Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My son has locked his iPad mini and we can't remember the
My son has locked his iPad mini and we can't remember the password … read more
Kent
Kent
Web Developer/Programmer
Bachelor of Science in Information Technology
232 satisfied customers
I did not set up the cloud for my ipad mini; it was done by
I did not set up the cloud for my ipad mini; it was done by a retailer. The Apple ID and Password ***** my records does not effect the reactivation of the iPad … read more
Shiva
Shiva
1,029 satisfied customers
Ipad II mini. I accidentally allowed my mini to totally
Ipad II mini. I accidentally allowed my mini to totally discharge. After recharging the activation lock was engaged. I was a gift from my son so I'm not the original owner. I have tried several utube … read more
Matthew Keathley
Matthew Keathley
207 satisfied customers
My father had an ipad mini. He passed away and now I have
My father had an ipad mini. He passed away and now I have the ipad, but it is password ***** and I don't know the password. Can I re-set something so I can use the ipad? … read more
Pradeep Kumar S
Pradeep Kumar S
Bachelor's in Computer Application
416 satisfied customers
My Gradson was using his iPad that my sister gave him for
My Gradson was using his iPad that my sister gave him for Christmas years ago when all of a sudden this Activation lock thing came on. We have no idea what email address it is referring to and need to… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
My father in law (94) has forgotten his Apple ID and
My father in law (94) has forgotten his Apple ID and password.... He doesn't even remember having one.... How do we deal with activation lock on his iPad? Thanks Brian … read more
Michael T
Michael T
2,247 satisfied customers
I just purchased a iPad mini for my 11 year old son. He has
I just purchased a iPad mini for my 11 year old son. He has forgotten his device password. It has never been connected to itunes. How do I reset the password? … read more
Justin Johnson
Justin Johnson
Owner
5,498 satisfied customers
I am trying to cancel an Apple ID on my mother in laws
I am trying to cancel an Apple ID on my mother in laws phone, deceased now for 5 years and set up my father in law with his own account without losing all the pictures and data … read more
Senthil
Senthil
Sr. IT Analyst
BE
279 satisfied customers
My father-in-law (now 95) hurled his (unsolicited gift from
My father-in-law (now 95) hurled his (unsolicited gift from granddaughter) iPad at me 5 years ago:. "Here!.You take this." I can't deal with it. At the time I putter around with it and eventually was … read more
Jeremy K
Jeremy K
Lecturer (Assistant Professor)
PhD
29 satisfied customers
My Grand son change the settings and I 'i not able to tur it
My Grand son change the settings and I 'i not able to tur it on … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I have been trying to help a friend who is 89 years old
I have been trying to help a friend who is 89 years old unlock his iPad for over a week. He cannot remember his password, answers to his Security questions and is no longer able to access the email he… read more
David L
David L
Bachelor's Degree
5,787 satisfied customers
I am hazira. I hv apple ipad mini. Since a year or so nw My
Since a year or so nw My son gave brand new apple ipad for mothers day gift to me , since i didnt hv appale id , he used his and it was all fine … read more
Jon
Jon
Bachelors Degree
1,052 satisfied customers
I was just chatting with you about resetting the Apple ID
Hey, this is Ednor - I was just chatting with you about resetting the Apple ID password ********@******.***. I was on the iPad, I switched over to my Mac. Am I understanding this right, it will cost m… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
My husband cannot sign into his ipad. We have tried to reset
My husband cannot sign into his ipad. We have tried to reset his password ***** keep getting a message "Activation Lock" which requires his original password ***** was used when he set up his account.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
My son's phone is locked out and we need get it up and
My son's phone is locked out and we need get it up and running for him again. … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
I am using the iPad of my deceased step father. I want to
I am using the iPad of my deceased step father. I want to delete his accounts and name completely, how do I do this? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,947 satisfied customers
I went to use my iPhone this morning bought through Optus 5
I went to use my iPhone this morning bought through Optus 5 years ago and it has an activation lock on it and asking for my Apple ID and password ***** I have no idea what that is as I don't think I'v… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,860 satisfied customers
I have an iPhone and also an ipad .. My son got an ipad for
I have an iPhone and also an ipad .. My son got an ipad for Xmas and I got him onto my apple I'd the same as mine .Unfortunately when he went to stay with his mum my ex she was able to see messages th… read more
Cris
Cris
3,719 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x