Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I've been getting hacked here recently in the last year over
Second opinion] I've been getting hacked here recently in the last year over and over. What's the best protection for my iMac that's about 9 years old? … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,996 satisfied customers
All my picture are missing, just reminded the written
All my picture are missing, just reminded the written words!!! … read more
David L
David L
Bachelor's Degree
5,732 satisfied customers
I have a MacBook Pro and I can't /or it won't find a app I
I have a MacBook Pro and I can't /or it won't find a app I need to download but I find the app on my iPad and iPhone? … read more
Josh
Josh
It Support Specialist
Associate Degree
7,697 satisfied customers
How do i get a mac operating system higher than os x
how do i get a mac operating system higher than os x 10.10.5? … read more
Ashik
Ashik
Master's Degree
9,959 satisfied customers
I have Microsoft office on my mac. I received a document
Hi - I have Microsoft office on my mac. I received a document from work and was instructed to create a folder on my desktop and then download the file that was sent to me. How do I download from offic… read more
Ashik
Ashik
Master's Degree
9,959 satisfied customers
I have an Apple IMac computer with Microsoft Office 2008. I
I have an Apple IMac computer with Microsoft Office 2008. I was prompted during use that there was problem with Word. I was prompted to update Microsoft Office. My computer no longer works. What is wr… read more
Justin Johnson
Justin Johnson
Mac Genius
6,147 satisfied customers
My macbook pro will not download the new software update, i
my macbook pro will not download the new software update, i have tried twice and each time it says there is a problem … read more
Justin Johnson
Justin Johnson
Mac Genius
6,147 satisfied customers
I have a iMac OS X 10.10.5 Yosemite. And I have, Dragon
I have a iMac OS X 10.10.5 Yosemite. And I have, Dragon Naturally Speaking 14 and I have Parallels which gives me Windows 7. I am unable to Dictate directly into my Microsoft Word 14.6.4. I have to di… read more
Justin Johnson
Justin Johnson
Mac Genius
6,147 satisfied customers
I have used MS Office: Mac 2008 on my MacBook Pro years. I
I have used MS Office: Mac 2008 on my MacBook Pro for 5 years. I purchased and downloaded it online. I use it for all my word processing and for Excel. All of my documents are in that program. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,747 satisfied customers
Trojan Horse -- dashmeshinfotech -- has invaded my Mac
Trojan Horse -- dashmeshinfotech -- has invaded my Mac desktop. Safari OS X Yosemite 10.10.4. How do I get rid of it?… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I HAVE AN IMAC, OS-X YOSEMITW, Version 10.10.5 my IPHOTO
I HAVE AN IMAC, OS-X YOSEMITW, Version 10.10.5 my IPHOTO ICON HAS DISAPPEARED FROM MY DOCK. FOR SOME REASON A NEW ICON "photos" (with a rainbow flower-like icon) NOW SHOWS ON MY DOCKLI CANNOT FIND MY … read more
Ashik
Ashik
Master's Degree
9,959 satisfied customers
I have OS 10.6.8 on my MacBook Pro. I have Safari 5.1.10.
I have OS 10.6.8 on my MacBook Pro. I have Safari 5.1.10. Can I upgrade Safari AND will that affect any of my other applications? Don… read more
Ashik
Ashik
Master's Degree
9,959 satisfied customers
I Have a new I pod. I have a older Mac book pro. The I tunes
I Have a new I pod. I have a older Mac book pro. The I tunes are up to date. When I plug in my new I pod.It says. The I Pod cannot be used becuse it requires I Tunes version 12.2 or later. Checked for… read more
Ashik
Ashik
Master's Degree
9,959 satisfied customers
I have upgraded from an iMac 24/SD (OS X v.10.5.8) to a iMac
I have upgraded from an iMac 24/SD (OS X v.10.5.8) to a iMac Retina 5K (OS X v. 10.10.5 - Yosemite), and would like to move my Photoshop CS2 & InDesign CS3 Programs to the new computer. Is this possib… read more
Ashik
Ashik
Master's Degree
9,959 satisfied customers
I have lost all sound on my Mac Book Air. I have had it
I have lost all sound on my Mac Book Air. I have had it since Dec 2010 without a problem. Now I have no speaker or headphone sound… read more
Ashik
Ashik
Master's Degree
9,959 satisfied customers
I cant access my photos on iphoto. When I agree to update
I cant access my photos on iphoto. When I agree to update the version ,It says it is not compatible with Max OSX.and that it isnot available in the US.… read more
Ashik
Ashik
Master's Degree
9,959 satisfied customers
Mac question. I just replaced my hard drive on an imac mid-2010.
Mac question. I just replaced my hard drive on an imac mid-2010. I used the original disks to get it going again. Now I can't upgrade anything. I'm stuck on OSX 10.6.8. I have an icloud account but it… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,709 satisfied customers
I want to install Mavericks on my 2009 desktop iMac. I had
I want to install Mavericks on my 2009 desktop iMac. I had previously upgraded to Snow Leopard OS 10.6.8. When I went to open the desk utility (to check for any problems before installing Mavericks) i… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,709 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,709 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,548 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

1,996 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x