
Every mail account on my Mac Pro won't sen emails and it
every mail account on my Mac Pro won't sen emails and it will intermittently connect and receive them … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
I use Google Photo to share my photos. Up till last week I
I use Google Photo to share my photos. Up till last week I sent a copy to myself when I sent out the share. Now, Google Photo does not sent a copy to me (site) so I can see the pics. Am I doing someth… read more
Alex Royce
Alex Royce
812 satisfied customers
There is a hijacked browser on my Mac. Mac support cannot
There is a hijacked browser on my Mac. Mac support cannot uninstall it or delete it. Also my google account is controlled by a company???? … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
1,020 satisfied customers
I'm on a Macbook Air. I use Google Contacts as my primary
Hi. I'm on a Macbook Air. I use Google Contacts as my primary contacts source. I spent two hours last night cleaning up my contacts list and deleted over 300 names. I looked this morning and they're b… read more
Sayed
Sayed
Bachlelors Degree in Computer Science
80 satisfied customers
Trying to update to Mojave and I keep getting locked out due
Trying to update to Mojave and I keep getting locked out due to error on my email accounts. … read more
Justin Johnson
Justin Johnson
Owner
5,448 satisfied customers
All of a sudden, my files disappeared from my laptop screen.
All of a sudden, my files disappeared from my laptop screen … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
I have an iMac 14.1 running Mojave 10.14.2. I upgraded
I have an iMac 14.1 running Mojave 10.14.2. I upgraded something (sorry I can't be more specific" 2 days ago in response to a prompt that came in when I tried to start up Photoshop. It was apparently successful BUT, I can fire it up and bring files up to the screen but the instant I try to do anything with an image it instantly makes Photoshop crash. I've got Photoshop v. 12.1 x 64. What can I do go get myself back in business? In middle of major project and need to edit images! … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
My Apple ID is and a while ago I have lost my password. As a
Dear Sir/Madam. My Apple ID is***@******.*** and a while ago I have lost my password. As a result I cannot use the Appstore and my direct phone link to my outlook365 mail has disappeared. With the hel… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,935 satisfied customers
LOT MY IPAD AND WANT TO FIND IT. BUT AN'T LOG INTO "FIND MY
LOT MY IPAD AND WANT TO FIND IT. BUT AN'T LOG INTO "FIND MY IPHONE/IPAD … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,493 satisfied customers
I am trying to install iPassword and am unable to because my
I am trying to install iPassword ***** am unable to because my iMac is 10.11.6 and the iPassword ***** needs the 10.12.? version. What to do? … read more
Ashik
Ashik
Master's Degree
10,097 satisfied customers
I have an iPhone 7 and I travel to China with it often. Maps
Hi. I have an iPhone 7 and I travel to China with it often … read more
Ebram Kerolos
Ebram Kerolos
Information Technology
72 satisfied customers
I cannot sync my iPhone with my iPad and iMac. I want the
I cannot sync my iPhone with my iPad and iMac. I want the same apple id for all three. This is the second time I have had issues with my iPhone 7 wanting to use an old email address that I know longer… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,270 satisfied customers
I tried to "sync" my android phone photos to my "Photos app"
I tried to "sync" my android phone photos to my "Photos app" on my iMac using Google Drive. Big mistake!! Now all of my google storage space is gone and my entire photos files are all over the place (… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Hello, I have an iMAC mid 2007 with Mountain Lion. I downloaded
Hello, I have an iMAC mid 2007 with Mountain Lion. I downloaded the firmware update suggested by App Store and it got stuck shutting down. So I shut down pressing the power button and now the iMAC won… read more
Dustin
Dustin
Support Technician
8,074 satisfied customers
My son gave me a new iMac (Version 10.7.3) for my birthday,
My son gave me a new iMac (Version 10.7.3) for my birthday, and my previous iMac (Version 10.5.3, as I recall) almost immediately stopped working. I was only able to transport one document from the ol… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Hi - I am trying to locate / recover a Microsoft Word (.docx)
Hi - I am trying to locate / recover a Microsoft Word (.docx) file that has disappeared. I've checked the trash, documents folder, and the actual project folder that the file was stored in. I've tried… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I am trying to use Iomega hard drive S/N WJA0481052 as a back
I am trying to use Iomega hard drive S/N WJA0481052 as a back up for my new iMaC TIME MACHINE app. Under Devices on the iMac is iDisc. When I use Find to look for Iomega I get dkIntdsk.html. Can I use… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x