Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I tried to change credit card for Apple Pay but the system
I tried to change credit card for Apple Pay but the system won't allow it??? … read more
Moses C
Moses C
Bsc
1,486 satisfied customers
I cannot find my photos on i cloud and I have received a
I cannot find my photos on i cloud and I have received a notice that my storage needs to be increased. I have been trying to follow the directions that came with the e-mail with no success. Can you pl… read more
Karuna Sundeep
Karuna Sundeep
Bachelor of Arts
250 satisfied customers
I want to restore my iPhone 7 from a backup made by iTunes
I want to restore my iPhone 7 from a backup made by iTunes on my PC. How do I get this specific backup restored? … read more
Rennan Lui
Rennan Lui
IT Engineer Specialist
Computer Science
1,668 satisfied customers
I accidentally deleted a lot of photos last night and I
Hello, I accidentally deleted a lot of photos last night and I wanted to get it back. But the deleted photos are not showing in deleted photos trash can. I could not find it anywhere. I already bought… read more
Dinesh Pardeshi
Dinesh Pardeshi
27 satisfied customers
Need to change my debit card for iCloud. Won't let me.
Need to change my debit card for iCloud. Won't let me. … read more
Justin Johnson
Justin Johnson
Owner
5,306 satisfied customers
My wife's iphone is missing some events in iCal that do
my wife's iphone is missing some events in iCal that do appear on our iMac, mac laptop, and my iphone. her settings appear to be correct but we must be missing something … read more
Shiva
Shiva
411 satisfied customers
How do I cancel a .99 per month storage plan??? I don't
I'm 71 years old and did not have WiFi when I started getting billed for this. I have had it now for quite a while and I thought they would stop billing me, but I see on the invoice that it says it will continue until I cancel it!!! … read more
JustinTimeTech
JustinTimeTech
Technology Support Supervisor
BS
227 satisfied customers
I have an apple 6s I-phone.I ran out of if icloud storage
I have an apple 6s I-phone.I ran out of if icloud storage and now it won't let me in to buy more … read more
Justin Johnson
Justin Johnson
Owner
5,306 satisfied customers
I have a 99 cent charge on my Visa account Transaction date
I have a 99 cent charge on my Visa account Transaction date 6/02. I only wanted to back up my iPhone when the battery was changed, so there was supposed to be only a ONE TIME charge for 99c to upload … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I can not buy more space on my iCloud. IOS. One mouth.
I can not buy more space on my iCloud JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: iOS JA: How long has this been going on with your Apple device? W… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
533 satisfied customers
Actually, with my iphone, which I have thru AT&T. Whatever
I wish to know howto recover deleted text messages if possible. … read more
Eric Ewing
Eric Ewing
Senior Engineer
229 satisfied customers
I inadventantly deleted the text messages back and forth
I inadventantly deleted the text messages back and forth with my daughter. texts, pictures, etc. I am devasted. can you tell me how to recover them? I have an I phone 5s … read more
Eric Ewing
Eric Ewing
Senior Engineer
229 satisfied customers
Want to cancel my Icloud storage plan, My computer is
If I cant cancel because of a security question I forgot I would need to transfer the deduction (99cents) from my credit card to my checking acct… read more
RussellA
RussellA
Solutions Architect
Bachelor's Degree
256 satisfied customers
I need to change the credit card number for paying for
I need to change the credit card number for paying for ICloud and upgrade to the $2.99 per month... how do I do that? … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
I was out of space on my IPhone 6 and went online on Friday
I was out of space on my IPhone 6 and went online on Friday and paid 2.25 for what it says is ICloud Storage. But I have not seen an increase in my storage to date. What do I need to do to get the add… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I shoot pictures on my iPhone. Until recently they would
I shoot pictures on my iPhone. Until recently they would automatically appear on my iMac desk top computer. My iCloud Photo Library is ON. Now they don't load and at the bottom of Photos, it says "Una… read more
Randy IT Tech
Randy IT Tech
3,665 satisfied customers
I have just bought abn apple iphone 6s. I am upgrading from
I have just bought abn apple iphone 6s. I am upgrading from a 4 Pleas advise proeceure, Peter Mason… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I want to update to the new OS for my iPhone. But I am told
I want to update to the new OS for my iPhone. But I am told that I need more storage. I would like to make room in Storage by getting the Photos off the iPhone and either onto my Mac Book Pro, or the … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x